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Allow outbound email that gets blocked

Jason Mills

We have a Phishing/Scam reporter that users can click on in Outlook and it sends a message off to our SCAM training/research provider with teh suspected scam email attached.  What we are finding is that the outbound message gets blocked and deleted.

I have tried adding the email address to the allow list, but it seems that only works for inbound email.  How do I allow an outbound address so that the message doesn't get blocked/deleted?

I can't find anything in the polices.



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[edited by: Raphael Alganes at 8:01 AM (GMT -7) on 24 May 2023]
  • FormerMember
    0 FormerMember

    Hi  

    Apologies for the yed response. 

    That is correct, allow list is only for inbound emails. If you would like to bypass those emails, create a rule/routing on your mail server to bypass the central email gateway. 

    Thanks,

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