Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 2 replies
  • Subscribers 18 subscribers
  • Views 4001 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

No Email Smart Banners displayed!

Lightflasher

Hello everybody,

is the "Email Smart Banners" feature online for all users in central? The smart banner policy settings have been activated, but no banners are displayed in the incoming emails. Or is this feature only for normal mailboxes enabled and not for shared mailboxes too?

Thank you for the support.



Added tags
[edited by: Raphael Alganes at 5:40 AM (GMT -7) on 8 Jun 2023]
Parents
  • 0

    Basically Shared Mailboxes should be like "normal mailboxes" from Central perspective. 

     

    Only Public Folder and Distribution Lists are separated. 

    And as far as i know, this feature is not applying for Public Folder and Distribution lists. 

    __________________________________________________________________________________________________________________

Reply
  • 0

    Basically Shared Mailboxes should be like "normal mailboxes" from Central perspective. 

     

    Only Public Folder and Distribution Lists are separated. 

    And as far as i know, this feature is not applying for Public Folder and Distribution lists. 

    __________________________________________________________________________________________________________________

Children
No Data
Unfiltered HTML