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Import Shared Mailboxes from Office 365

Dylan Chapman

We've been trying to import our shared mailboxes from Office 365. Currently we have all our mailboxes imported from AD, but our shared mailboxes are in not in our AD, only on Office 365.

From the documentation it looks like we need to use Azure AD in order to import from Office 365, however it doesn't look like it's possible to do this once normal AD has been setup in Sophos Central.

Is it possible to get our shared mailboxes automatically imported through any other means?



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[edited by: Raphael Alganes at 2:31 AM (GMT -7) on 8 Jun 2023]
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    You have to manually add them. Its a poor system and a huge oversight from Sophos.  You will also have issues with outbound because once again they are not added to the list of mailboxes automatically.  In addition, with outbound, anything like a copier or software that sends emails outbound will not work until you manually add them.  We basically can't use outbound because we have so much that would have to be manually added.  Sophos just simply needs to auto add anything that isn't being synced via AD or Azure AD (yes, you are correct they do not let you use both.  Its one or the other) and let the admin mark it as to whether they want to protect it or should it just pass the mail freely. For example if i have a server alerting system that sends mails to my admins, i don't need it to be scanned etc.  I already know its good.  If you don't add the email address manually, at least for outbound, Sophos just discards the mail and doesn't even tell you.

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  • 0

    You have to manually add them. Its a poor system and a huge oversight from Sophos.  You will also have issues with outbound because once again they are not added to the list of mailboxes automatically.  In addition, with outbound, anything like a copier or software that sends emails outbound will not work until you manually add them.  We basically can't use outbound because we have so much that would have to be manually added.  Sophos just simply needs to auto add anything that isn't being synced via AD or Azure AD (yes, you are correct they do not let you use both.  Its one or the other) and let the admin mark it as to whether they want to protect it or should it just pass the mail freely. For example if i have a server alerting system that sends mails to my admins, i don't need it to be scanned etc.  I already know its good.  If you don't add the email address manually, at least for outbound, Sophos just discards the mail and doesn't even tell you.

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