Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

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[Sophos Notification] - RESOLVED: Advisory: All Regions except for US-West. Customers may experience users and devices not showing in their Sophos Central Admin dashboards.

Gowtham Mani

Hi Everyone,

[UPDATE]: Issue is currently resolved and our Sophos Central Dashboard is fully functional.

Sophos Central Customers may experience users and devices not showing in their Sophos Central Admin dashboards.

Affected Regions:

  • EU-West
  • EU-Central
  • US-East

Development is actively working on addressing these potential issues in each of the regions impacted accordingly.

This KBA will be updated as more information becomes available.



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