Sophos Central report scheduling - Unable to do

Hi Sujit,

Thanks for reaching out to the Sophos Community Forum. 

If you are using Sophos Central Enterprise Dashboard, or Sophos Central Partner you may run into issues. In order to create and save a custom report, you will need to be logged in with an account that has Admin privileges directly on the sub-estate. 

Hi Kushal,

Yes, you are correct, we have Sophos Central- Enterprise Dashboard but i am an Enterprise Super admin for all my Sub-states, Please advise, how i would be able to Schedule a report ?

Hi Kushal,

Yes, you are correct, we have Sophos Central- Enterprise Dashboard but i am an Enterprise Super admin for all my Sub-states, Please advise, how i would be able to Schedule a report ?

Because your Enterprise Super Admin is not located directly on the sub-estate, and is only elevated for the duration that you're accessing the sub-estate, the problem exists. 

If you wish to schedule custom reports, you will need to log in directly to the sub-estate without the use of Central Enterprise. This will require you to create an Admin account directly on each of the sub-estates for reporting purposes.