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PureMessage 3.1.3

Jeffrey_blancha

I am getting an error on one of my Exchange 2007 Hub Transport servers which has PureMessage 3.1.3 on it. The event id is:

Log Name:      Application
Source:        PureMessage
Date:          3/27/2014 9:54:48 AM
Event ID:      4
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      XXXXXXXXXXXXXXXXX
Description:
Threat detection data is too old. Please update Sophos Anti-Virus.
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event&quot;>
  <System>
    <Provider Name="PureMessage" />
    <EventID Qualifiers="40960">4</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-03-27T13:54:48.000Z" />
    <EventRecordID>9475004</EventRecordID>
    <Channel>Application</Channel>
    <Computer>XXXXXXXXX</Computer>
    <Security />
  </System>
  <EventData>
  </EventData>
</Event>

 It happens over, and over, and over... You get the point. I am able to do an update succerssfully. I have rebooted the server.

:48562


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  • 0

    Hi,

    This seems to highlight the problem, the 4.96G data is from December last year - as we are now in April this is around 4 months old.

    There are typically 3 versions supported at any time:

    http://www.sophos.com/downloads/ide/

    4.96G is listed at the moment but will disappear shortly. Another factor is that there was no data release in March this year, so December's 4.96G is currently the oldest supported version but this would otherwise have been the January 4.97G data.

    Updating the local Sophos Anti-Virus version to 4.97G data or later should resolve this error.

    If you are not seeing this on other servers then this server is probably the only one on the 4.96G data.

    Regards,

    Reginald

    :49074
Reply
  • 0

    Hi,

    This seems to highlight the problem, the 4.96G data is from December last year - as we are now in April this is around 4 months old.

    There are typically 3 versions supported at any time:

    http://www.sophos.com/downloads/ide/

    4.96G is listed at the moment but will disappear shortly. Another factor is that there was no data release in March this year, so December's 4.96G is currently the oldest supported version but this would otherwise have been the January 4.97G data.

    Updating the local Sophos Anti-Virus version to 4.97G data or later should resolve this error.

    If you are not seeing this on other servers then this server is probably the only one on the 4.96G data.

    Regards,

    Reginald

    :49074
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