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PureMessage Unix -- Approving Messages does not work.

Hi,

we are testing PureMessage for Unix on a Ubuntu 14.04.4 64-Bit machine.

The current constellation is:

incoming:
Sophos PureMessage (single machine)  -(Transport maps) -> Testmailserver (Postfix / Dovecot)

outgoing:
Testmailserver (Postfix / Dovecot) -(relayhost) -> Sophos PureMessage (single machine)

We have problems with approving messages. When we approve a message, which was detected as spam, it won't be sent to the recipient.  As far as I can see, it doesn't leave the machine, because the Postfix log stays empty. The pmx_log  has the following entries:

1 2016-02-29T11:20:19 [28835,quarantine] mset-sql: SELECT m_reason.name as m_reason, h_from, h_to, m_date, message.c_subject_utf8 as c_subject_utf8, m_spam_probability, message.m_global_id as id FROM (message JOIN m_reason ON m_reason.reason_id = message.reason_id) WHERE TRUE ORDER BY m_date desc
1 2016-02-29T11:20:19 [28835,quarantine] mset-compile times: r=0.00s u=0 s=0
1 2016-02-29T11:20:19 [28835,quarantine.cgi] Approval Details:id=1069-1 t=************@******.de p=0.928 q=56D012E2_1856_6_1 reason=spam f=**************@**************=1**.***.***.***
1 2016-02-29T11:20:19 [25194,quarantine] Indexed 1 new messages

A few minutes later the message will reappear in the list again. I think it might have to do something with the "Queue Runner". Is there a possibility to debug this service a bit more or are there any known issues with such a constellation?

Thank you

Fabian



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