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PureMessage 3.1.3.0 for Exchange 2010 on Windows 2008 R2

To be simple and frank... the SPAM that get's through is ridiculously high. This product either isn't functioning properly or I have the settings goofed up (which would be odd, as it was working fine up until recently).

What can be done? What haven't I tried? We're talking the most obvious of SPAM messages, coming in 3 or 4 at a time (literally the exact same SPAM email, duplicated 3 or 4 times over) at different times of the day.

Any suggestions of info on this?

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0 Admin71 over 9 years ago

We use this same version of PureMessage, exchange and 2k8. Some spam is being filtered but WAY too much is being allowed through and it's obvious stuff. I came here looking for suggestions as well.
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0 abeitguy over 9 years ago

We have the same version also. we even blocked the IP Address of spammers in pure message and still recieving one from them.
We bloked this IP range
192.119.157.1 - 192.119.157.250 and still got spam from 192.119.157.218
I am wondering what's going on.
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UPDATE : Checked the IP here https://www.sophos.com/en-us/threat-center/threat-analyses.aspx# and it marks it as a spam sender. yet we are recieving spam mails from this IP.
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0 Rincewind over 9 years ago

That sounds like a software bug. Are you able to contact support at Sophos to open a case ?
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