This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Windows server 2019 standard

Has anyone been able to install PureMessage on Windows server 2019 (standard)?

The latest version of Sophos PureMessage for Exchange can not connect to SQL server (neither SQL server express bundled, or SQL Server Standard edition 2014) on Windows 2019 standard during PureMessage setup/installation on the server.

The message is:

"Unable to connect to "[hostname]". Please ensure that the selected SQL Server instance is available and that you have the access rights to connect to it."

I have checked all the connections, and SQL server is running and receiving connections. The SQL server is on the same server as the PureMessage installation (localhost).

Is there is preview version that might work with Windows Server 2019?



This thread was automatically locked due to age.
Parents
  • I played a bit with the installer. Turned out that the installer uses an application named DBAdmin with which the database is accessed. This application uses the native ODBC drivers. While creating the connection string to the database, OLEDB wants to use parameters that are used by TLS 1.0 and/or TLS 1.1. Both protocols are by default disabled on Windows Server 2019. Enabling them allowed me to install PureMessage on Windows 2019.

    If you want to try this path, then enable the protocols in the registry:

    for TLS 1.0:

    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client]
    "Enabled"=dword:00000001
    "DisabledByDefault"=dword:00000000
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Server]
    "Enabled"=dword:00000000
    "DisabledByDefault"=dword:00000001
     
    and for TLS 1.1:
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client]
    "Enabled"=dword:00000001
    "DisabledByDefault"=dword:00000000
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Server]
    "Enabled"=dword:00000001
    "DisabledByDefault"=dword:00000000
    After this, the installer runs without any issues.
Reply
  • I played a bit with the installer. Turned out that the installer uses an application named DBAdmin with which the database is accessed. This application uses the native ODBC drivers. While creating the connection string to the database, OLEDB wants to use parameters that are used by TLS 1.0 and/or TLS 1.1. Both protocols are by default disabled on Windows Server 2019. Enabling them allowed me to install PureMessage on Windows 2019.

    If you want to try this path, then enable the protocols in the registry:

    for TLS 1.0:

    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client]
    "Enabled"=dword:00000001
    "DisabledByDefault"=dword:00000000
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Server]
    "Enabled"=dword:00000000
    "DisabledByDefault"=dword:00000001
     
    and for TLS 1.1:
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client]
    "Enabled"=dword:00000001
    "DisabledByDefault"=dword:00000000
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Server]
    "Enabled"=dword:00000001
    "DisabledByDefault"=dword:00000000
    After this, the installer runs without any issues.
Children
No Data