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Hardware logging not working (UTM220 rev5 - 9.004-34)

Hello,

I just upgraded from v8/rev2 220's to v9/rev5 220's. Everything went smooth, but I noticed that if I got to Logging & Reporting > Hardware, the graphs all show 0% flat. On the Dashboard Resource Usage, however, it shows (e.g.) 8% cpu, 82% of 2GB ram, 7% log disk, and 10% data disk.

Any ideas on why the graphs in the logging and reporting section are not working?

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0 BAlfson over 12 years ago

Our customer's problem was solved by Scott Klassen in Sophos Support. Remember that Support won't help you fix problems caused at the command line. As root:
# cd /var/log/reporting/rrd
# rm *
# /etc/init.d/syslogng restart
# /etc/init.d/rrdcache restart
# /usr/local/bin/reporter/system-reporter.pl

Before doing the rm *, confirm that you are in the /var/log/reporting/rrd directory.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 12 years ago

Our customer's problem was solved by Scott Klassen in Sophos Support. Remember that Support won't help you fix problems caused at the command line. As root:
# cd /var/log/reporting/rrd
# rm *
# /etc/init.d/syslogng restart
# /etc/init.d/rrdcache restart
# /usr/local/bin/reporter/system-reporter.pl

Before doing the rm *, confirm that you are in the /var/log/reporting/rrd directory.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

Cancel

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