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Product Documentation

Product Documentation

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Product Documentation requires membership for participation - click to join
  • Top Contributors 2021 - Community Technical Writers

    Top Community Technical Writers 2021

    • Rank
      Name
      Points
    • 4
      Sophos User5374 Sophos User5374
      11
    • 4
      David Sain David Sain
      11
    • 4
      Jiri Hadamek Jiri Hadamek
      11
    • 4
      Igino Leporati Igino Leporati
      11
    • 4
      Tim007 Tim007
      11
    • Updated: 11 Feb 2022 7:08 AM
    • More
    • Cancel
    <
  • Top Community Technical Writers All Time

     Top Community Technical Writers All Time

    • Rank
      Name
      Points
    • 1
      LHerzog LHerzog
      64
    • 2
      大輔 前田 大輔 前田
      48
    • 3
      StevenSultana StevenSultana
      37
    • 4
      Philip Gardner Philip Gardner
      34
    • 5
      Josela H Josela H
      31
    • Updated: 23 Mar 2023 2:45 AM
    • More
    • Cancel
    >
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Welcome to the Product Documentation Community group!
Earn Community points and awards by providing feedback and suggestions for our online help, startup guides, knowledge base, and videos.

If your feedback is about online help, please include the URL or title of the relevant page in the description.

For any product-related questions or issues, please navigate to the correct group here.

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We’ll respond to your feedback and update our documentation as soon as we can.

Submit Feedback here

Latest Blog Posts
  • Documentation changes for the weeks of April 11th and April 18th

    Documentation changes for the weeks of April 11th and April 18th

    R@DocSupport
    R@DocSupport
    This blog post will list the main changes in our product…
    • 25 Apr 2022
  • Documentation changes for the weeks of April 4th

    Documentation changes for the weeks of April 4th

    R@DocSupport
    R@DocSupport
    This blog post will list the main changes in our product…
    • 11 Apr 2022
  • Documentation changes for the weeks of March 28th

    Documentation changes for the weeks of March 28th

    R@DocSupport
    R@DocSupport
    This blog post will list the main changes in our product…
    • 4 Apr 2022
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Latest Community Feedback on Product Documentation
  • AD Group FAQ update: nested / staggered groups

    LHerzog
    LHerzog
    • Feedback
    • Under Review on 2 Mar 2023
    • Sophos (XG) Firewall
    • 1 Comment
    Please add Information to FAQs for Active Directory users and groups maybe I...
    • 2 Mar 2023 3:36 PM
  • MDR Service Tiers wrong in docs - "Threat Containment"

    SaschaParis
    SaschaParis
    • Feedback
    • Under Review on 7 Feb 2023
    • Central Endpoint & Intercept X
    • 0 Comments
    Why is here no "Threat Containment" in MDR, but MDR Complete only ? Every other...
    • 7 Feb 2023 10:30 AM
  • Reimage Sophos Firewall page not accurate

    Lindsay Gardiner
    Lindsay Gardiner
    • Feedback
    • Under Review on 7 Feb 2023
    • Sophos (XG) Firewall
    • 1 Comment
    Reimage Sophos Firewall support page advise to connect a monitor to the Firewall...
    • 7 Feb 2023 7:48 AM
  • The documentation items are not in line with the current SFOS and need to be modified.

    Yuta Kuwabara1
    Yuta Kuwabara1
    • Feedback
    • Approved on 31 Jan 2023
    • Sophos (XG) Firewall
    • 1 Comment
    https://docs.sophos.com/central/customer/help/en-us/ManageYourProducts/FirewallManagement...
    • 27 Jan 2023 8:28 AM
  • Sophos Central Help will be Context Sensitive

    DavidSain
    DavidSain
    • Feedback
    • Under Review on 25 Jan 2023
    • Central Endpoint & Intercept X
    • 2 Comments
    Endpoint Protection - View Computer Policy, clicking HELP links to a general...
    • 25 Jan 2023 3:02 PM
>
Latest Community Discussions on Product Documentation
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    Lateral Protection +1 Locked

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    Synchronized User ID authentication +2 Locked

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  • Answered

    Regarding KB 131959 for MacOS Permissions errors, The prescribed script is erroneous as written by Sophos and corrective action steps for incorrect permissions do not work as they are written to operate on the recovery console instead of on the boot volume +1 Locked

    13087 views
    2 replies
    Latest over 4 years ago
    by FloSupport
<>
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