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End user Training Campaign, not confirmation email with completion sent

nhidalgo

Hello,

 

We pushed out a training campaign with phish threat and thought the users would be emailed a PDF stating they completed training with their name on it.  I ended the campaign and no such emails were sent. did this work for anyone else? did we miss a setting?

 

Thanks

Nick



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  • 0

    Hi Nick, 

    Was it the certificate of completion you're referring to? As soon as the employee has gone through the training you assigned them, then they should be sent an email with a PhishThreat Certificate of Completion. This would be sent from from 'support@phishthreat.com'. However, it's not in .pdf format. The certificate is contained within the body of the completion email. An example certificate is included below. 

    Regards,

    Byron 

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  • 0

    Hi Nick, 

    Was it the certificate of completion you're referring to? As soon as the employee has gone through the training you assigned them, then they should be sent an email with a PhishThreat Certificate of Completion. This would be sent from from 'support@phishthreat.com'. However, it's not in .pdf format. The certificate is contained within the body of the completion email. An example certificate is included below. 

    Regards,

    Byron 

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  • 0 in reply to byron

    Hi all, I can confirm that the training module do:

     

    1) shows the results imadietelly within the browser (but funny is the 0% as a "good score") - I posted in "product ideas section to make it customizable

    2) sends the certificate, but only email in HTML form

     

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