Following this realease : https://community.sophos.com/phish-threat/b/blog/posts/sophos-phishthreat-now-supports-microsoft-exchange-2016-and-2019
I tested and it still doesn't work. Symptoms are identical : idle for 4-5 minutes to "is working on your Report to Sophos request" then it says to check network connection (while I obviously have a network connection).
I know how to deploy an addin, no doubt about that one.
The client is O365 in version 2208 which I believe is the latest, the server is an on-prem exchange 2019.
Not working both on OWA and client.
I don't see anything blocked on our firewall.
Regards,
A.
We have the same issue with the new Add-in. I tested it with and without the cached mode in Outlook and it doesn´t work. Are there any other solutions?
Hi Jessica,
Please connect with me at Santosh.barnwal@sophos.com. I would need a few details from you to check your account and investigate further.