Sophos Central Wireless – November Update
I am pleased to announce a release update for Central Wireless is now available in Sophos Central. The update includes the ability to download the firmware and SNMP MIB files and clone vouchers for...
Launch of the new list view
We released the new computers and servers device list page earlier this year as a beta and since then we have expanded it with a range of capabilities. It now has some significant advantages over the previous views and so ...
Join us to learn about the newest updates and releases
Sophos products consistently evolve, regularly adding new features to ensure best-in-class protection against ever-changing threats.
Reviewing and improving your security is critical to pro...
Dear Sophos Community,
Before we completely move on from October, here’s a quick recap of the most important updates, highly anticipated announcements, newly released Techvids videos, and informative blog posts last month. We've compil...
XG to XGS Transition: How to Run XG and XGS Firewalls Simultaneously at No Extra Cost
New overlapping licenses provide free early access to the XGS subscription in parallel to XG
The Sophos XG Series firewall appliances will be end-of-life...
At Sophos, our mission is to provide industry-leading cybersecurity solutions that not only protect your business but also afford a simple, streamlined user experience. In line with this commitment, we are thrilled to announce that Sophos Central wil...
Application Control Updates Pre-release Notice
The following have been identified as applications that would benefit from some level of control and will be added to the existing list.
Note: These applications will be automaticall...
ICYMI, we now have another channel through which you can contact Sophos Support and unlock instant solutions and personalized assistance: Digital Chat Support. The Digital Chat Support is a team of dedicated technical experts ready ...
What’s new – Oct 23, 2024
At Sophos we are listening to your feedback on improving the manageability of Sophos Central Email to make it more responsive to your needs. One such feedback has been that some customers – particularly tho...
This guide covers best-practices for hardening your Sophos Firewall but should also be applied to all your network infrastructure from Sophos or any other vendor. Download a PDF version.
Table of Contents
Keep Your Firmware Updated
Limit Device Ser...
New DDE Detection Reports for Sophos NDR
We are excited to announce the activation of two new DDE detection reports for Sophos Network Detection and Response (NDR):
1. NDR-DET-DDE-BASICPORTSCAN
Overview: This report detects simple port scanning acti...
NDR Sensor v1.8.0-2352: New Features and Enhancements
We are excited to announce the release of NDR Sensor v1.8.0-2352, which brings powerful new capabilities in asset identification and enhanced security detection. Availability: This update was rele...
Sophos Firewall v21 is Now Available
New Innovations and Top Requested Features
After a very successful Early Access Program with hundreds of participants, we are extremely pleased to announce the availability of Sophos Firewall OS v21.
Sophos Firewa...
In our Staff Spotlights, we get up close and personal with our amazing Sophos team members.Up next is Aditya Patel, Team Lead 2 under the Global Escalations team and a Sophos Community contributor.
Let's Talk Career
1. Can you tel...
Application Control Updates Release Notice
This is a notification for the latest Application Control 6.12 data update, which has been rolled out on the 15th of October 2024. If you want to control an application that is not in the lis...
In this video, we walk you through migrating endpoints between Sophos Central accounts using the Sophos API. Learn how to prepare your devices by creating API credentials, enabling Device Migration in Sophos Central, and authenticating with the new c...
Hello Everyone,
Please note that the Sophos Community will undergo scheduled maintenance on Saturday, October 19, from 14:00 - 16:00 UTC. During this time, the Sophos Community may be inaccessible. The maintenance period may not take the entire ...
Sophos Central Wireless AP6 – October Update
I am pleased to announce that the October update for Central Wireless (AP6) management is now available in Sophos Central.
Added Features
The Sites Floor Plan is extended to support AP6 Series ...
Today, we’re announcing the launch of two highly anticipated Sophos Firewall releases.
2nd Gen XGS desktop models: Available now
Our new XGS Series desktop models unlock best-in-class performance, power efficiency, and price per protected ...
We have just launched version 3.0.010 of the SD-RED firmware pattern update. You can download and install the firmware right away. This is a maintenance release that features essential security updates. The update includes improvements to m...
We are excited to introduce a new custom dashboards PDF export feature for Central that is available now.
What's new:
New download icon on the custom dashboards page
Customer name on PDF header
Partner co-branding and contact informa...
This is a security update for Sophos Connect for MacOS, and a maintenance update for Sophos Connect for Windows
Issues Resolved in v1.4 MR1
NCL-1720 - Fixed security issue allowing arbitrary access to client logs from browser
Issues Resolved i...
On October 15, 2024, the EOL date will be reached for our first Long Term Support (LTS) packages:
Windows Endpoint
LTS 2023.0.0.2
LTS 2023.0.0.3
Windows Server
LTS 2023.0.0.2
LTS 2023.0.0.3
Note: LTS packages are only intended for critical de...
We’re excited to share new enhancements to cases. The Cases Public API now allows customers and partners the ability to manage cases using their preferred tools. Additionally, we’ve refreshed the pivot menu with new hostname actions and u...
We’re so happy to announce our Top Community Contributors for Q3 2024!
Here are the users who have contributed significantly to the Sophos Community during the third quarter of 2024:
Table of Contents
Top Sophos PartnersTop Sophos User...
A new top level navigation update for the Self-Service Portal is now available.
All customers using the Self-Service Portal will be defaulted to the new top-level navigation view.
Existing and new co-branded l...
AI Search for Detections Now Available
We’re excited to announce the latest feature available to those participating in our New AI Features Early Access Program (EAP) : AI Search for Detections. This new feature enables analysts ...
In this video, we give a brief product overview of Sophos Mobile and its key features. Sophos Mobile is a secure Unified Endpoint Management (UEM) solution that helps businesses spend less time and effort to manage and secure traditional and mobile e...
Dear Sophos Community, We’re down to the last quarter of the year! Before we move on, here’s a quick recap of the most important updates, highly anticipated announcements, newly released Techvids videos, and informative blog p...
We are excited to announce a new top level navigation update for the Self-Service Portal. This update will be released on Wednesday, October 2nd.
What to expect:
After the release, all customers using the Self-Service Portal will&nb...
Did you know that product improvements have been released for all MSP integrations over the past few months? In case you missed them, we made this comprehensive list of all the enhancements to make sure you’re all caught up. Check them out belo...
iOS 18 Support
We’re pleased to confirm Sophos Mobile support for iOS 18. Please ensure devices have upgraded to the latest version of the Sophos Mobile apps to ensure compatibility. The current version of Sophos Mobile Control is 9.7.3 and Int...
Application Control Updates Pre-release Notice
The following have been identified as applications that would benefit from some level of control and will be added to the existing list.
Note: These applications will be automaticall...
We are pleased to announce that with the most recent updates in Sophos Central, DNS Protection is now fully available to customers with a firewall that is owned by a Partner or another account in Central.
A DNS Protection license is in...
Thank you for your interest in the Sophos Account Health Check Webinar! We host these webinars to highlight the importance of the Account Health Check and other endpoint settings to security.
Please find resources, answers to the questions as...
What’s new – Sep 16, 2024
Sophos Email has been at the forefront of email protection, constantly protecting its customers against many security attacks. As part of our efforts to increase protections for our customers, we have enhanced th...
Sophos Firewall v21 now supports the Let’s Encrypt certificate authority, simplifying the process of obtaining, renewing, and managing certificates.This is Part 4 of 4 of the SFOS v21 Product Demo Videos. Watch the full video here: https:/...
We have just released a product enhancement to all partners that have enabled the PSA Ticketing integration.
Product enhancement:
New tickets generated for Firewalls in the PSA will be associated to the PSA Configuration Item of the corresponding fir...
Central Switch – September Update
I am pleased to announce that the September update for Central Switch management is now available in Sophos Central.
New Features
Sophos has expanded Sophos Central switch management to the following regi...
In our Staff Spotlights, we get up close and personal with our amazing Sophos team members. Up next is Abhinav Bilwankar, Technical Support Engineer L2-2 and FY24 Sophos Team 10 Member.
Let's Talk Career
1. Can you tel...
Application Control Updates Release Notice
This is a notification for the latest Application Control 6.11 data update, which has been rolled out on the 3rd of September 2024. If you want to control an application that is not in t...
We've just released UTM version 9.7 MR20 (9.720). As this is a regular maintenance update it will be released in three phases:
In phase 1 you can download the update package from our download server. Click the link and navigate to the ...
Please note that version 1.3.0.2 of the ConnectWise Automate Plugin has been released. Please upgrade to the latest version of the plugin.
The new version fixed the following bugs:
Unauthorized access audit log messages used to be shown for non-mana...
Dear Sophos Community, We're happy to share a recap of the most important updates, highly anticipated announcements, newly released Techvids videos, and informative blog posts last month. In case you missed any of these, we've...
Apple's release of macOS 15, also known as Sequoia is releasing Monday 16th September, 2024. Sophos will have support for new versions of macOS at release.
We are pleased to say that we have support ready for the Sequoia release, if you...
Device Exposure in Sophos Central helps customers identify devices that haven’t installed OS patches for 30+ days. These machines may be missing important security updates and vulnerable to attack. By giving customers a simple way to pinpoint d...
We are pleased to offer all Sophos Firewall customers a one-year ZTNA secure access license for three users. Sophos ZTNA provides secure access to networked applications, RDP systems, and web management consoles. It provides a much better altern...
Sophos Factory v0.150.1
Improve positioning, sizing, spacing for toolbar with search on Solution Catalogs page
Fix alignment, spacing for icon badges in footer on catalog card
Replace text link with a button, fix positioning for categories on on Sol...
Overview
Sophos has received user reports of some docs.sophos.com pages intermittently returning 404 "Page not found" errors.
Product and Environment
Docs.sophos.com
Issue timeline
15:15 UTC - Some docs.sophos.com pages are intermittently returning ...
With the launch of Sophos Firewall version 21, we've introduced numerous quality-of-life enhancements to simplify complex network management.This is Part 1 of 4 of the SFOS v21 Product Demo Videos. Watch the full video here: https://techvids.sop...
With the launch of Sophos Firewall version 21, we now support third-party threat feeds with Active Threat Response.This is Part 2 of 4 of the SFOS v21 Product Demo Videos. Watch the full video here: https://techvids.sophos.com/share/watch/2yEPSm...
This announcement is to share the end of life for SURF. SURF will no longer be available for download, effective immediately.
Customers and Partners are encouraged to use the Sophos Endpoint Self Help (ESH) tool as a more streamlined and update...
Please note that a new version of the ConnectWise Automate Plugin has been released. Please upgrade to the latest version of the plugin.
The new version fixed the following bugs:
The computers page used to continuously load computers, when large num...
We are pleased to offer all Sophos Firewall customers a one-year ZTNA secure access license for three users. Sophos ZTNA provides secure access to networked applications, RDP systems, and web management consoles. It provides a much better alter...
Overview
The Sophos Support Portal is currently unavailable.Support can be contacted via e-mail or phone. E-mail responses to existing support tickets are not impacted.
Product and Environment
Sophos Support Portal
Issue timeline
04:00 UTC - Support...
In our staff spotlights, we get up close and personal with our amazing Sophos team members.Up next is Ravi Patel, Senior Global Escalation Engineer 2 and FY24 Sophos Team 10 Member.
Let's Talk Career
1. Can...
We're excited to announce new updates to our Partner and Enterprise dashboard consoles, launching August 17th!
*Note that these changes will be automatically added as default after the release date with an option to toggle back to the leg...
Watch the 40 min Sophos NDR product overview and presentation on roadmap items through 2025. Karl Ackerman the product manager for Sophos NDR covers details on how NDR works and how to access the features of NDR from Sophos Central.
commun...
New Features
Enabled claiming Firewalls ordered with a future date - When ordering a new firewall, the subscription start date may be set to a future date, allowing firewalls to be purchased ahead of when they will be installed. As of this upda...
Dear Sophos Community,
As we move into a brand-new month, we're excited to share a recap of the most important updates, highly anticipated announcements, newly released Techvids videos, and informative blog posts. In case you missed an...
As a follow-up to the March announcement regarding the ability to map Sophos licenses to existing PSA products, an products do not get automatically created in the PSA unless explicitly mapped, new products have been made available for syncing into a...
In this video, we show you how to set up and register a Sophos Firewall, including using the setup wizard, choosing your initial configuration, creating a Sophos Central account, claiming the firewall/activating licenses, and joining the device to So...
In this video, Kushal from the Sophos Community team goes over how to recover a tamper-protected machine.
Watch the full video here: https://soph.so/tq7q4g.
...
Thank you for your interest in the Sophos Firewall Webinar! Please find resources, answers to the questions asked, and the link to the webinar recording below.
Webinar recording:
Sophos Firewall: Optimizing Your Security Setup
Recommended resources:
...
Application Control Updates Pre-release Notice
The following have been identified as applications that would benefit from some level of control and will be added to the existing list.
Note: These applications will be automaticall...
This week, we are starting the phased deployment of Sophos NDR V 1.7, which will be completed for all existing NDR customers by August 9th. This release includes several important updates, including the new NDR Investigation Console. This tool provid...
New AI Features EAP Now Open
We are excited to announce the opening of the New AI Features Early Access Program (EAP). Over the next few months, we will be adding many new AI-powered features to the Sophos XDR platform. These features aim to expand a...
Application Control Updates Release Notice
This is a notification for the latest Application Control 6.10 data update, which has been rolled out on the 30th of July 2024 and was delayed due to some technical issues. If you want t...
Sophos Techvids has released two Sophos Firewall v20: XG to XGS migration videos, one of which shows you how to migrate from an XG to an XGS Firewall with High Availability.
In this first video, we show you how to migrate from an XG to an XGS Firewal...
Sophos Factory v0.149.0
Fix for intermittent empty job list being returned
Improvements for Kubernetes runner lifecycle
New UX framework and Themes
Enhanced de-caching in the auth service
The Sophos Central Data Lake lets customers search security and compliance data that devices upload to the cloud. We are updating the Data Lake schema to capture new event types and remove older event types.
Please note that these changes only apply ...
We are excited to announce an enhancement to "smart-banners" configurations. If configured, Sophos Email adds smart banners to the inbound emails to alert users about potential security risks or issues in those emails. These banners al...
Sophos Firewall v20 MR2 includes important enhancements such as an exciting new backup and restore assistant, Active Directory SSO improvements, and Web protection optimizations.
New Backup and restore assistant
The new Sophos Firewall backup and res...
Sophos Firewall v20 MR2 brings exciting enhancements to the Backup-Restore process. We give an overview of these enhancements, the Backup-Restore Assistant, and the compatibility resources created to simplify your migration process.Watch the full vid...
We are excited to announce major updates to both the ConnectWise Automate and Kaseya VSA 9 plugins, which are expected to save considerable time for MSP's.
When you upgrade to the latest plugins, you'd be able to take advantage of the followi...
In this video, Gladys from Sophos Support walks you through the different methods to run the Sophos Diagnostic Utility or SDU.Watch the full video here: https://soph.so/7ed3yr.
...
Hi Everyone,
Help us reinvent the Sophos Community! We are running a short survey, and we'd love for you to share your thoughts on what works and what doesn't as we kick off our site redesign. Your insights will shape a new platform that enhance...
Sophos Factory v0.148.1
Resolved issue with running/queued run expiration
Run log details can be expanded by clicking anywhere on the row
Migrated Runner/Pool status spinners and tooltips to new UX framework
In this video, Emmanuel from Sophos Support shows you how to deploy a Sophos Firewall with Zero Touch configuration. Zero Touch configuration is available for Firewalls running SFOS v20 MR1+.Watch the full video here: https://soph.so/wj253r.
...
We’re so happy to announce our Top Community Contributors for Q1 2024!
Here are the users who have contributed significantly to the Sophos Community during the first quarter of 2024:
Table of Contents
Top Sophos PartnersTop Sophos User...
QR code attacks, or Quishing, are the latest trick hitting our inboxes.
As email security tools have evolved and users have gotten savvier about common scams, cybercriminals have had to up their game. Enter QR code attacks, their newest form of phish...
Sophos Factory v0.148.0
Resolved issue deleting a user that belongs to an organization group
Cache performance tuning
Minor bug fixes resulting from Log Streaming Release (v0.147.*)
Runner Agent v3.3.3
Updates to support minor bug fixes resulting ...
We are pleased to announce the availability of Sophos ZTNA 2.1 which brings support for on-premise Microsoft Active Directory for identity, zero downtime and seamless failover between cloud points-of-presence, and important security enhancements.&nbs...
In our staff spotlights, we get up close and personal with our amazing Sophos team members. Up next is Sumit, Senior Technical Support Engineer and FY23 Sophos Team 10 Member.
Let's Talk Career
1. Can you tell us about your role at S...
Dear Sophos Community Members,
We're excited to celebrate with you as the first half of 2024 ends. In this monthly recap, we cover the most awaited announcements, release notes, newly published Sophos Techvids videos, and other blog p...
This is a security and maintenance update for Sophos Connect for Windows that addresses issues seen by some users after 2.3 GA release
IMPORTANT:
This is a compatibility release that disables requirements for stricter certificate signing algor...
Over the last several weeks, many new features have been added to Sophos XDR. Each of these features aim to enhance analyst efficiency and provide better insights when investigating threats.
Detections Integration with SophosLabs Intelix
So...
The latest enhancements to the Sophos XDR platform provide even greater power to defend against active adversaries, including configurable suppression rules, public APIs, enhanced Microsoft integrations, and more.
Active adversaries are hig...
Identifying devices that are potentially exposed to threats is critical for managing cybersecurity risk. We’ve recently introduced a new Device Exposure dashboard in the Sophos Central console that provides Sophos XDR and Sophos MDR custom...
Active adversaries execute attacks that cross multiple domains across the victim’s environment - the full scope of which cannot be detected by a single point product. Telemetry from multiple sources is needed to provide a more complete view of ...
Sophos XDR Public APIsExtending our open ecosystem approach, we’ve introduced two new APIs to enable organizations to integrate Sophos XDR data seamlessly into existing security operations tools and workflows.
Customers and partners ...
Hello Everyone,
Please note that the Sophos Community will undergo scheduled maintenance on Saturday, June 29, from 00:00 to 12:00 UTC. During this time, there will be brief outages and service disruptions. Users may be disconnected from the Sop...
