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Failed to install SAVXP: The MSI has failed

KAR AAR

Dear All,

Having this issue with more than 70% machines out of 2000. 

Failed to install SAVXP: The MSI has failed

Failed to connect to the on-access driver (0x80070005).

Regards

Faisal



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  • +1

    I would suggest for any of these computers try running:

    sc query savonaccess

    that should return that the driver service is running.

    As for the install errors for SAVXP, can you zip and attach a MSI and custom action log from \windows\temp\?

    Regards,

    Jak

  • 0 in reply to jak

    Hi Jak,

    The solution "sc query savonaccess" worked for me. I've ran this in few machines manually and reboot. It resolved the error.

    I've run this more than 700+ machines on LAN and WAN. Is there a trick to run other than Active Directory GPO ? or if only through GPO, is there any document with procedure?

    Thanks for your kind and best replies ever.

    Regards.

  • 0 in reply to KAR AAR

    Just querying the state of the savonaccess service can't be a fix. :) It must have been the restart.

    That said, prior to the restart I'd be interested to know what the result of:

    sc query savonaccess

    ...was.  Did it say the service was stopped, running, missing, etc...



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  • 0 in reply to KAR AAR

    Just querying the state of the savonaccess service can't be a fix. :) It must have been the restart.

    That said, prior to the restart I'd be interested to know what the result of:

    sc query savonaccess

    ...was.  Did it say the service was stopped, running, missing, etc...



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