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Enterprise Console frozen after Server to Server Migration

JSCR

Hello,

I'm migrating a Enterprise Console 4.7 from an W2k8 server machine to an W2K-R2 server machine (SEC 4.7 to SEC 4.7).

I'm doing this like it is discribed in the "server to server migration guide" (sec_4_mgeng.pdf).

All worked great, until I finished importing database, registry keys, and private store (Chapter 11, Page 17 in sec_4_meng.pdf)

and try to start SEC. It comes up without any error, shows all clients, policies, etc. but is frozen dead.

I can't do anything with SEC but killing it from the taskmanager.

hints welcome.

Kind regards

Joerg

:36115


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    Hello Christian,

    as described in the manual I installed SEC Database Components first. Then I restored the databases and certificationmanger.reg. I used the management studio because databackupandrestore.exe fails because of wrong because the path to the database files changes from Windows 2003 32bit zo Windows Server 2008 R2 64 bit. I found the problem described in another article.

    The I continued with step 9 and did everything as it should be.

    Frozen means, that I can see everything in the Enterprise Console, even if a Computer is online or not. There is an message in the middle that says, that there is no configured update manager. The SumWizard does not start automatically. I can't do anything with the mouse or with the keyboard. The only thing I can do is to bring the SEC window in the front or into the back. Alt-Tab or Alt-ESC brings no hidden window to the front.

    To close the SEC it is nesessary to use the Task Manager.

    Hope this will help you, to help me.

    Kind Regards

    Thomas

    SEC.jpg

    :48552
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  • 0

    Hello Christian,

    as described in the manual I installed SEC Database Components first. Then I restored the databases and certificationmanger.reg. I used the management studio because databackupandrestore.exe fails because of wrong because the path to the database files changes from Windows 2003 32bit zo Windows Server 2008 R2 64 bit. I found the problem described in another article.

    The I continued with step 9 and did everything as it should be.

    Frozen means, that I can see everything in the Enterprise Console, even if a Computer is online or not. There is an message in the middle that says, that there is no configured update manager. The SumWizard does not start automatically. I can't do anything with the mouse or with the keyboard. The only thing I can do is to bring the SEC window in the front or into the back. Alt-Tab or Alt-ESC brings no hidden window to the front.

    To close the SEC it is nesessary to use the Task Manager.

    Hope this will help you, to help me.

    Kind Regards

    Thomas

    SEC.jpg

    :48552
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