Hello Dear Community,We have an isolated network where we wanted to create a secondary Sophos Enterprise Console and a secondary Sophos Update Manager.
The Sophos Enterprise Console went sucessfull, user permissions was set, firewall rules was set and with the right user I can easily run the software and every policy and client synced from the main server.
After this I wanted a secondary Update manager so the secondary server can download the updates from the main server and update the clients in the isolated network.
I installed the SUMInstaller from the shared folder of the main server and filled out everything correctly, still the Update manager does not appear in the Update Managers of Sophos Enterprise Console.
Only the main server listed here, but not the secondary called, SMD02-S01.
In the official guide how to install secondary update server does not say anything about this, Just install from the right source and it should appear.
There is any idea how should continue this? I checked all logs with logviewer and also in %programdata%, but does not see any problem inside.
What do the RMS logs on the secondary SUM say? Look at the mrinit and make sure that the the FQDN for the main server is properly listed there and can be resolved through DNS.
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Hello, Thanks for the fast answer.
You can see I can ping easily with FQDN the main SUM from the secondary.Also here is the log of the secondary SUM.Agent Log:https://pastebin.com/aD1KE5fVCertManager Log:https://pastebin.com/1Ue8NFxHRouter Log:https://pastebin.com/0pXjBXeZ
Thank you very much,