SUM - 80040401/ 80040404 / 80040406 - Updating Problem

Hallo zusammen,

wir haben seit geraum Zeit Probleme mit unserem Sophos Update Manager. Uns werden folgende Fehlermeldungen angezeigt:

Sophos Update Manager:
80040401 - Software-Update fehlgeschlagen
80040406 - Bereitstellung für Abonnement 'Abo' fehlgeschlagen. Zugriff auf das Quellverzeichnis wurde verweigert oder Verzeichnis ist anderweitig nicht verfügbar.
80040404 - Update der Thread-Erkennungsdaten nicht möglich

Event-Viewer:
16389 - Dekodierung nicht möglich. Details: WarehouseListData: Failed to read customer file content.

Sophos Update Manager Trace Log:
 SUMTrace20201007T000419.log

Leider kommen wir absolut nicht weiter, wir haben auch schon die Ansätze aus den Zahlreichen anderen Threads ausprobiert bisher ohne Erfolg.

Was bisher nicht half:
- Löschen von %ProgramData%\Sophos\Update Manager\Update Manager\Warehouse und %ProgramData%\Sophos\Update Manager\Working
- Berechtigungen auf %ProgramData%\Sophos\Update Manager neu setzen
- Ändern des Software-Abonnements
- Neu konfigurieren der Download Quelle
- Update auf SEC 5.5.2
- Reparatur durch %ProgramData%\Sophos\Update Manager\Install\sum.msi

Betrifft einen Windows Server 2016, mit aktuellen Updates.
Vielleicht hat jemand noch einen Lösungsansatz...


For our english brains...

Hello everybody,

we have had problems with our Sophos Update Manager for a long time. We get the following error messages:

Sophos Update Manager: 80040401 - Software update failed 80040406 - Deployment for subscription 'Abo' failed. Access to the source directory was denied or the directory is otherwise unavailable. 80040404 - Cannot update thread identification data
Event viewer: 16389 - decoding not possible. Details: WarehouseListData: Failed to read customer file content.
Sophos Update Manager Trace Log:
SUMTrace20201007T000419.log
Unfortunately we are absolutely stuck, we have already tried the approaches from the numerous other threads so far without success. What didn't help so far: - Delete% ProgramData% \ Sophos \ Update Manager \ Update Manager \ Warehouse and% ProgramData% \ Sophos \ Update Manager \ Working - Reset permissions on% ProgramData% \ Sophos \ Update Manager - Change the software subscription - Reconfigure the download source - Update to SEC 5.5.2 - Repair by% ProgramData% \ Sophos \ Update Manager \ Install \ sum.msi Affects a Windows Server 2016, with current updates. Maybe someone still has a solution ...
Parents
  • Hallo UweHauck,

    existiert die Datei %ProgramData%\Sophos\Update Manager\Update Manager\Warehouse\catalogue\sumcf.dat und was enthält sie? Ich nehme an, weder sumcf.bk noch sumcf.dat.old sind vorhanden..Bin mir nicht sicher, ob die Meldung Cannot load local customer file. Check if your license has expired signifikant ist oder nicht..Sind Daten im Warehouse vorhanden?

    Christian

  • Hallo Christian.

    die Datei sumcf.dat ist nur als sumcf.dat.tmp Datei vorhanden. sumcf.bk und sumcf.dat bzw. sumcf.dat.old sind nicht vorhanden. Nachdem wir das Warehouse verzeichnis gelöscht haben, hat es einiges an Daten heruntergeladen und wird dann wieder oben genannte Fehlermeldungen aus.

    <?xml version="1.0" encoding="utf-8" ?>
    <Warehouse>
    <LicenseDescription>Endpoint Protection Advanced</LicenseDescription>
    <LastModified>2020-08-26T09:50:17Z</LastModified>
    <LastAssigned>2015-08-25T11:03:16Z</LastAssigned>
    <FileName>a60a48be2fc7b7e41cf9724d9ae79d3b</FileName>
    <URL>http://d1.sophosupd.com/update</URL>
    <URL>http://d1.sophosupd.net/update</URL>
    <Warehouses>
    <WarehouseEntry>
    <Name>sdds.def_retired</Name>
    </WarehouseEntry>
    <WarehouseEntry>
    <Name>sdds.SUM2020-1.1</Name>
    </WarehouseEntry>
    <WarehouseEntry>
    <Name>sdds.epa_scfp_WIN2020-4.1</Name>
    </WarehouseEntry>
    <WarehouseEntry>
    <Name>sdds.fw_linux_s_LIN2020-5.1</Name>
    </WarehouseEntry>
    <WarehouseEntry>
    <Name>sdds.MAC2020-4.1</Name>
    </WarehouseEntry>
    </Warehouses>
    <Redirects><Redirect Substitution="d2.sophosupd.net/update-C" Pattern="d2.sophosupd.net/update"/><Redirect Substitution="d2.sophosupd.com/update-C" Pattern="d2.sophosupd.com/update"/><Redirect Substitution="d3.sophosupd.net/update-C" Pattern="d3.sophosupd.net/update"/><Redirect Substitution="d3.sophosupd.com/update-C" Pattern="d3.sophosupd.com/update"/></Redirects>
    </Warehouse>
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    yCnfv+m27OKij6u+9mQBBg==
    -----END SIGNATURE-----
    -----BEGIN CERTIFICATE-----
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    -----END CERTIFICATE-----
    -----BEGIN CERTIFICATE-----
    MIIDrjCCApagAwIBAgIBFTANBgkqhkiG9w0BAQUFADCBhTEnMCUGA1UEAxMeU29w
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    Liebe Grüße
    Uwe

  • Hallo Uwe,

    sieht soweit ok aus. Kann mich aber nicht erinnern, dass eine Datei mit Extension .tmp "übrig" bleibt. Die Anderen Fehlermeldungen (z.B. failed to rename catalogue) sehen auch nicht nach den üblichen Folgefehlern aus. Früher hätte ich gesagt fragwürdige Platte. Das sollte ja heutzutage nicht vorkommen.
    Hab mich schon lange nicht mehr mit SUM gespielt. Ich würde die sumcf.dat.tmp kopieren und umbenennen auf sumcf.dat.old und auch sumcf.bk. Schlimmer kann es nicht werden. Frage ist auch, ob wieder eine .tmp auftaucht.

    Christian

  • Habe ich ausprobiert... Leider keine Verbesserung. Nach dem Versuch, Updates zu laden, war die sumcf.dat.old verschwunden. Fehlermeldungen scheinen gleich geblieben zu sein.

    2020-10-07 16:03:01 : Cmd-Sock-872 >> ForceDispatcher DispatcherPrograms
    2020-10-07 16:03:01 : Cmd-ALL << [I101D][DispatcherPrograms-2020-10-07T14-03-01-7][2] Events of dispatcher with ID 'DispatcherPrograms-2020-10-07T14-03-01-7' triggered by user. It will run 2 events.
    2020-10-07 16:03:01 : Cmd-Sock-872 << [R0000] Forced Dispatcher named DispatcherPrograms...
    
    2020-10-07 16:03:01 : Cmd-Sock-872 << 
    2020-10-07 16:03:01 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-07 16:03:01 : Cmd-ALL << [I1021][ActionUpdateMetadata][DispatcherPrograms-2020-10-07T14-03-01-7] Action 'ActionUpdateMetadata' with caller 'DispatcherPrograms-2020-10-07T14-03-01-7' started...
    2020-10-07 16:03:01 : CheckCustomerFileTimestamps: Starting timestamp check for remote customer file
    2020-10-07 16:03:01 : <Info> WarehouseListData: Failure loading customer file content. Attempting to read backed up customer file...
    2020-10-07 16:03:01 : CheckCustomerFileTimestamps: Finished timestamp check.
    2020-10-07 16:03:02 : LoadCatalog: Comparing timestamps for sdds.def_retired
    2020-10-07 16:03:02 : <Warning> Failed to compare warehouse file timestamps due to Catalogue does not exist or its content is invalid: sdds.def_retired
    2020-10-07 16:03:02 : LoadCatalog: Comparing timestamps for sdds.SUM2020-1.1
    2020-10-07 16:03:02 : <Warning> Failed to compare warehouse file timestamps due to Catalogue does not exist or its content is invalid: sdds.SUM2020-1.1
    2020-10-07 16:03:02 : LoadCatalog: Comparing timestamps for sdds.epa_scfp_WIN2020-4.1
    2020-10-07 16:03:02 : <Warning> Failed to compare warehouse file timestamps due to Catalogue does not exist or its content is invalid: sdds.epa_scfp_WIN2020-4.1
    2020-10-07 16:03:02 : LoadCatalog: Comparing timestamps for sdds.fw_linux_s_LIN2020-5.1
    2020-10-07 16:03:02 : <Warning> Failed to compare warehouse file timestamps due to Catalogue does not exist or its content is invalid: sdds.fw_linux_s_LIN2020-5.1
    2020-10-07 16:03:02 : LoadCatalog: Comparing timestamps for sdds.MAC2020-4.1
    2020-10-07 16:03:02 : <Warning> Failed to compare warehouse file timestamps due to Catalogue does not exist or its content is invalid: sdds.MAC2020-4.1
    2020-10-07 16:03:02 : <Info> WarehouseStatusOperation was successful.
    2020-10-07 16:03:02 : Cmd-ALL << [I000F][0][<signatures><contents>9a7d27d57db4c8a03d424a1690fbe07a:785123619bbb409f4ff5abdc0aa8bb46</contents><dictionary>4d7878b309f399b1f78e6f2869790439</dictionary><published_time>2020-07-22T12:26:49</published_time></signatures>][Endpoint Protection Advanced][] Successfully checked warehouse status.
    2020-10-07 16:03:02 : Cmd-ALL << [I0009][ActionUpdateMetadata][DispatcherPrograms-2020-10-07T14-03-01-7] Action 'ActionUpdateMetadata' with caller 'DispatcherPrograms-2020-10-07T14-03-01-7' succeeded!
    2020-10-07 16:03:02 : Cmd-ALL << [S0012][DispatcherPrograms-2020-10-07T14-03-01-7] Event with dispatcher ID 'DispatcherPrograms-2020-10-07T14-03-01-7' completed successfully.
    2020-10-07 16:03:02 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-07 16:03:02 : Cmd-ALL << [I1021][ActionUpdateLogViewerDictionaries][DispatcherPrograms-2020-10-07T14-03-01-7] Action 'ActionUpdateLogViewerDictionaries' with caller 'DispatcherPrograms-2020-10-07T14-03-01-7' started...
    2020-10-07 16:03:02 : CheckCustomerFileTimestamps: Starting timestamp check for remote customer file
    2020-10-07 16:03:02 : <Info> WarehouseListData: Failure loading customer file content. Attempting to read backed up customer file...
    2020-10-07 16:03:02 : CheckCustomerFileTimestamps: Finished timestamp check.
    2020-10-07 16:03:02 : LoadCatalog: Comparing timestamps for sdds.def_retired
    2020-10-07 16:03:02 : <Warning> Failed to compare warehouse file timestamps due to Catalogue does not exist or its content is invalid: sdds.def_retired
    2020-10-07 16:03:02 : LoadCatalog: Comparing timestamps for sdds.SUM2020-1.1
    2020-10-07 16:03:02 : <Warning> Failed to compare warehouse file timestamps due to Catalogue does not exist or its content is invalid: sdds.SUM2020-1.1
    2020-10-07 16:03:02 : LoadCatalog: Comparing timestamps for sdds.epa_scfp_WIN2020-4.1
    2020-10-07 16:03:02 : <Warning> Failed to compare warehouse file timestamps due to Catalogue does not exist or its content is invalid: sdds.epa_scfp_WIN2020-4.1
    2020-10-07 16:03:02 : LoadCatalog: Comparing timestamps for sdds.fw_linux_s_LIN2020-5.1
    2020-10-07 16:03:02 : <Warning> Failed to compare warehouse file timestamps due to Catalogue does not exist or its content is invalid: sdds.fw_linux_s_LIN2020-5.1
    2020-10-07 16:03:02 : LoadCatalog: Comparing timestamps for sdds.MAC2020-4.1
    2020-10-07 16:03:02 : <Warning> Failed to compare warehouse file timestamps due to Catalogue does not exist or its content is invalid: sdds.MAC2020-4.1
    2020-10-07 16:03:02 : Cmd-ALL << [I001F][0] Successfully updated the log viewer dictionary.
    2020-10-07 16:03:02 : Cmd-ALL << [I0009][ActionUpdateLogViewerDictionaries][DispatcherPrograms-2020-10-07T14-03-01-7] Action 'ActionUpdateLogViewerDictionaries' with caller 'DispatcherPrograms-2020-10-07T14-03-01-7' succeeded!
    2020-10-07 16:03:02 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-07 16:03:02 : Cmd-ALL << [I1021][ActionSyncPrograms][DispatcherPrograms-2020-10-07T14-03-01-7] Action 'ActionSyncPrograms' with caller 'DispatcherPrograms-2020-10-07T14-03-01-7' started...
    2020-10-07 16:03:02 : <Info> License state is initialised to: 0
    2020-10-07 16:03:02 : <Info> Modifying file according to license state 0
    2020-10-07 16:03:02 : <Warning> Attempt to modify file system according to license state was unsuccessful<Info> Downloading and processing customer file data...
    2020-10-07 16:03:02 : <Info> Attempting to read local customer file: catalogue/sumcf.dat
    2020-10-07 16:03:02 : <Info> Downloading remote customer file.
    2020-10-07 16:03:03 : Cmd-Sock-872 >> DeleteObject WHStatusAction-0
    2020-10-07 16:03:03 : Cmd-Sock-872 << [R4000] Could not find object named WHStatusAction-0
    
    2020-10-07 16:03:03 : Cmd-Sock-872 << 
    2020-10-07 16:03:03 : Cmd-Sock-872 >> DeleteObject WHStatusEvent-0
    2020-10-07 16:03:03 : Cmd-Sock-872 << [R4000] Could not find object named WHStatusEvent-0
    
    2020-10-07 16:03:03 : Cmd-Sock-872 << 
    2020-10-07 16:03:03 : Cmd-Sock-872 >> SaveConfig specialactions.xml specialactions
    2020-10-07 16:03:03 : Cmd-Sock-872 << [R0000] Written 0 objects to file ./specialactions.xml
    
    2020-10-07 16:03:03 : Cmd-Sock-872 << 
    2020-10-07 16:03:03 : Cmd-Sock-872 >> DumpConfigXML default
    2020-10-07 16:03:03 : Cmd-Sock-872 << [R0000][<?xml version="1.0" encoding="utf-8" ?><Config><Action><ID>ActionDecodeEverything-SDDM</ID><Operation>Decode</Operation><Payload>Payload-SDDM</Payload><BaseDecodePath>./Decoded-SDDM</BaseDecodePath></Action><Action><ID>ActionDecodeEverything-Sub0</ID><Operation>Decode</Operation><Payload>Payload-Sub0</Payload><BaseDecodePath>./Decoded-Sub0</BaseDecodePath></Action><Action><ID>ActionDeployCids-Sub0-0</ID><Operation>CIDDeploy</Operation><Library>CIDGen.dll</Library><Dependency>ActionGenerateCid-Sub0</Dependency><CIDGenAction>ActionGenerateCid-Sub0</CIDGenAction><NewCidDir>C:\ProgramData\Sophos\Update Manager\Update Manager\CIDs\S002</NewCidDir><Username></Username><Password obfuscated="true"></Password><Security>Sizes</Security><MakeBootable></MakeBootable></Action><Action><ID>ActionDeploySDF-Sub1-0</ID><Operation>Decode</Operation><Payload>Payload-Sub1</Payload><BaseDecodePath>C:\ProgramData\Sophos\Sophos Endpoint Management\5.2.1\Updates\Secure\SDFs\SophosMA</BaseDecodePath><Username></Username><Password obfuscated="true"></Password><TreatAsSDF></TreatAsSDF></Action><Action><ID>ActionDeploySDF-Sub2-0</ID><Operation>Decode</Operation><Payload>Payload-Sub2</Payload><BaseDecodePath>C:\ProgramData\Sophos\Sophos Endpoint Management\5.2.1\Updates\Secure\SDFs\SophosPA</BaseDecodePath><Username></Username><Password obfuscated="true"></Password><TreatAsSDF></TreatAsSDF></Action><Action><ID>ActionGatherCurrencyData-SDDM</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-SDDM</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub0</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub0</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub1</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub1</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub2</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub2</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGenerateCid-Sub0</ID><Operation>CIDGenerate</Operation><Library>CIDGen.dll</Library><Dependency>ActionDecodeEverything-Sub0</Dependency><DecodeAction>ActionDecodeEverything-Sub0</DecodeAction><Payload>Payload-Sub0</Payload></Action><Action><ID>ActionSelfUpdate-SDDM</ID><Operation>SelfUpdate</Operation><Dependency>ActionDecodeEverything-SDDM</Dependency><DecodeAction>ActionDecodeEverything-SDDM</DecodeAction><Payload>Payload-SDDM</Payload></Action><Action><ID>ActionSyncPrograms</ID><Operation>Synchronise</Operation><Subscription>SubscriptionGlobal</Subscription></Action><Action><ID>ActionSyncSupplements</ID><Operation>Synchronise</Operation><Subscription>SubscriptionGlobal</Subscription><SupplementsOnly></SupplementsOnly></Action><Action><ID>ActionUpdateLogViewerDictionaries</ID><CorrelationId>0</CorrelationId><Operation>UpdateLogViewerDictionary</Operation><Uri>SOPHOS</Uri><TopLevelCatalogue>sdds.local</TopLevelCatalogue><User>9V11J5WLOF</User><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password></Action><Action><ID>ActionUpdateMetadata</ID><CorrelationId>0</CorrelationId><Operation>WarehouseStatus</Operation><Uri>SOPHOS</Uri><TopLevelCatalogue>sdds.local</TopLevelCatalogue><User>9V11J5WLOF</User><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password></Action><Dispatcher><ID>DispatcherPrograms</ID><Type>Programs</Type><Schedule>SchedulePrograms</Schedule><Event>EventUpdateMetadata</Event><Event>EventPrograms</Event></Dispatcher><Dispatcher><ID>DispatcherSupplements</ID><Type>Supplements</Type><Schedule>ScheduleSupplements</Schedule><Event>EventSupplements</Event></Dispatcher><Event><ID>EventPrograms</ID><Action>ActionUpdateLogViewerDictionaries</Action><Action>ActionSyncPrograms</Action><Action>ActionGatherCurrencyData-Sub0</Action><Action>ActionDecodeEverything-Sub0</Action><Action>ActionGenerateCid-Sub0</Action><Action>ActionDeployCids-Sub0-0</Action><Action>ActionGatherCurrencyData-Sub1</Action><Action>ActionDeploySDF-Sub1-0</Action><Action>ActionGatherCurrencyData-Sub2</Action><Action>ActionDeploySDF-Sub2-0</Action><Action>ActionGatherCurrencyData-SDDM</Action><Action>ActionDecodeEverything-SDDM</Action><Action>ActionSelfUpdate-SDDM</Action></Event><Event><ID>EventSupplements</ID><Action>ActionSyncSupplements</Action><Action>ActionGatherCurrencyData-Sub0</Action><Action>ActionDecodeEverything-Sub0</Action><Action>ActionGenerateCid-Sub0</Action><Action>ActionDeployCids-Sub0-0</Action><Action>ActionGatherCurrencyData-Sub1</Action><Action>ActionDeploySDF-Sub1-0</Action><Action>ActionGatherCurrencyData-Sub2</Action><Action>ActionDeploySDF-Sub2-0</Action><Action>ActionGatherCurrencyData-SDDM</Action><Action>ActionDecodeEverything-SDDM</Action></Event><Event><ID>EventUpdateMetadata</ID><Action>ActionUpdateMetadata</Action></Event><LogSettings><ID>LangIndLog</ID><MaxAge>20</MaxAge><MaxSize>500</MaxSize></LogSettings><Payload><ID>Payload-SDDM</ID><Warehouse>sdds.local</Warehouse><RigidName>A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1</RigidName><Version>RECOMMENDED</Version><BaseVersion>1</BaseVersion></Payload><Payload><ID>Payload-Sub0</ID><Warehouse>sdds.local</Warehouse><RigidName>F26F7EC0-1302-4DA7-8B6B-A5383051D41A</RigidName><Version>RECOMMENDED</Version><BaseVersion>10</BaseVersion></Payload><Payload><ID>Payload-Sub1</ID><Warehouse>sdds.local</Warehouse><RigidName>7D48A012-0C64-4F21-BA27-A9CEDF442749</RigidName><Version>0.0.0</Version><BaseVersion></BaseVersion></Payload><Payload><ID>Payload-Sub2</ID><Warehouse>sdds.local</Warehouse><RigidName>2DE69C24-D975-47b2-8D2F-6BEA861A9C75</RigidName><Version>RECOMMENDED</Version><BaseVersion>3</BaseVersion></Payload><Schedule><ID>SchedulePrograms</ID><TimeBlock>TimeBlock-Programs-0</TimeBlock></Schedule><Schedule><ID>ScheduleSupplements</ID><TimeBlock>TimeBlock-Supplements-0</TimeBlock></Schedule><Subscription><ID>SubscriptionGlobal</ID><UpdateSource>UpdateSource0</UpdateSource><Payload>Payload-Sub0</Payload><Payload>Payload-Sub1</Payload><Payload>Payload-Sub2</Payload><Payload>Payload-SDDM</Payload></Subscription><TimeBlock><ID>TimeBlock-Programs-0</ID><StartTime>0:00</StartTime><Duration>24:00</Duration><Interval>1:00</Interval></TimeBlock><TimeBlock><ID>TimeBlock-Supplements-0</ID><StartTime>0:00</StartTime><Duration>24:00</Duration><Interval>0:10</Interval></TimeBlock><UpdateSource><ID>UpdateSource0</ID><Path>SOPHOS</Path><UserName>9V11J5WLOF</UserName><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password><Ordinal>0</Ordinal></UpdateSource></Config>] Dumped 31 objects.
    
    2020-10-07 16:03:03 : Cmd-Sock-872 << 
    2020-10-07 16:03:03 : Cmd-Sock-872 >> DumpDefaultTargetSite
    2020-10-07 16:03:03 : Cmd-Sock-872 << [R0000][C:\ProgramData\Sophos\Update Manager\Update Manager\][\\SFS036\SophosUpdate][SCHULTZ\sophos][BwgZ9YIFXSwf9Fwz1BDvalFBPzwY8wZQ4BI=] Local path: C:\ProgramData\Sophos\Update Manager\Update Manager\ Remote path: \\SFS036\SophosUpdate Username: SCHULTZ\sophos Obfuscated password: BwgZ9YIFXSwf9Fwz1BDvalFBPzwY8wZQ4BI=
    
    2020-10-07 16:03:03 : Cmd-Sock-872 << 
    2020-10-07 16:03:03 : <Info> Successfully downloaded remote customer file content from SOPHOS
    2020-10-07 16:03:03 : <Info> Modifying file according to license state 0
    2020-10-07 16:03:03 : <Warning> Attempt to modify file system according to license state was unsuccessful
    2020-10-07 16:03:03 : <Info> Loading warehouses...
    2020-10-07 16:03:03 : <WARNING> Failed to retrieve timestamp from local warehouse sdds.def_retired.xml (error: Catalogue does not exist or its content is invalid: sdds.def_retired.xml)
    2020-10-07 16:03:03 : Creating package source with remote customer file redirect (SyncOperationWarehouseData)<WARNING> Failed to retrieve timestamp from local warehouse sdds.SUM2020-1.1.xml (error: Catalogue does not exist or its content is invalid: sdds.SUM2020-1.1.xml)
    2020-10-07 16:03:03 : Creating package source with remote customer file redirect (SyncOperationWarehouseData)<WARNING> Failed to retrieve timestamp from local warehouse sdds.epa_scfp_WIN2020-4.1.xml (error: Catalogue does not exist or its content is invalid: sdds.epa_scfp_WIN2020-4.1.xml)
    2020-10-07 16:03:03 : Creating package source with remote customer file redirect (SyncOperationWarehouseData)<WARNING> Failed to retrieve timestamp from local warehouse sdds.fw_linux_s_LIN2020-5.1.xml (error: Catalogue does not exist or its content is invalid: sdds.fw_linux_s_LIN2020-5.1.xml)
    2020-10-07 16:03:03 : Creating package source with remote customer file redirect (SyncOperationWarehouseData)<WARNING> Failed to retrieve timestamp from local warehouse sdds.MAC2020-4.1.xml (error: Catalogue does not exist or its content is invalid: sdds.MAC2020-4.1.xml)
    2020-10-07 16:03:03 : Creating package source with remote customer file redirect (SyncOperationWarehouseData)<Info> Adding packages to sync...
    2020-10-07 16:03:03 : <Info> Finding dependencies...
    2020-10-07 16:03:04 : Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)<Info> Syncing packages...
    2020-10-07 16:03:14 : <WARNING> Sync failed to rename catalogue: catalogue/sdds.APPFEED_d1.xmlboost::filesystem::rename: Die Datei oder das Verzeichnis ist beschädigt und nicht lesbar: "\\?\C:\ProgramData\Sophos\Update Manager\Update Manager\Warehouse\catalogue\sdds.APPFEED_d1.xml", "\\?\C:\ProgramData\Sophos\Update Manager\Update Manager\Warehouse\catalogue\sdds.APPFEED_d1.xml.old"
    2020-10-07 16:03:14 : EventLog: 3758112827 1 Inserts:> "F26F7EC0-1302-4DA7-8B6B-A5383051D41A" "Not attempted." "RECOMMENDED" "SOPHOS" 
    2020-10-07 16:03:14 : Cmd-ALL << [E403B][F26F7EC0-1302-4DA7-8B6B-A5383051D41A][Not attempted.][RECOMMENDED][SOPHOS] Payload 'F26F7EC0-1302-4DA7-8B6B-A5383051D41A' could not be synchronised because the synchronise operation failed due to an earlier error.
    2020-10-07 16:03:14 : EventLog: 3758112827 1 Inserts:> "7D48A012-0C64-4F21-BA27-A9CEDF442749" "Not attempted." "0.0.0" "SOPHOS" 
    2020-10-07 16:03:14 : Cmd-ALL << [E403B][7D48A012-0C64-4F21-BA27-A9CEDF442749][Not attempted.][0.0.0][SOPHOS] Payload '7D48A012-0C64-4F21-BA27-A9CEDF442749' could not be synchronised because the synchronise operation failed due to an earlier error.
    2020-10-07 16:03:14 : EventLog: 3758112827 1 Inserts:> "2DE69C24-D975-47b2-8D2F-6BEA861A9C75" "Not attempted." "RECOMMENDED" "SOPHOS" 
    2020-10-07 16:03:14 : Cmd-ALL << [E403B][2DE69C24-D975-47b2-8D2F-6BEA861A9C75][Not attempted.][RECOMMENDED][SOPHOS] Payload '2DE69C24-D975-47b2-8D2F-6BEA861A9C75' could not be synchronised because the synchronise operation failed due to an earlier error.
    2020-10-07 16:03:14 : EventLog: 3758112827 1 Inserts:> "A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1" "Not attempted." "RECOMMENDED" "SOPHOS" 
    2020-10-07 16:03:14 : Cmd-ALL << [E403B][A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1][Not attempted.][RECOMMENDED][SOPHOS] Payload 'A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1' could not be synchronised because the synchronise operation failed due to an earlier error.
    2020-10-07 16:03:14 : Cmd-ALL << [E400D][ActionSyncPrograms][DispatcherPrograms-2020-10-07T14-03-01-7] Action 'ActionSyncPrograms' with caller 'DispatcherPrograms-2020-10-07T14-03-01-7' failed!
    2020-10-07 16:03:14 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-07 16:03:14 : Cmd-ALL << [I1021][ActionGatherCurrencyData-Sub0][DispatcherPrograms-2020-10-07T14-03-01-7] Action 'ActionGatherCurrencyData-Sub0' with caller 'DispatcherPrograms-2020-10-07T14-03-01-7' started...
    2020-10-07 16:03:14 : GatherCurrencyData: Considering payload Payload-Sub0...
    2020-10-07 16:03:14 : GatherCurrencyData: Sync marked as failed, sending the abort.
    2020-10-07 16:03:14 : Cmd-ALL << [E402D][DispatcherPrograms-2020-10-07T14-03-01-7][F26F7EC0-1302-4DA7-8B6B-A5383051D41A] Gather Currency Data operation invoked by dispatcherId 'DispatcherPrograms-2020-10-07T14-03-01-7' on product with rigid name 'F26F7EC0-1302-4DA7-8B6B-A5383051D41A' has been aborted because the data has not been synchronised correctly.
    2020-10-07 16:03:14 : Cmd-ALL << [I0009][ActionGatherCurrencyData-Sub0][DispatcherPrograms-2020-10-07T14-03-01-7] Action 'ActionGatherCurrencyData-Sub0' with caller 'DispatcherPrograms-2020-10-07T14-03-01-7' succeeded!
    2020-10-07 16:03:14 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-07 16:03:14 : Cmd-ALL << [I1021][ActionDecodeEverything-Sub0][DispatcherPrograms-2020-10-07T14-03-01-7] Action 'ActionDecodeEverything-Sub0' with caller 'DispatcherPrograms-2020-10-07T14-03-01-7' started...
    2020-10-07 16:03:14 : <Info> WarehouseListData: Failure loading customer file content. Attempting to read backed up customer file...
    2020-10-07 16:03:14 : Cmd-ALL << [E400E][DispatcherPrograms-2020-10-07T14-03-01-7] Event with dispatcher ID 'DispatcherPrograms-2020-10-07T14-03-01-7' failed to execute.
    2020-10-07 16:03:14 : Cmd-ALL << [I1020][DispatcherPrograms-2020-10-07T14-03-01-7] All events with dispatcher ID 'DispatcherPrograms-2020-10-07T14-03-01-7' complete.
    2020-10-07 16:03:14 : Cmd-Sock-872 >> DumpConfigXML default
    2020-10-07 16:03:14 : Cmd-Sock-872 << [R0000][<?xml version="1.0" encoding="utf-8" ?><Config><Action><ID>ActionDecodeEverything-SDDM</ID><Operation>Decode</Operation><Payload>Payload-SDDM</Payload><BaseDecodePath>./Decoded-SDDM</BaseDecodePath></Action><Action><ID>ActionDecodeEverything-Sub0</ID><Operation>Decode</Operation><Payload>Payload-Sub0</Payload><BaseDecodePath>./Decoded-Sub0</BaseDecodePath></Action><Action><ID>ActionDeployCids-Sub0-0</ID><Operation>CIDDeploy</Operation><Library>CIDGen.dll</Library><Dependency>ActionGenerateCid-Sub0</Dependency><CIDGenAction>ActionGenerateCid-Sub0</CIDGenAction><NewCidDir>C:\ProgramData\Sophos\Update Manager\Update Manager\CIDs\S002</NewCidDir><Username></Username><Password obfuscated="true"></Password><Security>Sizes</Security><MakeBootable></MakeBootable></Action><Action><ID>ActionDeploySDF-Sub1-0</ID><Operation>Decode</Operation><Payload>Payload-Sub1</Payload><BaseDecodePath>C:\ProgramData\Sophos\Sophos Endpoint Management\5.2.1\Updates\Secure\SDFs\SophosMA</BaseDecodePath><Username></Username><Password obfuscated="true"></Password><TreatAsSDF></TreatAsSDF></Action><Action><ID>ActionDeploySDF-Sub2-0</ID><Operation>Decode</Operation><Payload>Payload-Sub2</Payload><BaseDecodePath>C:\ProgramData\Sophos\Sophos Endpoint Management\5.2.1\Updates\Secure\SDFs\SophosPA</BaseDecodePath><Username></Username><Password obfuscated="true"></Password><TreatAsSDF></TreatAsSDF></Action><Action><ID>ActionGatherCurrencyData-SDDM</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-SDDM</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub0</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub0</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub1</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub1</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub2</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub2</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGenerateCid-Sub0</ID><Operation>CIDGenerate</Operation><Library>CIDGen.dll</Library><Dependency>ActionDecodeEverything-Sub0</Dependency><DecodeAction>ActionDecodeEverything-Sub0</DecodeAction><Payload>Payload-Sub0</Payload></Action><Action><ID>ActionSelfUpdate-SDDM</ID><Operation>SelfUpdate</Operation><Dependency>ActionDecodeEverything-SDDM</Dependency><DecodeAction>ActionDecodeEverything-SDDM</DecodeAction><Payload>Payload-SDDM</Payload></Action><Action><ID>ActionSyncPrograms</ID><Operation>Synchronise</Operation><Subscription>SubscriptionGlobal</Subscription></Action><Action><ID>ActionSyncSupplements</ID><Operation>Synchronise</Operation><Subscription>SubscriptionGlobal</Subscription><SupplementsOnly></SupplementsOnly></Action><Action><ID>ActionUpdateLogViewerDictionaries</ID><CorrelationId>0</CorrelationId><Operation>UpdateLogViewerDictionary</Operation><Uri>SOPHOS</Uri><TopLevelCatalogue>sdds.local</TopLevelCatalogue><User>9V11J5WLOF</User><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password></Action><Action><ID>ActionUpdateMetadata</ID><CorrelationId>0</CorrelationId><Operation>WarehouseStatus</Operation><Uri>SOPHOS</Uri><TopLevelCatalogue>sdds.local</TopLevelCatalogue><User>9V11J5WLOF</User><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password></Action><Dispatcher><ID>DispatcherPrograms</ID><Type>Programs</Type><Schedule>SchedulePrograms</Schedule><Event>EventUpdateMetadata</Event><Event>EventPrograms</Event></Dispatcher><Dispatcher><ID>DispatcherSupplements</ID><Type>Supplements</Type><Schedule>ScheduleSupplements</Schedule><Event>EventSupplements</Event></Dispatcher><Event><ID>EventPrograms</ID><Action>ActionUpdateLogViewerDictionaries</Action><Action>ActionSyncPrograms</Action><Action>ActionGatherCurrencyData-Sub0</Action><Action>ActionDecodeEverything-Sub0</Action><Action>ActionGenerateCid-Sub0</Action><Action>ActionDeployCids-Sub0-0</Action><Action>ActionGatherCurrencyData-Sub1</Action><Action>ActionDeploySDF-Sub1-0</Action><Action>ActionGatherCurrencyData-Sub2</Action><Action>ActionDeploySDF-Sub2-0</Action><Action>ActionGatherCurrencyData-SDDM</Action><Action>ActionDecodeEverything-SDDM</Action><Action>ActionSelfUpdate-SDDM</Action></Event><Event><ID>EventSupplements</ID><Action>ActionSyncSupplements</Action><Action>ActionGatherCurrencyData-Sub0</Action><Action>ActionDecodeEverything-Sub0</Action><Action>ActionGenerateCid-Sub0</Action><Action>ActionDeployCids-Sub0-0</Action><Action>ActionGatherCurrencyData-Sub1</Action><Action>ActionDeploySDF-Sub1-0</Action><Action>ActionGatherCurrencyData-Sub2</Action><Action>ActionDeploySDF-Sub2-0</Action><Action>ActionGatherCurrencyData-SDDM</Action><Action>ActionDecodeEverything-SDDM</Action></Event><Event><ID>EventUpdateMetadata</ID><Action>ActionUpdateMetadata</Action></Event><LogSettings><ID>LangIndLog</ID><MaxAge>20</MaxAge><MaxSize>500</MaxSize></LogSettings><Payload><ID>Payload-SDDM</ID><Warehouse>sdds.local</Warehouse><RigidName>A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1</RigidName><Version>RECOMMENDED</Version><BaseVersion>1</BaseVersion></Payload><Payload><ID>Payload-Sub0</ID><Warehouse>sdds.local</Warehouse><RigidName>F26F7EC0-1302-4DA7-8B6B-A5383051D41A</RigidName><Version>RECOMMENDED</Version><BaseVersion>10</BaseVersion></Payload><Payload><ID>Payload-Sub1</ID><Warehouse>sdds.local</Warehouse><RigidName>7D48A012-0C64-4F21-BA27-A9CEDF442749</RigidName><Version>0.0.0</Version><BaseVersion></BaseVersion></Payload><Payload><ID>Payload-Sub2</ID><Warehouse>sdds.local</Warehouse><RigidName>2DE69C24-D975-47b2-8D2F-6BEA861A9C75</RigidName><Version>RECOMMENDED</Version><BaseVersion>3</BaseVersion></Payload><Schedule><ID>SchedulePrograms</ID><TimeBlock>TimeBlock-Programs-0</TimeBlock></Schedule><Schedule><ID>ScheduleSupplements</ID><TimeBlock>TimeBlock-Supplements-0</TimeBlock></Schedule><Subscription><ID>SubscriptionGlobal</ID><UpdateSource>UpdateSource0</UpdateSource><Payload>Payload-Sub0</Payload><Payload>Payload-Sub1</Payload><Payload>Payload-Sub2</Payload><Payload>Payload-SDDM</Payload></Subscription><TimeBlock><ID>TimeBlock-Programs-0</ID><StartTime>0:00</StartTime><Duration>24:00</Duration><Interval>1:00</Interval></TimeBlock><TimeBlock><ID>TimeBlock-Supplements-0</ID><StartTime>0:00</StartTime><Duration>24:00</Duration><Interval>0:10</Interval></TimeBlock><UpdateSource><ID>UpdateSource0</ID><Path>SOPHOS</Path><UserName>9V11J5WLOF</UserName><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password><Ordinal>0</Ordinal></UpdateSource></Config>] Dumped 31 objects.
    
    2020-10-07 16:03:14 : Cmd-Sock-872 << 
    2020-10-07 16:03:14 : Cmd-Sock-872 >> DumpDefaultTargetSite
    2020-10-07 16:03:14 : Cmd-Sock-872 << [R0000][C:\ProgramData\Sophos\Update Manager\Update Manager\][\\SFS036\SophosUpdate][SCHULTZ\sophos][BwgZ9YIFXSwf9Fwz1BDvalFBPzwY8wZQ4BI=] Local path: C:\ProgramData\Sophos\Update Manager\Update Manager\ Remote path: \\SFS036\SophosUpdate Username: SCHULTZ\sophos Obfuscated password: BwgZ9YIFXSwf9Fwz1BDvalFBPzwY8wZQ4BI=
    
    2020-10-07 16:03:14 : Cmd-Sock-872 << 

    LG Uwe

  • Hallo Uwe,

    welche .xml Dateien sind in ...\Warehouse\catalogue\ vorhanden? Hilft wahrscheinlich nicht viel.

    Vom Anfang an: seit geraumer Zeit - übliche Frage (schwer zu beantworten) - ist damals möglicherweise etwas geändert worden? Der Zeitpunkt des letzten erfolgreichen Updates sollte im Dashboard zu sehen sein. Der erste Log-Auszug (beginnt mit 2020-10-07 13:00:06, das Log begann um 00:04:19) enthält die Meldungen nach dem Ausleeren des Warehouse?

    Da es ohnehin im Moment nicht funktioniert würde ich Folgendes machen: SUM Service stoppen. Aus %ProgramFiles(x86)%\Sophos\Update Manager\ die Dateien SUM_Status.xml, specialactions.xml und ihre .xml~ Backups löschen (oder sonstwohin verschieben). \Working\ und \Warehouse\ leeren. Dann das SUM Service starten, Update Manager Status beobachten bis Erfolg oder Fehler, im Fehlerfall SUMTrace Log sicherstellen. .

    Christian

  • Hallo Christian,

    leider auch ohne Erfolg. Wie du schon sagst... Ich kann nicht genau sagen, was damals beziehungsweise seither geändert wurde. Ich gehe dahingehend aber nochmal auf die Suche. 

    SUM Trace

    -----
    Sophos Update Manager v1.7.1.19 Copyright 2009-2018 Sophos Limited. All rights reserved.
    
    Sophos Update Manager has started up.
    
    2020-10-12 13:30:25 : EventLog: 1610616833 4 Inserts:> 
    2020-10-12 13:30:25 : Cmd-Terminal << 
    2020-10-12 13:30:25 : Cmd-Terminal >> ParseConfigFile system.xml reserved
    2020-10-12 13:30:25 : Cmd-Terminal << [R0000] Parsed Config File 'system.xml': 13 objects created.
    
    2020-10-12 13:30:25 : Cmd-Terminal << 
    2020-10-12 13:30:25 : Cmd-Terminal >> ParseConfigFile config.xml default
    2020-10-12 13:30:25 : Cmd-Terminal << [R0000] Parsed Config File 'config.xml': 31 objects created.
    
    2020-10-12 13:30:25 : Cmd-Terminal << 
    2020-10-12 13:30:25 : Cmd-Terminal >> ParseConfigFile specialactions.xml specialactions
    2020-10-12 13:30:25 : Cmd-Terminal << [R4000] Config file 'specialactions.xml' not found.
    
    2020-10-12 13:30:25 : Cmd-Terminal << 
    2020-10-12 13:30:25 : Cmd-Terminal >> Execute ApplyOverrideFile
    2020-10-12 13:30:25 : Cmd-Terminal << [R4000] Could not find object named ApplyOverrideFile
    
    2020-10-12 13:30:25 : Cmd-Terminal << 
    2020-10-12 13:30:25 : Cmd-Terminal >> Restart
    2020-10-12 13:30:25 : UpdateLogViewerDictionaryOperation - Cancel called, but will do nothing.
    2020-10-12 13:30:25 : WarehouseStatusOperation - Cancel called, but will do nothing.
    2020-10-12 13:30:25 : Cmd-ALL << [W403F][Input XML state invalid] Warning: Exception caught while loading the system state.  Details: Input XML state invalid
    2020-10-12 13:30:25 : SUM_Status.xml not found.  SUM will start with no initial object status.
    2020-10-12 13:30:25 : Cmd-Terminal << [R0000] Restart complete.
    
    2020-10-12 13:30:25 : Cmd-Terminal << 
    2020-10-12 13:30:25 : Cmd-Terminal >> StartListeners
    2020-10-12 13:30:25 : Cmd-Terminal << [R0000] Started 1 SocketListener.
    
    2020-10-12 13:30:25 : Cmd-Terminal << 
    2020-10-12 13:30:25 : Cmd-Terminal >> Execute WeeklyReportDispatcher
    2020-10-12 13:30:25 : Cmd-Terminal << [R4000] Could not find object named WeeklyReportDispatcher
    
    2020-10-12 13:30:25 : Cmd-Terminal << 
    2020-10-12 13:30:25 : Cmd-Terminal >> Execute __MAINTENANCE_DISPATCHER__
    2020-10-12 13:30:25 : Cmd-Terminal << [R0000] Executing Object named __MAINTENANCE_DISPATCHER__...
    
    2020-10-12 13:30:25 : Dispatcher started...
    2020-10-12 13:30:25 : Schedule '__MAINTENANCE_SCHEDULE__' entered new TimeBlock, trigger offset = 490 minutes.
    2020-10-12 13:30:25 : Mon Oct 12 13:30:25 2020 - No action
    2020-10-12 13:30:25 : Cmd-Terminal << 
    2020-10-12 13:30:25 : Cmd-Terminal >> ForceDispatcher __MAINTENANCE_DISPATCHER__
    2020-10-12 13:30:25 : Cmd-ALL << [I101D][__MAINTENANCE_DISPATCHER__-2020-10-12T11-30-25-1][1] Events of dispatcher with ID '__MAINTENANCE_DISPATCHER__-2020-10-12T11-30-25-1' triggered by user. It will run 1 events.
    2020-10-12 13:30:25 : Cmd-Terminal << [R0000] Forced Dispatcher named __MAINTENANCE_DISPATCHER__...
    
    2020-10-12 13:30:25 : Cmd-Terminal << 
    2020-10-12 13:30:25 : Cmd-Terminal >> StartDispatchers
    2020-10-12 13:30:25 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-12 13:30:25 : Cmd-ALL << [I1021][__MAINTENANCE_ACTION__][__MAINTENANCE_DISPATCHER__-2020-10-12T11-30-25-1] Action '__MAINTENANCE_ACTION__' with caller '__MAINTENANCE_DISPATCHER__-2020-10-12T11-30-25-1' started...
    2020-10-12 13:30:25 : Dispatcher started...
    2020-10-12 13:30:25 : Schedule 'SchedulePrograms' entered new TimeBlock, trigger offset = 11 minutes.
    2020-10-12 13:30:25 : Mon Oct 12 13:30:25 2020 - No action
    2020-10-12 13:30:25 : Dispatcher started...
    2020-10-12 13:30:25 : Schedule 'ScheduleSupplements' entered new TimeBlock, trigger offset = 9 minutes.
    2020-10-12 13:30:25 : Mon Oct 12 13:30:25 2020 - No action
    2020-10-12 13:30:25 : Cmd-Terminal << [R0000] Started 3 dispatchers.
    
    2020-10-12 13:30:25 : Cmd-Terminal << 
    2020-10-12 13:30:25 : <Info> PurgeDecodeFolders determined folder in use: C:\ProgramData\Sophos\Update Manager\Working\Decoded-SDDM\A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1
    2020-10-12 13:30:25 : <Info> PurgeDecodeFolders determined folder in use: C:\ProgramData\Sophos\Update Manager\Working\Decoded-Sub0\F26F7EC0-1302-4DA7-8B6B-A5383051D41A
    2020-10-12 13:30:25 : <Info> PurgeDecodeFolders determined folder in use: C:\ProgramData\Sophos\Sophos Endpoint Management\5.2.1\Updates\Secure\SDFs\SophosMA\7D48A012-0C64-4F21-BA27-A9CEDF442749
    2020-10-12 13:30:25 : <Info> PurgeDecodeFolders determined folder in use: C:\ProgramData\Sophos\Sophos Endpoint Management\5.2.1\Updates\Secure\SDFs\SophosPA\2DE69C24-D975-47b2-8D2F-6BEA861A9C75
    2020-10-12 13:30:25 : <Info> Working path appears to be: C:\ProgramData\Sophos\Update Manager\Working\
    2020-10-12 13:30:25 : <Info> PurgeFolder execution skipped. Up time: 0 sec. Latency period: 36000 sec.
    2020-10-12 13:30:25 : Cmd-ALL << [I0019] Successfully carried out maintenance operation.
    2020-10-12 13:30:25 : Cmd-ALL << [I0009][__MAINTENANCE_ACTION__][__MAINTENANCE_DISPATCHER__-2020-10-12T11-30-25-1] Action '__MAINTENANCE_ACTION__' with caller '__MAINTENANCE_DISPATCHER__-2020-10-12T11-30-25-1' succeeded!
    2020-10-12 13:30:25 : Cmd-ALL << [S000A][__MAINTENANCE_DISPATCHER__-2020-10-12T11-30-25-1] Event with dispatcher ID '__MAINTENANCE_DISPATCHER__-2020-10-12T11-30-25-1' completed successfully.
    2020-10-12 13:30:25 : Cmd-ALL << [I1020][__MAINTENANCE_DISPATCHER__-2020-10-12T11-30-25-1] All events with dispatcher ID '__MAINTENANCE_DISPATCHER__-2020-10-12T11-30-25-1' complete.
    2020-10-12 13:30:31 : SocksSocketAcceptor called Accept.  Parameters: socket = 788 sockaddr = 0x0208F694 addr_length = 0x0208F690 Return code: 368
    2020-10-12 13:30:31 : Connection accepted from host 127.0.0.1
    2020-10-12 13:30:31 : The socket 872 was created.
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> Reset ActionDecodeEverything-Sub0
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R0000] Reset complete.
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> Reset ActionGatherCurrencyData-Sub0
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R0000] Reset complete.
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> Reset ActionGenerateCid-Sub0
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R0000] Reset complete.
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> Reset ActionDeployCids-Sub0-0
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R0000] Reset complete.
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> Reset ActionDecodeEverything-Sub1
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R4000] Could not find object named ActionDecodeEverything-Sub1
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> Reset ActionGatherCurrencyData-Sub1
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R0000] Reset complete.
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> Reset ActionGenerateCid-Sub1
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R4000] Could not find object named ActionGenerateCid-Sub1
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> Reset ActionDeploySDF-Sub1-0
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R0000] Reset complete.
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> Reset ActionDecodeEverything-Sub2
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R4000] Could not find object named ActionDecodeEverything-Sub2
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> Reset ActionGatherCurrencyData-Sub2
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R0000] Reset complete.
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> Reset ActionGenerateCid-Sub2
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R4000] Could not find object named ActionGenerateCid-Sub2
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> Reset ActionDeploySDF-Sub2-0
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R0000] Reset complete.
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> Reset ActionDecodeEverything-Sub3
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R4000] Could not find object named ActionDecodeEverything-Sub3
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> Reset ActionGatherCurrencyData-Sub3
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R4000] Could not find object named ActionGatherCurrencyData-Sub3
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> Reset ActionGenerateCid-Sub3
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R4000] Could not find object named ActionGenerateCid-Sub3
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> ForceDispatcher DispatcherPrograms
    2020-10-12 13:30:31 : Cmd-ALL << [I101D][DispatcherPrograms-2020-10-12T11-30-31-1][2] Events of dispatcher with ID 'DispatcherPrograms-2020-10-12T11-30-31-1' triggered by user. It will run 2 events.
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R0000] Forced Dispatcher named DispatcherPrograms...
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> DumpConfigXML default
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R0000][<?xml version="1.0" encoding="utf-8" ?><Config><Action><ID>ActionDecodeEverything-SDDM</ID><Operation>Decode</Operation><Payload>Payload-SDDM</Payload><BaseDecodePath>./Decoded-SDDM</BaseDecodePath></Action><Action><ID>ActionDecodeEverything-Sub0</ID><Operation>Decode</Operation><Payload>Payload-Sub0</Payload><BaseDecodePath>./Decoded-Sub0</BaseDecodePath></Action><Action><ID>ActionDeployCids-Sub0-0</ID><Operation>CIDDeploy</Operation><Library>CIDGen.dll</Library><Dependency>ActionGenerateCid-Sub0</Dependency><CIDGenAction>ActionGenerateCid-Sub0</CIDGenAction><NewCidDir>C:\ProgramData\Sophos\Update Manager\Update Manager\CIDs\S002</NewCidDir><Username></Username><Password obfuscated="true"></Password><Security>Sizes</Security><MakeBootable></MakeBootable></Action><Action><ID>ActionDeploySDF-Sub1-0</ID><Operation>Decode</Operation><Payload>Payload-Sub1</Payload><BaseDecodePath>C:\ProgramData\Sophos\Sophos Endpoint Management\5.2.1\Updates\Secure\SDFs\SophosMA</BaseDecodePath><Username></Username><Password obfuscated="true"></Password><TreatAsSDF></TreatAsSDF></Action><Action><ID>ActionDeploySDF-Sub2-0</ID><Operation>Decode</Operation><Payload>Payload-Sub2</Payload><BaseDecodePath>C:\ProgramData\Sophos\Sophos Endpoint Management\5.2.1\Updates\Secure\SDFs\SophosPA</BaseDecodePath><Username></Username><Password obfuscated="true"></Password><TreatAsSDF></TreatAsSDF></Action><Action><ID>ActionGatherCurrencyData-SDDM</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-SDDM</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub0</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub0</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub1</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub1</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub2</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub2</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGenerateCid-Sub0</ID><Operation>CIDGenerate</Operation><Library>CIDGen.dll</Library><Dependency>ActionDecodeEverything-Sub0</Dependency><DecodeAction>ActionDecodeEverything-Sub0</DecodeAction><Payload>Payload-Sub0</Payload></Action><Action><ID>ActionSelfUpdate-SDDM</ID><Operation>SelfUpdate</Operation><Dependency>ActionDecodeEverything-SDDM</Dependency><DecodeAction>ActionDecodeEverything-SDDM</DecodeAction><Payload>Payload-SDDM</Payload></Action><Action><ID>ActionSyncPrograms</ID><Operation>Synchronise</Operation><Subscription>SubscriptionGlobal</Subscription></Action><Action><ID>ActionSyncSupplements</ID><Operation>Synchronise</Operation><Subscription>SubscriptionGlobal</Subscription><SupplementsOnly></SupplementsOnly></Action><Action><ID>ActionUpdateLogViewerDictionaries</ID><CorrelationId>0</CorrelationId><Operation>UpdateLogViewerDictionary</Operation><Uri>SOPHOS</Uri><TopLevelCatalogue>sdds.local</TopLevelCatalogue><User>9V11J5WLOF</User><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password></Action><Action><ID>ActionUpdateMetadata</ID><CorrelationId>0</CorrelationId><Operation>WarehouseStatus</Operation><Uri>SOPHOS</Uri><TopLevelCatalogue>sdds.local</TopLevelCatalogue><User>9V11J5WLOF</User><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password></Action><Dispatcher><ID>DispatcherPrograms</ID><Type>Programs</Type><Schedule>SchedulePrograms</Schedule><Event>EventUpdateMetadata</Event><Event>EventPrograms</Event></Dispatcher><Dispatcher><ID>DispatcherSupplements</ID><Type>Supplements</Type><Schedule>ScheduleSupplements</Schedule><Event>EventSupplements</Event></Dispatcher><Event><ID>EventPrograms</ID><Action>ActionUpdateLogViewerDictionaries</Action><Action>ActionSyncPrograms</Action><Action>ActionGatherCurrencyData-Sub0</Action><Action>ActionDecodeEverything-Sub0</Action><Action>ActionGenerateCid-Sub0</Action><Action>ActionDeployCids-Sub0-0</Action><Action>ActionGatherCurrencyData-Sub1</Action><Action>ActionDeploySDF-Sub1-0</Action><Action>ActionGatherCurrencyData-Sub2</Action><Action>ActionDeploySDF-Sub2-0</Action><Action>ActionGatherCurrencyData-SDDM</Action><Action>ActionDecodeEverything-SDDM</Action><Action>ActionSelfUpdate-SDDM</Action></Event><Event><ID>EventSupplements</ID><Action>ActionSyncSupplements</Action><Action>ActionGatherCurrencyData-Sub0</Action><Action>ActionDecodeEverything-Sub0</Action><Action>ActionGenerateCid-Sub0</Action><Action>ActionDeployCids-Sub0-0</Action><Action>ActionGatherCurrencyData-Sub1</Action><Action>ActionDeploySDF-Sub1-0</Action><Action>ActionGatherCurrencyData-Sub2</Action><Action>ActionDeploySDF-Sub2-0</Action><Action>ActionGatherCurrencyData-SDDM</Action><Action>ActionDecodeEverything-SDDM</Action></Event><Event><ID>EventUpdateMetadata</ID><Action>ActionUpdateMetadata</Action></Event><LogSettings><ID>LangIndLog</ID><MaxAge>20</MaxAge><MaxSize>500</MaxSize></LogSettings><Payload><ID>Payload-SDDM</ID><Warehouse>sdds.local</Warehouse><RigidName>A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1</RigidName><Version>RECOMMENDED</Version><BaseVersion>1</BaseVersion></Payload><Payload><ID>Payload-Sub0</ID><Warehouse>sdds.local</Warehouse><RigidName>F26F7EC0-1302-4DA7-8B6B-A5383051D41A</RigidName><Version>RECOMMENDED</Version><BaseVersion>10</BaseVersion></Payload><Payload><ID>Payload-Sub1</ID><Warehouse>sdds.local</Warehouse><RigidName>7D48A012-0C64-4F21-BA27-A9CEDF442749</RigidName><Version>0.0.0</Version><BaseVersion></BaseVersion></Payload><Payload><ID>Payload-Sub2</ID><Warehouse>sdds.local</Warehouse><RigidName>2DE69C24-D975-47b2-8D2F-6BEA861A9C75</RigidName><Version>RECOMMENDED</Version><BaseVersion>3</BaseVersion></Payload><Schedule><ID>SchedulePrograms</ID><TimeBlock>TimeBlock-Programs-0</TimeBlock></Schedule><Schedule><ID>ScheduleSupplements</ID><TimeBlock>TimeBlock-Supplements-0</TimeBlock></Schedule><Subscription><ID>SubscriptionGlobal</ID><UpdateSource>UpdateSource0</UpdateSource><Payload>Payload-Sub0</Payload><Payload>Payload-Sub1</Payload><Payload>Payload-Sub2</Payload><Payload>Payload-SDDM</Payload></Subscription><TimeBlock><ID>TimeBlock-Programs-0</ID><StartTime>0:00</StartTime><Duration>24:00</Duration><Interval>1:00</Interval></TimeBlock><TimeBlock><ID>TimeBlock-Supplements-0</ID><StartTime>0:00</StartTime><Duration>24:00</Duration><Interval>0:10</Interval></TimeBlock><UpdateSource><ID>UpdateSource0</ID><Path>SOPHOS</Path><UserName>9V11J5WLOF</UserName><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password><Ordinal>0</Ordinal></UpdateSource></Config>] Dumped 31 objects.
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> DumpDefaultTargetSite
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R0000][C:\ProgramData\Sophos\Update Manager\Update Manager\][\\SFS036\SophosUpdate][SCHULTZ\sophos][BwjmW7nf11REFVDDPHh/3tr+DLwjtmkSLiM=] Local path: C:\ProgramData\Sophos\Update Manager\Update Manager\ Remote path: \\SFS036\SophosUpdate Username: SCHULTZ\sophos Obfuscated password: BwjmW7nf11REFVDDPHh/3tr+DLwjtmkSLiM=
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> DumpLogHistory
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R0000] Dumping the log history...
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << [I1001]
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << [W403F][Input XML state invalid]
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << [I101D][__MAINTENANCE_DISPATCHER__-2020-10-12T11-30-25-1][1]
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << [I1025][0]
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << [I1021][__MAINTENANCE_ACTION__][__MAINTENANCE_DISPATCHER__-2020-10-12T11-30-25-1]
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << [I0019]
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << [I0009][__MAINTENANCE_ACTION__][__MAINTENANCE_DISPATCHER__-2020-10-12T11-30-25-1]
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << [S000A][__MAINTENANCE_DISPATCHER__-2020-10-12T11-30-25-1]
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << [I1020][__MAINTENANCE_DISPATCHER__-2020-10-12T11-30-25-1]
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << [I101D][DispatcherPrograms-2020-10-12T11-30-31-1][2]
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-12 13:30:31 : Cmd-ALL << [I1021][ActionUpdateMetadata][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionUpdateMetadata' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' started...
    2020-10-12 13:30:31 : Cmd-Sock-872 >> DumpConfigXML default
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R0000][<?xml version="1.0" encoding="utf-8" ?><Config><Action><ID>ActionDecodeEverything-SDDM</ID><Operation>Decode</Operation><Payload>Payload-SDDM</Payload><BaseDecodePath>./Decoded-SDDM</BaseDecodePath></Action><Action><ID>ActionDecodeEverything-Sub0</ID><Operation>Decode</Operation><Payload>Payload-Sub0</Payload><BaseDecodePath>./Decoded-Sub0</BaseDecodePath></Action><Action><ID>ActionDeployCids-Sub0-0</ID><Operation>CIDDeploy</Operation><Library>CIDGen.dll</Library><Dependency>ActionGenerateCid-Sub0</Dependency><CIDGenAction>ActionGenerateCid-Sub0</CIDGenAction><NewCidDir>C:\ProgramData\Sophos\Update Manager\Update Manager\CIDs\S002</NewCidDir><Username></Username><Password obfuscated="true"></Password><Security>Sizes</Security><MakeBootable></MakeBootable></Action><Action><ID>ActionDeploySDF-Sub1-0</ID><Operation>Decode</Operation><Payload>Payload-Sub1</Payload><BaseDecodePath>C:\ProgramData\Sophos\Sophos Endpoint Management\5.2.1\Updates\Secure\SDFs\SophosMA</BaseDecodePath><Username></Username><Password obfuscated="true"></Password><TreatAsSDF></TreatAsSDF></Action><Action><ID>ActionDeploySDF-Sub2-0</ID><Operation>Decode</Operation><Payload>Payload-Sub2</Payload><BaseDecodePath>C:\ProgramData\Sophos\Sophos Endpoint Management\5.2.1\Updates\Secure\SDFs\SophosPA</BaseDecodePath><Username></Username><Password obfuscated="true"></Password><TreatAsSDF></TreatAsSDF></Action><Action><ID>ActionGatherCurrencyData-SDDM</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-SDDM</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub0</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub0</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub1</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub1</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub2</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub2</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGenerateCid-Sub0</ID><Operation>CIDGenerate</Operation><Library>CIDGen.dll</Library><Dependency>ActionDecodeEverything-Sub0</Dependency><DecodeAction>ActionDecodeEverything-Sub0</DecodeAction><Payload>Payload-Sub0</Payload></Action><Action><ID>ActionSelfUpdate-SDDM</ID><Operation>SelfUpdate</Operation><Dependency>ActionDecodeEverything-SDDM</Dependency><DecodeAction>ActionDecodeEverything-SDDM</DecodeAction><Payload>Payload-SDDM</Payload></Action><Action><ID>ActionSyncPrograms</ID><Operation>Synchronise</Operation><Subscription>SubscriptionGlobal</Subscription></Action><Action><ID>ActionSyncSupplements</ID><Operation>Synchronise</Operation><Subscription>SubscriptionGlobal</Subscription><SupplementsOnly></SupplementsOnly></Action><Action><ID>ActionUpdateLogViewerDictionaries</ID><CorrelationId>0</CorrelationId><Operation>UpdateLogViewerDictionary</Operation><Uri>SOPHOS</Uri><TopLevelCatalogue>sdds.local</TopLevelCatalogue><User>9V11J5WLOF</User><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password></Action><Action><ID>ActionUpdateMetadata</ID><CorrelationId>0</CorrelationId><Operation>WarehouseStatus</Operation><Uri>SOPHOS</Uri><TopLevelCatalogue>sdds.local</TopLevelCatalogue><User>9V11J5WLOF</User><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password></Action><Dispatcher><ID>DispatcherPrograms</ID><Type>Programs</Type><Schedule>SchedulePrograms</Schedule><Event>EventUpdateMetadata</Event><Event>EventPrograms</Event></Dispatcher><Dispatcher><ID>DispatcherSupplements</ID><Type>Supplements</Type><Schedule>ScheduleSupplements</Schedule><Event>EventSupplements</Event></Dispatcher><Event><ID>EventPrograms</ID><Action>ActionUpdateLogViewerDictionaries</Action><Action>ActionSyncPrograms</Action><Action>ActionGatherCurrencyData-Sub0</Action><Action>ActionDecodeEverything-Sub0</Action><Action>ActionGenerateCid-Sub0</Action><Action>ActionDeployCids-Sub0-0</Action><Action>ActionGatherCurrencyData-Sub1</Action><Action>ActionDeploySDF-Sub1-0</Action><Action>ActionGatherCurrencyData-Sub2</Action><Action>ActionDeploySDF-Sub2-0</Action><Action>ActionGatherCurrencyData-SDDM</Action><Action>ActionDecodeEverything-SDDM</Action><Action>ActionSelfUpdate-SDDM</Action></Event><Event><ID>EventSupplements</ID><Action>ActionSyncSupplements</Action><Action>ActionGatherCurrencyData-Sub0</Action><Action>ActionDecodeEverything-Sub0</Action><Action>ActionGenerateCid-Sub0</Action><Action>ActionDeployCids-Sub0-0</Action><Action>ActionGatherCurrencyData-Sub1</Action><Action>ActionDeploySDF-Sub1-0</Action><Action>ActionGatherCurrencyData-Sub2</Action><Action>ActionDeploySDF-Sub2-0</Action><Action>ActionGatherCurrencyData-SDDM</Action><Action>ActionDecodeEverything-SDDM</Action></Event><Event><ID>EventUpdateMetadata</ID><Action>ActionUpdateMetadata</Action></Event><LogSettings><ID>LangIndLog</ID><MaxAge>20</MaxAge><MaxSize>500</MaxSize></LogSettings><Payload><ID>Payload-SDDM</ID><Warehouse>sdds.local</Warehouse><RigidName>A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1</RigidName><Version>RECOMMENDED</Version><BaseVersion>1</BaseVersion></Payload><Payload><ID>Payload-Sub0</ID><Warehouse>sdds.local</Warehouse><RigidName>F26F7EC0-1302-4DA7-8B6B-A5383051D41A</RigidName><Version>RECOMMENDED</Version><BaseVersion>10</BaseVersion></Payload><Payload><ID>Payload-Sub1</ID><Warehouse>sdds.local</Warehouse><RigidName>7D48A012-0C64-4F21-BA27-A9CEDF442749</RigidName><Version>0.0.0</Version><BaseVersion></BaseVersion></Payload><Payload><ID>Payload-Sub2</ID><Warehouse>sdds.local</Warehouse><RigidName>2DE69C24-D975-47b2-8D2F-6BEA861A9C75</RigidName><Version>RECOMMENDED</Version><BaseVersion>3</BaseVersion></Payload><Schedule><ID>SchedulePrograms</ID><TimeBlock>TimeBlock-Programs-0</TimeBlock></Schedule><Schedule><ID>ScheduleSupplements</ID><TimeBlock>TimeBlock-Supplements-0</TimeBlock></Schedule><Subscription><ID>SubscriptionGlobal</ID><UpdateSource>UpdateSource0</UpdateSource><Payload>Payload-Sub0</Payload><Payload>Payload-Sub1</Payload><Payload>Payload-Sub2</Payload><Payload>Payload-SDDM</Payload></Subscription><TimeBlock><ID>TimeBlock-Programs-0</ID><StartTime>0:00</StartTime><Duration>24:00</Duration><Interval>1:00</Interval></TimeBlock><TimeBlock><ID>TimeBlock-Supplements-0</ID><StartTime>0:00</StartTime><Duration>24:00</Duration><Interval>0:10</Interval></TimeBlock><UpdateSource><ID>UpdateSource0</ID><Path>SOPHOS</Path><UserName>9V11J5WLOF</UserName><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password><Ordinal>0</Ordinal></UpdateSource></Config>] Dumped 31 objects.
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:31 : Cmd-Sock-872 >> DumpDefaultTargetSite
    2020-10-12 13:30:31 : Cmd-Sock-872 << [R0000][C:\ProgramData\Sophos\Update Manager\Update Manager\][\\SFS036\SophosUpdate][SCHULTZ\sophos][BwjmW7nf11REFVDDPHh/3tr+DLwjtmkSLiM=] Local path: C:\ProgramData\Sophos\Update Manager\Update Manager\ Remote path: \\SFS036\SophosUpdate Username: SCHULTZ\sophos Obfuscated password: BwjmW7nf11REFVDDPHh/3tr+DLwjtmkSLiM=
    
    2020-10-12 13:30:31 : Cmd-Sock-872 << 
    2020-10-12 13:30:32 : CheckCustomerFileTimestamps: Starting timestamp check for remote customer file
    2020-10-12 13:30:32 : <Info> WarehouseListData: Failure loading customer file content. Attempting to read backed up customer file...
    2020-10-12 13:30:32 : CheckCustomerFileTimestamps: Local customer file cannot be retrieved, no need to check timestamps
    2020-10-12 13:30:35 : <Info> WarehouseStatusOperation was successful.
    2020-10-12 13:30:35 : Cmd-ALL << [I000F][0][<signatures><contents>9a7d27d57db4c8a03d424a1690fbe07a:785123619bbb409f4ff5abdc0aa8bb46</contents><dictionary>4d7878b309f399b1f78e6f2869790439</dictionary><published_time>2020-07-22T12:26:49</published_time></signatures>][Endpoint Protection Advanced][] Successfully checked warehouse status.
    2020-10-12 13:30:35 : Cmd-ALL << [I0009][ActionUpdateMetadata][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionUpdateMetadata' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' succeeded!
    2020-10-12 13:30:35 : Cmd-ALL << [S0012][DispatcherPrograms-2020-10-12T11-30-31-1] Event with dispatcher ID 'DispatcherPrograms-2020-10-12T11-30-31-1' completed successfully.
    2020-10-12 13:30:35 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-12 13:30:35 : Cmd-ALL << [I1021][ActionUpdateLogViewerDictionaries][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionUpdateLogViewerDictionaries' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' started...
    2020-10-12 13:30:35 : CheckCustomerFileTimestamps: Starting timestamp check for remote customer file
    2020-10-12 13:30:35 : <Info> WarehouseListData: Failure loading customer file content. Attempting to read backed up customer file...
    2020-10-12 13:30:35 : CheckCustomerFileTimestamps: Local customer file cannot be retrieved, no need to check timestamps
    2020-10-12 13:30:36 : Cmd-Sock-872 >> DeleteObject WHStatusAction-0
    2020-10-12 13:30:36 : Cmd-Sock-872 << [R4000] Could not find object named WHStatusAction-0
    
    2020-10-12 13:30:36 : Cmd-Sock-872 << 
    2020-10-12 13:30:36 : Cmd-Sock-872 >> DeleteObject WHStatusEvent-0
    2020-10-12 13:30:36 : Cmd-Sock-872 << [R4000] Could not find object named WHStatusEvent-0
    
    2020-10-12 13:30:36 : Cmd-Sock-872 << 
    2020-10-12 13:30:36 : Cmd-Sock-872 >> SaveConfig specialactions.xml specialactions
    2020-10-12 13:30:36 : Cmd-Sock-872 << [R0000] Written 0 objects to file ./specialactions.xml
    
    2020-10-12 13:30:36 : Cmd-Sock-872 << 
    2020-10-12 13:30:36 : Cmd-Sock-872 >> DumpConfigXML default
    2020-10-12 13:30:36 : Cmd-Sock-872 << [R0000][<?xml version="1.0" encoding="utf-8" ?><Config><Action><ID>ActionDecodeEverything-SDDM</ID><Operation>Decode</Operation><Payload>Payload-SDDM</Payload><BaseDecodePath>./Decoded-SDDM</BaseDecodePath></Action><Action><ID>ActionDecodeEverything-Sub0</ID><Operation>Decode</Operation><Payload>Payload-Sub0</Payload><BaseDecodePath>./Decoded-Sub0</BaseDecodePath></Action><Action><ID>ActionDeployCids-Sub0-0</ID><Operation>CIDDeploy</Operation><Library>CIDGen.dll</Library><Dependency>ActionGenerateCid-Sub0</Dependency><CIDGenAction>ActionGenerateCid-Sub0</CIDGenAction><NewCidDir>C:\ProgramData\Sophos\Update Manager\Update Manager\CIDs\S002</NewCidDir><Username></Username><Password obfuscated="true"></Password><Security>Sizes</Security><MakeBootable></MakeBootable></Action><Action><ID>ActionDeploySDF-Sub1-0</ID><Operation>Decode</Operation><Payload>Payload-Sub1</Payload><BaseDecodePath>C:\ProgramData\Sophos\Sophos Endpoint Management\5.2.1\Updates\Secure\SDFs\SophosMA</BaseDecodePath><Username></Username><Password obfuscated="true"></Password><TreatAsSDF></TreatAsSDF></Action><Action><ID>ActionDeploySDF-Sub2-0</ID><Operation>Decode</Operation><Payload>Payload-Sub2</Payload><BaseDecodePath>C:\ProgramData\Sophos\Sophos Endpoint Management\5.2.1\Updates\Secure\SDFs\SophosPA</BaseDecodePath><Username></Username><Password obfuscated="true"></Password><TreatAsSDF></TreatAsSDF></Action><Action><ID>ActionGatherCurrencyData-SDDM</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-SDDM</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub0</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub0</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub1</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub1</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub2</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub2</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGenerateCid-Sub0</ID><Operation>CIDGenerate</Operation><Library>CIDGen.dll</Library><Dependency>ActionDecodeEverything-Sub0</Dependency><DecodeAction>ActionDecodeEverything-Sub0</DecodeAction><Payload>Payload-Sub0</Payload></Action><Action><ID>ActionSelfUpdate-SDDM</ID><Operation>SelfUpdate</Operation><Dependency>ActionDecodeEverything-SDDM</Dependency><DecodeAction>ActionDecodeEverything-SDDM</DecodeAction><Payload>Payload-SDDM</Payload></Action><Action><ID>ActionSyncPrograms</ID><Operation>Synchronise</Operation><Subscription>SubscriptionGlobal</Subscription></Action><Action><ID>ActionSyncSupplements</ID><Operation>Synchronise</Operation><Subscription>SubscriptionGlobal</Subscription><SupplementsOnly></SupplementsOnly></Action><Action><ID>ActionUpdateLogViewerDictionaries</ID><CorrelationId>0</CorrelationId><Operation>UpdateLogViewerDictionary</Operation><Uri>SOPHOS</Uri><TopLevelCatalogue>sdds.local</TopLevelCatalogue><User>9V11J5WLOF</User><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password></Action><Action><ID>ActionUpdateMetadata</ID><CorrelationId>0</CorrelationId><Operation>WarehouseStatus</Operation><Uri>SOPHOS</Uri><TopLevelCatalogue>sdds.local</TopLevelCatalogue><User>9V11J5WLOF</User><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password></Action><Dispatcher><ID>DispatcherPrograms</ID><Type>Programs</Type><Schedule>SchedulePrograms</Schedule><Event>EventUpdateMetadata</Event><Event>EventPrograms</Event></Dispatcher><Dispatcher><ID>DispatcherSupplements</ID><Type>Supplements</Type><Schedule>ScheduleSupplements</Schedule><Event>EventSupplements</Event></Dispatcher><Event><ID>EventPrograms</ID><Action>ActionUpdateLogViewerDictionaries</Action><Action>ActionSyncPrograms</Action><Action>ActionGatherCurrencyData-Sub0</Action><Action>ActionDecodeEverything-Sub0</Action><Action>ActionGenerateCid-Sub0</Action><Action>ActionDeployCids-Sub0-0</Action><Action>ActionGatherCurrencyData-Sub1</Action><Action>ActionDeploySDF-Sub1-0</Action><Action>ActionGatherCurrencyData-Sub2</Action><Action>ActionDeploySDF-Sub2-0</Action><Action>ActionGatherCurrencyData-SDDM</Action><Action>ActionDecodeEverything-SDDM</Action><Action>ActionSelfUpdate-SDDM</Action></Event><Event><ID>EventSupplements</ID><Action>ActionSyncSupplements</Action><Action>ActionGatherCurrencyData-Sub0</Action><Action>ActionDecodeEverything-Sub0</Action><Action>ActionGenerateCid-Sub0</Action><Action>ActionDeployCids-Sub0-0</Action><Action>ActionGatherCurrencyData-Sub1</Action><Action>ActionDeploySDF-Sub1-0</Action><Action>ActionGatherCurrencyData-Sub2</Action><Action>ActionDeploySDF-Sub2-0</Action><Action>ActionGatherCurrencyData-SDDM</Action><Action>ActionDecodeEverything-SDDM</Action></Event><Event><ID>EventUpdateMetadata</ID><Action>ActionUpdateMetadata</Action></Event><LogSettings><ID>LangIndLog</ID><MaxAge>20</MaxAge><MaxSize>500</MaxSize></LogSettings><Payload><ID>Payload-SDDM</ID><Warehouse>sdds.local</Warehouse><RigidName>A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1</RigidName><Version>RECOMMENDED</Version><BaseVersion>1</BaseVersion></Payload><Payload><ID>Payload-Sub0</ID><Warehouse>sdds.local</Warehouse><RigidName>F26F7EC0-1302-4DA7-8B6B-A5383051D41A</RigidName><Version>RECOMMENDED</Version><BaseVersion>10</BaseVersion></Payload><Payload><ID>Payload-Sub1</ID><Warehouse>sdds.local</Warehouse><RigidName>7D48A012-0C64-4F21-BA27-A9CEDF442749</RigidName><Version>0.0.0</Version><BaseVersion></BaseVersion></Payload><Payload><ID>Payload-Sub2</ID><Warehouse>sdds.local</Warehouse><RigidName>2DE69C24-D975-47b2-8D2F-6BEA861A9C75</RigidName><Version>RECOMMENDED</Version><BaseVersion>3</BaseVersion></Payload><Schedule><ID>SchedulePrograms</ID><TimeBlock>TimeBlock-Programs-0</TimeBlock></Schedule><Schedule><ID>ScheduleSupplements</ID><TimeBlock>TimeBlock-Supplements-0</TimeBlock></Schedule><Subscription><ID>SubscriptionGlobal</ID><UpdateSource>UpdateSource0</UpdateSource><Payload>Payload-Sub0</Payload><Payload>Payload-Sub1</Payload><Payload>Payload-Sub2</Payload><Payload>Payload-SDDM</Payload></Subscription><TimeBlock><ID>TimeBlock-Programs-0</ID><StartTime>0:00</StartTime><Duration>24:00</Duration><Interval>1:00</Interval></TimeBlock><TimeBlock><ID>TimeBlock-Supplements-0</ID><StartTime>0:00</StartTime><Duration>24:00</Duration><Interval>0:10</Interval></TimeBlock><UpdateSource><ID>UpdateSource0</ID><Path>SOPHOS</Path><UserName>9V11J5WLOF</UserName><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password><Ordinal>0</Ordinal></UpdateSource></Config>] Dumped 31 objects.
    
    2020-10-12 13:30:36 : Cmd-Sock-872 << 
    2020-10-12 13:30:36 : Cmd-ALL << [I001F][0] Successfully updated the log viewer dictionary.
    2020-10-12 13:30:36 : Cmd-ALL << [I0009][ActionUpdateLogViewerDictionaries][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionUpdateLogViewerDictionaries' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' succeeded!
    2020-10-12 13:30:36 : Cmd-Sock-872 >> DumpDefaultTargetSite
    2020-10-12 13:30:36 : Cmd-Sock-872 << [R0000][C:\ProgramData\Sophos\Update Manager\Update Manager\][\\SFS036\SophosUpdate][SCHULTZ\sophos][BwjmW7nf11REFVDDPHh/3tr+DLwjtmkSLiM=] Local path: C:\ProgramData\Sophos\Update Manager\Update Manager\ Remote path: \\SFS036\SophosUpdate Username: SCHULTZ\sophos Obfuscated password: BwjmW7nf11REFVDDPHh/3tr+DLwjtmkSLiM=
    
    2020-10-12 13:30:36 : Cmd-Sock-872 << 
    2020-10-12 13:30:36 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-12 13:30:36 : Cmd-ALL << [I1021][ActionSyncPrograms][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionSyncPrograms' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' started...
    2020-10-12 13:30:36 : <Info> License state is initialised to: 0
    2020-10-12 13:30:36 : <Info> Modifying file according to license state 0
    2020-10-12 13:30:36 : <Warning> Attempt to modify file system according to license state was unsuccessful<Info> Downloading and processing customer file data...
    2020-10-12 13:30:36 : <Info> Attempting to read local customer file: catalogue/sumcf.dat
    2020-10-12 13:30:36 : <Info> Downloading remote customer file.
    2020-10-12 13:30:36 : <Info> Successfully downloaded remote customer file content from SOPHOS
    2020-10-12 13:30:36 : <Info> Modifying file according to license state 0
    2020-10-12 13:30:36 : <Warning> Attempt to modify file system according to license state was unsuccessful
    2020-10-12 13:30:36 : <Info> Loading warehouses...
    2020-10-12 13:30:36 : <WARNING> Failed to retrieve timestamp from local warehouse sdds.def_retired.xml (error: Catalogue does not exist or its content is invalid: sdds.def_retired.xml)
    2020-10-12 13:30:36 : Creating package source with remote customer file redirect (SyncOperationWarehouseData)<WARNING> Failed to retrieve timestamp from local warehouse sdds.SUM2020-1.1.xml (error: Catalogue does not exist or its content is invalid: sdds.SUM2020-1.1.xml)
    2020-10-12 13:30:36 : Creating package source with remote customer file redirect (SyncOperationWarehouseData)<WARNING> Failed to retrieve timestamp from local warehouse sdds.epa_scfp_WIN2020-4.1.xml (error: Catalogue does not exist or its content is invalid: sdds.epa_scfp_WIN2020-4.1.xml)
    2020-10-12 13:30:37 : Creating package source with remote customer file redirect (SyncOperationWarehouseData)<WARNING> Failed to retrieve timestamp from local warehouse sdds.fw_linux_s_LIN2020-5.1.xml (error: Catalogue does not exist or its content is invalid: sdds.fw_linux_s_LIN2020-5.1.xml)
    2020-10-12 13:30:37 : Creating package source with remote customer file redirect (SyncOperationWarehouseData)<WARNING> Failed to retrieve timestamp from local warehouse sdds.MAC2020-4.1.xml (error: Catalogue does not exist or its content is invalid: sdds.MAC2020-4.1.xml)
    2020-10-12 13:30:37 : Creating package source with remote customer file redirect (SyncOperationWarehouseData)<Info> Adding packages to sync...
    2020-10-12 13:30:37 : <Info> Finding dependencies...
    2020-10-12 13:30:47 : Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)Creating package source with remote customer file redirect (SyncOperationWarehouseData)<Info> Syncing packages...
    2020-10-12 13:30:47 : Cmd-ALL << [I1012][fb3b115d1ef1e4d5ab86a526f7c735d6x000.dat] Synchronising...
    2020-10-12 13:30:47 : Cmd-ALL << [I1013][fb3b115d1ef1e4d5ab86a526f7c735d6x000.dat] Synchronised.
    2020-10-12 13:33:03 : Cmd-ALL << [I1013][60d2f6302bab13d668d983d6dbe35d76x000.dat] Synchronised.
    2020-10-12 13:33:03 : Cmd-ALL << [I1012][12eb9a9bd5bc82d24888db3596c5db83x000.dat] Synchronising...
    2020-10-12 13:33:03 : Cmd-ALL << [I1013][12eb9a9bd5bc82d24888db3596c5db83x000.dat] Synchronised.
    2020-10-12 13:33:03 : Cmd-ALL << [I1012][4e23b0b4a7ee032480d0e7d26bd84a06x000.dat] Synchronising...
    2020-10-12 13:33:03 : Cmd-ALL << [I1013][4e23b0b4a7ee032480d0e7d26bd84a06x000.dat] Synchronised.
    2020-10-12 13:33:12 : <WARNING> Sync failed to rename catalogue: catalogue/sdds.APPFEED_d1.xmlboost::filesystem::rename: Die Datei oder das Verzeichnis ist beschädigt und nicht lesbar: "\\?\C:\ProgramData\Sophos\Update Manager\Update Manager\Warehouse\catalogue\sdds.APPFEED_d1.xml", "\\?\C:\ProgramData\Sophos\Update Manager\Update Manager\Warehouse\catalogue\sdds.APPFEED_d1.xml.old"
    2020-10-12 13:33:12 : EventLog: 3758112827 1 Inserts:> "F26F7EC0-1302-4DA7-8B6B-A5383051D41A" "Not attempted." "RECOMMENDED" "SOPHOS" 
    2020-10-12 13:33:12 : Cmd-ALL << [E403B][F26F7EC0-1302-4DA7-8B6B-A5383051D41A][Not attempted.][RECOMMENDED][SOPHOS] Payload 'F26F7EC0-1302-4DA7-8B6B-A5383051D41A' could not be synchronised because the synchronise operation failed due to an earlier error.
    2020-10-12 13:33:12 : EventLog: 3758112827 1 Inserts:> "7D48A012-0C64-4F21-BA27-A9CEDF442749" "Not attempted." "0.0.0" "SOPHOS" 
    2020-10-12 13:33:12 : Cmd-ALL << [E403B][7D48A012-0C64-4F21-BA27-A9CEDF442749][Not attempted.][0.0.0][SOPHOS] Payload '7D48A012-0C64-4F21-BA27-A9CEDF442749' could not be synchronised because the synchronise operation failed due to an earlier error.
    2020-10-12 13:33:12 : EventLog: 3758112827 1 Inserts:> "2DE69C24-D975-47b2-8D2F-6BEA861A9C75" "Not attempted." "RECOMMENDED" "SOPHOS" 
    2020-10-12 13:33:12 : Cmd-ALL << [E403B][2DE69C24-D975-47b2-8D2F-6BEA861A9C75][Not attempted.][RECOMMENDED][SOPHOS] Payload '2DE69C24-D975-47b2-8D2F-6BEA861A9C75' could not be synchronised because the synchronise operation failed due to an earlier error.
    2020-10-12 13:33:12 : EventLog: 3758112827 1 Inserts:> "A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1" "Not attempted." "RECOMMENDED" "SOPHOS" 
    2020-10-12 13:33:12 : Cmd-ALL << [E403B][A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1][Not attempted.][RECOMMENDED][SOPHOS] Payload 'A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1' could not be synchronised because the synchronise operation failed due to an earlier error.
    2020-10-12 13:33:12 : Cmd-ALL << [E400D][ActionSyncPrograms][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionSyncPrograms' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' failed!
    2020-10-12 13:33:12 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-12 13:33:12 : Cmd-ALL << [I1021][ActionGatherCurrencyData-Sub0][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionGatherCurrencyData-Sub0' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' started...
    2020-10-12 13:33:12 : GatherCurrencyData: Considering payload Payload-Sub0...
    2020-10-12 13:33:12 : GatherCurrencyData: Sync marked as failed, sending the abort.
    2020-10-12 13:33:12 : Cmd-ALL << [E402D][DispatcherPrograms-2020-10-12T11-30-31-1][F26F7EC0-1302-4DA7-8B6B-A5383051D41A] Gather Currency Data operation invoked by dispatcherId 'DispatcherPrograms-2020-10-12T11-30-31-1' on product with rigid name 'F26F7EC0-1302-4DA7-8B6B-A5383051D41A' has been aborted because the data has not been synchronised correctly.
    2020-10-12 13:33:12 : Cmd-ALL << [I0009][ActionGatherCurrencyData-Sub0][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionGatherCurrencyData-Sub0' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' succeeded!
    2020-10-12 13:33:12 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-12 13:33:12 : Cmd-ALL << [I1021][ActionDecodeEverything-Sub0][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionDecodeEverything-Sub0' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' started...
    2020-10-12 13:33:12 : <Info> WarehouseListData: Failure loading customer file content. Attempting to read backed up customer file...
    2020-10-12 13:33:12 : EventLog: 3758112773 1 Inserts:> "WarehouseListData: Failed to read customer file content." 
    2020-10-12 13:33:12 : Cmd-ALL << [E4005][WarehouseListData: Failed to read customer file content.] Decode operation failed. Details: WarehouseListData: Failed to read customer file content.
    2020-10-12 13:33:12 : Cmd-ALL << [E400D][ActionDecodeEverything-Sub0][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionDecodeEverything-Sub0' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' failed!
    2020-10-12 13:33:12 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-12 13:33:12 : Cmd-ALL << [I1021][ActionGenerateCid-Sub0][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionGenerateCid-Sub0' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' started...
    2020-10-12 13:33:12 : Cmd-ALL << [I1017][ActionGenerateCid-Sub0][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionGenerateCid-Sub0' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' could not execute.
    2020-10-12 13:33:12 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-12 13:33:12 : Cmd-ALL << [I1021][ActionDeployCids-Sub0-0][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionDeployCids-Sub0-0' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' started...
    2020-10-12 13:33:12 : Cmd-ALL << [I1017][ActionDeployCids-Sub0-0][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionDeployCids-Sub0-0' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' could not execute.
    2020-10-12 13:33:12 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-12 13:33:12 : Cmd-ALL << [I1021][ActionGatherCurrencyData-Sub1][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionGatherCurrencyData-Sub1' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' started...
    2020-10-12 13:33:12 : GatherCurrencyData: Considering payload Payload-Sub1...
    2020-10-12 13:33:12 : GatherCurrencyData: Sync marked as failed, sending the abort.
    2020-10-12 13:33:12 : Cmd-ALL << [E402D][DispatcherPrograms-2020-10-12T11-30-31-1][7D48A012-0C64-4F21-BA27-A9CEDF442749] Gather Currency Data operation invoked by dispatcherId 'DispatcherPrograms-2020-10-12T11-30-31-1' on product with rigid name '7D48A012-0C64-4F21-BA27-A9CEDF442749' has been aborted because the data has not been synchronised correctly.
    2020-10-12 13:33:12 : Cmd-ALL << [I0009][ActionGatherCurrencyData-Sub1][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionGatherCurrencyData-Sub1' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' succeeded!
    2020-10-12 13:33:13 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-12 13:33:13 : Cmd-ALL << [I1021][ActionDeploySDF-Sub1-0][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionDeploySDF-Sub1-0' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' started...
    2020-10-12 13:33:13 : <Info> WarehouseListData: Failure loading customer file content. Attempting to read backed up customer file...
    2020-10-12 13:33:13 : EventLog: 3758112773 1 Inserts:> "WarehouseListData: Failed to read customer file content." 
    2020-10-12 13:33:13 : Cmd-ALL << [E4005][WarehouseListData: Failed to read customer file content.] Decode operation failed. Details: WarehouseListData: Failed to read customer file content.
    2020-10-12 13:33:13 : Cmd-ALL << [E400D][ActionDeploySDF-Sub1-0][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionDeploySDF-Sub1-0' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' failed!
    2020-10-12 13:33:13 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-12 13:33:13 : Cmd-ALL << [I1021][ActionGatherCurrencyData-Sub2][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionGatherCurrencyData-Sub2' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' started...
    2020-10-12 13:33:13 : GatherCurrencyData: Considering payload Payload-Sub2...
    2020-10-12 13:33:13 : GatherCurrencyData: Sync marked as failed, sending the abort.
    2020-10-12 13:33:13 : Cmd-ALL << [E402D][DispatcherPrograms-2020-10-12T11-30-31-1][2DE69C24-D975-47b2-8D2F-6BEA861A9C75] Gather Currency Data operation invoked by dispatcherId 'DispatcherPrograms-2020-10-12T11-30-31-1' on product with rigid name '2DE69C24-D975-47b2-8D2F-6BEA861A9C75' has been aborted because the data has not been synchronised correctly.
    2020-10-12 13:33:13 : Cmd-ALL << [I0009][ActionGatherCurrencyData-Sub2][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionGatherCurrencyData-Sub2' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' succeeded!
    2020-10-12 13:33:13 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-12 13:33:13 : Cmd-ALL << [I1021][ActionDeploySDF-Sub2-0][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionDeploySDF-Sub2-0' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' started...
    2020-10-12 13:33:13 : <Info> WarehouseListData: Failure loading customer file content. Attempting to read backed up customer file...
    2020-10-12 13:33:13 : EventLog: 3758112773 1 Inserts:> "WarehouseListData: Failed to read customer file content." 
    2020-10-12 13:33:13 : Cmd-ALL << [E4005][WarehouseListData: Failed to read customer file content.] Decode operation failed. Details: WarehouseListData: Failed to read customer file content.
    2020-10-12 13:33:13 : Cmd-ALL << [E400D][ActionDeploySDF-Sub2-0][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionDeploySDF-Sub2-0' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' failed!
    2020-10-12 13:33:13 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-12 13:33:13 : Cmd-ALL << [I1021][ActionGatherCurrencyData-SDDM][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionGatherCurrencyData-SDDM' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' started...
    2020-10-12 13:33:13 : GatherCurrencyData: Considering payload Payload-SDDM...
    2020-10-12 13:33:13 : GatherCurrencyData: Sync marked as failed, sending the abort.
    2020-10-12 13:33:13 : Cmd-ALL << [E402D][DispatcherPrograms-2020-10-12T11-30-31-1][A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1] Gather Currency Data operation invoked by dispatcherId 'DispatcherPrograms-2020-10-12T11-30-31-1' on product with rigid name 'A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1' has been aborted because the data has not been synchronised correctly.
    2020-10-12 13:33:13 : Cmd-ALL << [I0009][ActionGatherCurrencyData-SDDM][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionGatherCurrencyData-SDDM' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' succeeded!
    2020-10-12 13:33:13 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-12 13:33:13 : Cmd-ALL << [I1021][ActionDecodeEverything-SDDM][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionDecodeEverything-SDDM' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' started...
    2020-10-12 13:33:13 : <Info> WarehouseListData: Failure loading customer file content. Attempting to read backed up customer file...
    2020-10-12 13:33:13 : EventLog: 3758112773 1 Inserts:> "WarehouseListData: Failed to read customer file content." 
    2020-10-12 13:33:13 : Cmd-ALL << [E4005][WarehouseListData: Failed to read customer file content.] Decode operation failed. Details: WarehouseListData: Failed to read customer file content.
    2020-10-12 13:33:13 : Cmd-ALL << [E400D][ActionDecodeEverything-SDDM][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionDecodeEverything-SDDM' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' failed!
    2020-10-12 13:33:13 : Cmd-ALL << [I1025][0] Performing action with ConnectionMode '0'.
    2020-10-12 13:33:13 : Cmd-ALL << [I1021][ActionSelfUpdate-SDDM][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionSelfUpdate-SDDM' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' started...
    2020-10-12 13:33:13 : Cmd-ALL << [I1017][ActionSelfUpdate-SDDM][DispatcherPrograms-2020-10-12T11-30-31-1] Action 'ActionSelfUpdate-SDDM' with caller 'DispatcherPrograms-2020-10-12T11-30-31-1' could not execute.
    2020-10-12 13:33:13 : Cmd-ALL << [E400E][DispatcherPrograms-2020-10-12T11-30-31-1] Event with dispatcher ID 'DispatcherPrograms-2020-10-12T11-30-31-1' failed to execute.
    2020-10-12 13:33:13 : Cmd-ALL << [I1020][DispatcherPrograms-2020-10-12T11-30-31-1] All events with dispatcher ID 'DispatcherPrograms-2020-10-12T11-30-31-1' complete.
    2020-10-12 13:33:13 : Cmd-Sock-872 >> DumpConfigXML default
    2020-10-12 13:33:13 : Cmd-Sock-872 << [R0000][<?xml version="1.0" encoding="utf-8" ?><Config><Action><ID>ActionDecodeEverything-SDDM</ID><Operation>Decode</Operation><Payload>Payload-SDDM</Payload><BaseDecodePath>./Decoded-SDDM</BaseDecodePath></Action><Action><ID>ActionDecodeEverything-Sub0</ID><Operation>Decode</Operation><Payload>Payload-Sub0</Payload><BaseDecodePath>./Decoded-Sub0</BaseDecodePath></Action><Action><ID>ActionDeployCids-Sub0-0</ID><Operation>CIDDeploy</Operation><Library>CIDGen.dll</Library><Dependency>ActionGenerateCid-Sub0</Dependency><CIDGenAction>ActionGenerateCid-Sub0</CIDGenAction><NewCidDir>C:\ProgramData\Sophos\Update Manager\Update Manager\CIDs\S002</NewCidDir><Username></Username><Password obfuscated="true"></Password><Security>Sizes</Security><MakeBootable></MakeBootable></Action><Action><ID>ActionDeploySDF-Sub1-0</ID><Operation>Decode</Operation><Payload>Payload-Sub1</Payload><BaseDecodePath>C:\ProgramData\Sophos\Sophos Endpoint Management\5.2.1\Updates\Secure\SDFs\SophosMA</BaseDecodePath><Username></Username><Password obfuscated="true"></Password><TreatAsSDF></TreatAsSDF></Action><Action><ID>ActionDeploySDF-Sub2-0</ID><Operation>Decode</Operation><Payload>Payload-Sub2</Payload><BaseDecodePath>C:\ProgramData\Sophos\Sophos Endpoint Management\5.2.1\Updates\Secure\SDFs\SophosPA</BaseDecodePath><Username></Username><Password obfuscated="true"></Password><TreatAsSDF></TreatAsSDF></Action><Action><ID>ActionGatherCurrencyData-SDDM</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-SDDM</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub0</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub0</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub1</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub1</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGatherCurrencyData-Sub2</ID><Operation>GatherCurrencyData</Operation><Payload>Payload-Sub2</Payload><DisableReentrancyOptimisation></DisableReentrancyOptimisation></Action><Action><ID>ActionGenerateCid-Sub0</ID><Operation>CIDGenerate</Operation><Library>CIDGen.dll</Library><Dependency>ActionDecodeEverything-Sub0</Dependency><DecodeAction>ActionDecodeEverything-Sub0</DecodeAction><Payload>Payload-Sub0</Payload></Action><Action><ID>ActionSelfUpdate-SDDM</ID><Operation>SelfUpdate</Operation><Dependency>ActionDecodeEverything-SDDM</Dependency><DecodeAction>ActionDecodeEverything-SDDM</DecodeAction><Payload>Payload-SDDM</Payload></Action><Action><ID>ActionSyncPrograms</ID><Operation>Synchronise</Operation><Subscription>SubscriptionGlobal</Subscription></Action><Action><ID>ActionSyncSupplements</ID><Operation>Synchronise</Operation><Subscription>SubscriptionGlobal</Subscription><SupplementsOnly></SupplementsOnly></Action><Action><ID>ActionUpdateLogViewerDictionaries</ID><CorrelationId>0</CorrelationId><Operation>UpdateLogViewerDictionary</Operation><Uri>SOPHOS</Uri><TopLevelCatalogue>sdds.local</TopLevelCatalogue><User>9V11J5WLOF</User><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password></Action><Action><ID>ActionUpdateMetadata</ID><CorrelationId>0</CorrelationId><Operation>WarehouseStatus</Operation><Uri>SOPHOS</Uri><TopLevelCatalogue>sdds.local</TopLevelCatalogue><User>9V11J5WLOF</User><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password></Action><Dispatcher><ID>DispatcherPrograms</ID><Type>Programs</Type><Schedule>SchedulePrograms</Schedule><Event>EventUpdateMetadata</Event><Event>EventPrograms</Event></Dispatcher><Dispatcher><ID>DispatcherSupplements</ID><Type>Supplements</Type><Schedule>ScheduleSupplements</Schedule><Event>EventSupplements</Event></Dispatcher><Event><ID>EventPrograms</ID><Action>ActionUpdateLogViewerDictionaries</Action><Action>ActionSyncPrograms</Action><Action>ActionGatherCurrencyData-Sub0</Action><Action>ActionDecodeEverything-Sub0</Action><Action>ActionGenerateCid-Sub0</Action><Action>ActionDeployCids-Sub0-0</Action><Action>ActionGatherCurrencyData-Sub1</Action><Action>ActionDeploySDF-Sub1-0</Action><Action>ActionGatherCurrencyData-Sub2</Action><Action>ActionDeploySDF-Sub2-0</Action><Action>ActionGatherCurrencyData-SDDM</Action><Action>ActionDecodeEverything-SDDM</Action><Action>ActionSelfUpdate-SDDM</Action></Event><Event><ID>EventSupplements</ID><Action>ActionSyncSupplements</Action><Action>ActionGatherCurrencyData-Sub0</Action><Action>ActionDecodeEverything-Sub0</Action><Action>ActionGenerateCid-Sub0</Action><Action>ActionDeployCids-Sub0-0</Action><Action>ActionGatherCurrencyData-Sub1</Action><Action>ActionDeploySDF-Sub1-0</Action><Action>ActionGatherCurrencyData-Sub2</Action><Action>ActionDeploySDF-Sub2-0</Action><Action>ActionGatherCurrencyData-SDDM</Action><Action>ActionDecodeEverything-SDDM</Action></Event><Event><ID>EventUpdateMetadata</ID><Action>ActionUpdateMetadata</Action></Event><LogSettings><ID>LangIndLog</ID><MaxAge>20</MaxAge><MaxSize>500</MaxSize></LogSettings><Payload><ID>Payload-SDDM</ID><Warehouse>sdds.local</Warehouse><RigidName>A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1</RigidName><Version>RECOMMENDED</Version><BaseVersion>1</BaseVersion></Payload><Payload><ID>Payload-Sub0</ID><Warehouse>sdds.local</Warehouse><RigidName>F26F7EC0-1302-4DA7-8B6B-A5383051D41A</RigidName><Version>RECOMMENDED</Version><BaseVersion>10</BaseVersion></Payload><Payload><ID>Payload-Sub1</ID><Warehouse>sdds.local</Warehouse><RigidName>7D48A012-0C64-4F21-BA27-A9CEDF442749</RigidName><Version>0.0.0</Version><BaseVersion></BaseVersion></Payload><Payload><ID>Payload-Sub2</ID><Warehouse>sdds.local</Warehouse><RigidName>2DE69C24-D975-47b2-8D2F-6BEA861A9C75</RigidName><Version>RECOMMENDED</Version><BaseVersion>3</BaseVersion></Payload><Schedule><ID>SchedulePrograms</ID><TimeBlock>TimeBlock-Programs-0</TimeBlock></Schedule><Schedule><ID>ScheduleSupplements</ID><TimeBlock>TimeBlock-Supplements-0</TimeBlock></Schedule><Subscription><ID>SubscriptionGlobal</ID><UpdateSource>UpdateSource0</UpdateSource><Payload>Payload-Sub0</Payload><Payload>Payload-Sub1</Payload><Payload>Payload-Sub2</Payload><Payload>Payload-SDDM</Payload></Subscription><TimeBlock><ID>TimeBlock-Programs-0</ID><StartTime>0:00</StartTime><Duration>24:00</Duration><Interval>1:00</Interval></TimeBlock><TimeBlock><ID>TimeBlock-Supplements-0</ID><StartTime>0:00</StartTime><Duration>24:00</Duration><Interval>0:10</Interval></TimeBlock><UpdateSource><ID>UpdateSource0</ID><Path>SOPHOS</Path><UserName>9V11J5WLOF</UserName><Password obfuscated="true">Bwi+F+uMXRt89CacJe2WsdhCZmYnEAfmfWs=</Password><Ordinal>0</Ordinal></UpdateSource></Config>] Dumped 31 objects.
    
    2020-10-12 13:33:13 : Cmd-Sock-872 << 
    2020-10-12 13:33:13 : Cmd-Sock-872 >> DumpDefaultTargetSite
    2020-10-12 13:33:13 : Cmd-Sock-872 << [R0000][C:\ProgramData\Sophos\Update Manager\Update Manager\][\\SFS036\SophosUpdate][SCHULTZ\sophos][BwjmW7nf11REFVDDPHh/3tr+DLwjtmkSLiM=] Local path: C:\ProgramData\Sophos\Update Manager\Update Manager\ Remote path: \\SFS036\SophosUpdate Username: SCHULTZ\sophos Obfuscated password: BwjmW7nf11REFVDDPHh/3tr+DLwjtmkSLiM=
    
    2020-10-12 13:33:13 : Cmd-Sock-872 << 
    2020-10-12 13:33:32 : Mon Oct 12 13:33:32 2020 - No action
    2020-10-12 13:33:32 : Mon Oct 12 13:33:32 2020 - No action
    2020-10-12 13:33:32 : Mon Oct 12 13:33:32 2020 - No action
    2020-10-12 13:34:34 : Mon Oct 12 13:34:34 2020 - No action
    2020-10-12 13:34:34 : Mon Oct 12 13:34:34 2020 - No action
    2020-10-12 13:34:34 : Mon Oct 12 13:34:34 2020 - No action
    

    Zwischenzeitlich lädt er auch Daten herunter... Diese ca. 3500 Zeilen habe ich mal aus dem Trace rausgenommen, damit es übersichtlicher bleibt.

    Uwe

  • Mir ist gerade noch etwas aufgefallen... Im Order %programdata%\Sophos\Update Manager\Update Manager\Warehouse\catalgue\ sind folgende Dateien

    sdds.APPFEED_d1.xml
    sdds.APPFEED_d1.xml.old
    sdds.CRTSUPP.xml
    sdds.CRTSUPP.xml.old
    sdds.data0910.xml
    sdds.data0910.xml.old
    sdds.hips.xml
    sdds.hips.xml.old
    sdds.sum_supp.xml
    sdds.sxl_supp.xml
    sdds.TELEMSUPP.xml
    sdds.VDB_supp.xml

    diese Dateien verschwinden zwar beim löschen aus dem Explorer, wenn man den Ordner aktualisiert sind diese jedoch unverändert wieder da. Umbenennen funktioniert nicht, da die Dateien angeblich beschädigt sind. Ich schau mal, dass ich die Dateien gelöscht bekomme und melde mich danach nochmal.

  • Problem ist seit heute morgen behoben. Ich denke die Lösung war tatsächlich diese "defekten" Daten.

    Habe die entsprechenden Ordner "Warehouse" und "Working" umbenannt und neu erzeugen lassen. Heute morgen, nach einem Neustart des Servers ist alles in Ordnung, danke für die Hilfe.

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