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Unmanaged computers

Demonchy Julien

Hello,

 

I got unmanaged computers on SEC.

SEC is on version 5.5.1 and my computers are on ESC 10.8.I try to "protect computer" with my administrator account an it stays unmanaged.

Have I something to do to repair this?

Thank you



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    Hi Demonchy,

    There may be a few causes for this.  It's possible that the push through scheduled task to endpoints may not be reaching due to Windows Firewall.  Another and more likely possibility is that Windows Firewall is managed by GPO and the endpoints cannot reach SEC on ports 8192-8194.  These are the ports used to communicate and if the endpoint cannot reach the server on these ports, it will remain unmanaged.  You can test this by using PuTTy or Telnet client on the endpoint and attempt to reach the server on 8192 and 8194.  On 8192 you should receive an IOR string and disconnect while on port 8194 it would connect with no messages.

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  • 0

    Hi Demonchy,

    There may be a few causes for this.  It's possible that the push through scheduled task to endpoints may not be reaching due to Windows Firewall.  Another and more likely possibility is that Windows Firewall is managed by GPO and the endpoints cannot reach SEC on ports 8192-8194.  These are the ports used to communicate and if the endpoint cannot reach the server on these ports, it will remain unmanaged.  You can test this by using PuTTy or Telnet client on the endpoint and attempt to reach the server on 8192 and 8194.  On 8192 you should receive an IOR string and disconnect while on port 8194 it would connect with no messages.

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