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SEC 5.5.1 to 5.5.2 on Windows 10 !?



I'm trying to update my Sophos Enterprise Console from 5.5.1 to 5.5.2 but the setup is telling me that my operating systeme isn't supported.

The console is running under Windows 10 v1909 with all updates installed.


I made the same operation in another factory of my enterprise with no issue with a console running on a Windows 7 Pro computer.


So why can't i do the update with Windows 10 !?


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  • I had an answer from Sophos Support :

    You can upgrade SEC 5.5.1 to 5.5.2 under Windows 7, Windows Server 2012, 2012R2, 2016, 2019.

    But not under Windows 8/8.1 or Windows 10 !!!

    The only solution is to reinstall SEC 5.5.2 on a new system running a supported OS ...


    I'll stay with SEC 5.5.1 for now.

  • That's a bad joke.

    Hopefully they will change this behaviour in 5.5.3 - using server os for those stupid little database and software is just ridiculous.

    They should reinvent the wheel to a webbased tomcat-webapp...


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