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Exclusions not working?

neckbeard

Hi all

 

Firstly i hope i have posted in the right group.

 

I have endpoints in Sophos Cloud, for both workstations and servers.

I've made exclusions for the servers and added the relevant servers to that group.

How can i tell the exceptions made in Sophos Cloud reflect on the local server?

 

Veeam is failing on this one server and I'm not convinced the exceptions are playing ball.

Especially because when i remove Sophos, Veeam works fine.

 

Thanks in advance



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  • 0

    What type of exclusions are you making?  on-access file/folder/drive/Processes?

    You should find all of the above in machine.xml, which is under: \programdata\sophos\sophos anti-virus\config\  You should be able to take a copy of this file and paste it to say the desktop before searching the file in notepad for example.

    Regards,

    Jak

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  • 0

    What type of exclusions are you making?  on-access file/folder/drive/Processes?

    You should find all of the above in machine.xml, which is under: \programdata\sophos\sophos anti-virus\config\  You should be able to take a copy of this file and paste it to say the desktop before searching the file in notepad for example.

    Regards,

    Jak

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