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Sophos Endpoint Software device control and non-existent floppy drive

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device control and non-existent floppy drive

keith_co over 6 years ago

I have a few physical and VM machines that continue to get the following error in some fashion.

Device control failed to disable device: deviceId=FDC\GENERIC_FLOPPY_DRIVE\5&3AA3947E&0&0, errorCode=-5

Most of these machines do not have a floppy drive on them. Is there a hidden driver or something I'm missing that is causing this?

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0 QC over 6 years ago

Hello keith_co,

is there a floppy drive listed in the Device Manager? Perhaps some software that emulates a floppy?

Christian
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0 AbedEl-Hamid Al-Wahidy over 6 years ago

Hi keith_co

R.C On device and select " Resolve Alert and Error "

then dialog will appear from tab select "Error" And Select The Device And press on " Acknowledge "
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