Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 4 replies
  • Subscribers 3 subscribers
  • Views 12327 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Unable to update sophos endpoint

Bruno Novis

Hi all.

 

I´ve been trying to update sophos endpoint in a computer connected to sophos console.

First i wasn´t able to uninstall the Sophos software, so i had to use the Windows Remove Tool.

Started to reinstall sophos endpoint with success.

After that tried to update with no success.

The key below was changed:

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer

Locate: DisableBrowse

If the value is to: 1, please change this to 0 and attempt to perform an update

No success.

Any Idea?



This thread was automatically locked due to age.
Parents
  • 0

    Log file:

    C:\ProgramData\Sophos\AutoUpdate\Logs\SophosUpate.log

     

    2017-10-27T17:17:05.730Z [ 3104] INFO SUL-Log [I40394] Downloading customer file from sophos:1:1
    2017-10-27T17:17:05.746Z [ 3104] INFO SUL-Log [I40395] Downloaded customer file; fetching catalogues from sophos:1:1...
    2017-10-27T17:17:06.073Z [ 3104] INFO SUL-Log [I40395] Successfully fetched catalogues from sophos:1:1
    2017-10-27T17:17:06.104Z [ 3104] INFO SUL-Log [I40394] Downloading customer file from sophos:1:1
    2017-10-27T17:17:06.104Z [ 3104] INFO SUL-Log [I40395] Downloaded customer file; fetching catalogues from sophos:1:1...
    2017-10-27T17:17:06.448Z [ 3104] INFO SUL-Log [I40395] Successfully fetched catalogues from sophos:1:1
    2017-10-27T17:17:06.463Z [ 3104] INFO SDDSDownloader::CreatePackageDistributionInformation Skipping 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.6.9.608.73: not deployable on this platform
    2017-10-27T17:17:06.463Z [ 3104] INFO SDDSDownloader::CreatePackageDistributionInformation Including 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73: hmpa/*
    2017-10-27T17:17:06.463Z [ 3104] INFO SDDSDownloader::SyncInternal Beginning synchronise
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I96736] sdds.CEPNG_1159.1: adding primary package WindowsCloudNextGen RECOMMENDED baseVersion=11
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I96736] sdds.CIX_2-BETA.1: adding primary package WindowsCloudClean RECOMMENDED baseVersion=1
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I96736] sdds.CEPNG_1159.1: adding primary package WindowsCloudAV RECOMMENDED baseVersion=11
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I96736] sdds.CIX_2-BETA.1: adding primary package WindowsCloudHitmanProAlert RECOMMENDED baseVersion=1
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product WindowsCloudNextGen RECOMMENDED path=
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 7F682906-6E49-481B-89C5-2DCA36720F4F 1.0.0.21.2 path=esh64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1 path=esh baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 6DA9E48A-5756-47E9-BAA3-F0286CF945BF 2.6.0.71 path=ssp64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 2.6.0.71 path=ssp baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 8E360AC3-A63E-48C8-AAC0-B02090ED484C 4.3.60.60 path=hbt baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 66579BF8-C486-46DB-9B46-8B8FA445433D 1.2.22 path=ui baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 243DECCD-8080-410D-A45F-77F2182715EE 1.2.0.115 path=uninstaller64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.0.4.198 path=shs baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 3552C5D7-2B27-4047-957C-92A48281E09D 1.2.0.115 path=uninstaller baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.3.2.40 path=ntp baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 8087796B-2289-4897-98A5-58FF23DAAFD0 1.3.2.40 path=ntp64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 1.2.22 path=ui64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.0.0.564 path=efw baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product CD297D6B-58A5-474F-8A0D-0A15803B8B50 1.0.0.564 path=efw64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product ENG 3.70.2.0 path=savxp baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 1.0.4.16 path=sed64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product BD3D3F43-188F-4930-86C4-54343CC78289 1.0.4.16 path=sed baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 8580B6E7-AD8F-4c42-8085-ABD5765C98C5 4.7.15.0 path=mcsep baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.407.407 path=sau baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.463Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product WindowsCloudNextGen RECOMMENDED path=
    2017-10-27T17:17:06.479Z [ 3104] INFO SUL-Log [I49502] sdds.sdu.xml: found supplement SDU RECOMMENDED path=sdu baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:17:06.479Z [ 3104] INFO SUL-Log [I95020] sdds.CIX_2-BETA.1: looking for packages included from product WindowsCloudClean RECOMMENDED path=
    2017-10-27T17:17:06.479Z [ 3104] INFO SUL-Log [I45378] sdds.CIX_2-BETA.1: found included product 7A91E6C5-57F2-406E-94BC-E03DC13C6445 3.7.20.1 path=clean64 baseVersion= [included from product WindowsCloudClean RECOMMENDED path=]
    2017-10-27T17:17:06.479Z [ 3104] INFO SUL-Log [I45378] sdds.CIX_2-BETA.1: found included product 46810557-453C-4DC7-B30A-3F60FEF885E4 3.7.20.1 path=clean baseVersion= [included from product WindowsCloudClean RECOMMENDED path=]
    2017-10-27T17:17:06.479Z [ 3104] INFO SUL-Log [I22529] sdds.CIX_2-BETA.1: looking for supplements included from product WindowsCloudClean RECOMMENDED path=
    2017-10-27T17:17:06.479Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product WindowsCloudAV RECOMMENDED path=
    2017-10-27T17:17:06.479Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product WindowsCloudAV RECOMMENDED path=
    2017-10-27T17:17:06.479Z [ 3104] INFO SUL-Log [I95020] sdds.CIX_2-BETA.1: looking for packages included from product WindowsCloudHitmanProAlert RECOMMENDED path=
    2017-10-27T17:17:06.479Z [ 3104] INFO SUL-Log [I45378] sdds.CIX_2-BETA.1: found included product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.6.9.608.73 path=hmpa64 baseVersion= [included from product WindowsCloudHitmanProAlert RECOMMENDED path=]
    2017-10-27T17:17:06.479Z [ 3104] INFO SUL-Log [I45378] sdds.CIX_2-BETA.1: found included product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73 path=hmpa baseVersion= [included from product WindowsCloudHitmanProAlert RECOMMENDED path=]
    2017-10-27T17:17:06.479Z [ 3104] INFO SUL-Log [I22529] sdds.CIX_2-BETA.1: looking for supplements included from product WindowsCloudHitmanProAlert RECOMMENDED path=
    2017-10-27T17:17:06.479Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 7F682906-6E49-481B-89C5-2DCA36720F4F 1.0.0.21.2 path=esh64
    2017-10-27T17:17:06.479Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 7F682906-6E49-481B-89C5-2DCA36720F4F 1.0.0.21.2 path=esh64
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I49502] sdds.ESHSUPP.xml: found supplement 07A049D2-0CC4-4E42-8EE8-5C31194954ED RECOMMENDED path=esh64 baseVersion= [included from product 7F682906-6E49-481B-89C5-2DCA36720F4F 1.0.0.21.2 path=esh64]
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1 path=esh
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1 path=esh
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I49502] sdds.ESHSUPP.xml: found supplement E629CAD9-B6A4-47B8-8B2F-16B8FD42067B RECOMMENDED path=esh baseVersion= [included from product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1 path=esh]
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 6DA9E48A-5756-47E9-BAA3-F0286CF945BF 2.6.0.71 path=ssp64
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 6DA9E48A-5756-47E9-BAA3-F0286CF945BF 2.6.0.71 path=ssp64
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 2.6.0.71 path=ssp
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 2.6.0.71 path=ssp
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 8E360AC3-A63E-48C8-AAC0-B02090ED484C 4.3.60.60 path=hbt
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 8E360AC3-A63E-48C8-AAC0-B02090ED484C 4.3.60.60 path=hbt
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 66579BF8-C486-46DB-9B46-8B8FA445433D 1.2.22 path=ui
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 66579BF8-C486-46DB-9B46-8B8FA445433D 1.2.22 path=ui
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 243DECCD-8080-410D-A45F-77F2182715EE 1.2.0.115 path=uninstaller64
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 243DECCD-8080-410D-A45F-77F2182715EE 1.2.0.115 path=uninstaller64
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.0.4.198 path=shs
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.0.4.198 path=shs
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 3552C5D7-2B27-4047-957C-92A48281E09D 1.2.0.115 path=uninstaller
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 3552C5D7-2B27-4047-957C-92A48281E09D 1.2.0.115 path=uninstaller
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.3.2.40 path=ntp
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.3.2.40 path=ntp
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 8087796B-2289-4897-98A5-58FF23DAAFD0 1.3.2.40 path=ntp64
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 8087796B-2289-4897-98A5-58FF23DAAFD0 1.3.2.40 path=ntp64
    2017-10-27T17:17:06.510Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 1.2.22 path=ui64
    2017-10-27T17:17:06.526Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 1.2.22 path=ui64
    2017-10-27T17:17:06.526Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.0.0.564 path=efw
    2017-10-27T17:17:06.526Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.0.0.564 path=efw
    2017-10-27T17:17:06.526Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product CD297D6B-58A5-474F-8A0D-0A15803B8B50 1.0.0.564 path=efw64
    2017-10-27T17:17:06.526Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product CD297D6B-58A5-474F-8A0D-0A15803B8B50 1.0.0.564 path=efw64
    2017-10-27T17:17:06.526Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product ENG 3.70.2.0 path=savxp
    2017-10-27T17:17:06.526Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product ENG 3.70.2.0 path=savxp
    2017-10-27T17:17:06.541Z [ 3104] INFO SUL-Log [I49502] sdds.VDB_supp.xml: found supplement VDL LATEST path=savxp baseVersion= [included from product ENG 3.70.2.0 path=savxp]
    2017-10-27T17:17:06.541Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 1.0.4.16 path=sed64
    2017-10-27T17:17:06.541Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 1.0.4.16 path=sed64
    2017-10-27T17:17:06.541Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product BD3D3F43-188F-4930-86C4-54343CC78289 1.0.4.16 path=sed
    2017-10-27T17:17:06.541Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product BD3D3F43-188F-4930-86C4-54343CC78289 1.0.4.16 path=sed
    2017-10-27T17:17:06.541Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 8580B6E7-AD8F-4c42-8085-ABD5765C98C5 4.7.15.0 path=mcsep
    2017-10-27T17:17:06.541Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 8580B6E7-AD8F-4c42-8085-ABD5765C98C5 4.7.15.0 path=mcsep
    2017-10-27T17:17:06.541Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp
    2017-10-27T17:17:06.541Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp
    2017-10-27T17:17:06.557Z [ 3104] INFO SUL-Log [I49502] sdds.APPFEED_d1.xml: found supplement USERAPPFEED LATEST path=savxp baseVersion= [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp]
    2017-10-27T17:17:06.557Z [ 3104] INFO SUL-Log [I49502] sdds.CRTSUPP.xml: found supplement 97B6A561-5F87-4A2E-A4FE-177F48D8899F RECOMMENDED path=savxp/crt baseVersion= [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp]
    2017-10-27T17:17:06.572Z [ 3104] INFO SUL-Log [I49502] sdds.SAVCNTRL.xml: found supplement SAVCONTROLLINE RECOMMENDED path=savxp baseVersion= [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp]
    2017-10-27T17:17:06.588Z [ 3104] INFO SUL-Log [I49502] sdds.sxl_supp.xml: found supplement SXLSUP LATEST path=savxp baseVersion=2 [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp]
    2017-10-27T17:17:06.604Z [ 3104] INFO SUL-Log [I49502] sdds.hips.xml: found supplement HIPS LATEST_CLOUD_ENDPOINT path=savxp baseVersion= [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp]
    2017-10-27T17:17:06.604Z [ 3104] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.407.407 path=sau
    2017-10-27T17:17:06.604Z [ 3104] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.407.407 path=sau
    2017-10-27T17:17:06.619Z [ 3104] INFO SUL-Log [I49502] sdds.TELEMSUPP.xml: found supplement TELEMSUP RECOMMENDED path=sau baseVersion= [included from product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.407.407 path=sau]
    2017-10-27T17:17:06.619Z [ 3104] INFO SUL-Log [I95020] sdds.sdu.xml: looking for packages included from product SDU RECOMMENDED path=sdu
    2017-10-27T17:17:06.619Z [ 3104] INFO SUL-Log [I22529] sdds.sdu.xml: looking for supplements included from product SDU RECOMMENDED path=sdu
    2017-10-27T17:17:06.619Z [ 3104] INFO SUL-Log [I95020] sdds.CIX_2-BETA.1: looking for packages included from product 7A91E6C5-57F2-406E-94BC-E03DC13C6445 3.7.20.1 path=clean64
    2017-10-27T17:17:06.619Z [ 3104] INFO SUL-Log [I22529] sdds.CIX_2-BETA.1: looking for supplements included from product 7A91E6C5-57F2-406E-94BC-E03DC13C6445 3.7.20.1 path=clean64
    2017-10-27T17:17:06.619Z [ 3104] INFO SUL-Log [I95020] sdds.CIX_2-BETA.1: looking for packages included from product 46810557-453C-4DC7-B30A-3F60FEF885E4 3.7.20.1 path=clean
    2017-10-27T17:17:06.619Z [ 3104] INFO SUL-Log [I22529] sdds.CIX_2-BETA.1: looking for supplements included from product 46810557-453C-4DC7-B30A-3F60FEF885E4 3.7.20.1 path=clean
    2017-10-27T17:17:06.619Z [ 3104] INFO SUL-Log [I95020] sdds.CIX_2-BETA.1: looking for packages included from product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.6.9.608.73 path=hmpa64
    2017-10-27T17:17:06.619Z [ 3104] INFO SUL-Log [I22529] sdds.CIX_2-BETA.1: looking for supplements included from product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.6.9.608.73 path=hmpa64
    2017-10-27T17:17:06.635Z [ 3104] INFO SUL-Log [I49502] sdds.hmpa_data.xml: found supplement hmpa_data LATEST path=hmpa64 baseVersion=1 [included from product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.6.9.608.73 path=hmpa64]
    2017-10-27T17:17:06.635Z [ 3104] INFO SUL-Log [I95020] sdds.CIX_2-BETA.1: looking for packages included from product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73 path=hmpa
    2017-10-27T17:17:06.635Z [ 3104] INFO SUL-Log [I22529] sdds.CIX_2-BETA.1: looking for supplements included from product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73 path=hmpa
    2017-10-27T17:17:06.650Z [ 3104] INFO SUL-Log [I49502] sdds.hmpa_data.xml: found supplement hmpa_data LATEST path=hmpa baseVersion=1 [included from product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73 path=hmpa]
    2017-10-27T17:17:06.650Z [ 3104] INFO SUL-Log [I95020] sdds.ESHSUPP.xml: looking for packages included from product 07A049D2-0CC4-4E42-8EE8-5C31194954ED RECOMMENDED path=esh64
    2017-10-27T17:17:06.650Z [ 3104] INFO SUL-Log [I22529] sdds.ESHSUPP.xml: looking for supplements included from product 07A049D2-0CC4-4E42-8EE8-5C31194954ED RECOMMENDED path=esh64
    2017-10-27T17:17:06.650Z [ 3104] INFO SUL-Log [I95020] sdds.ESHSUPP.xml: looking for packages included from product E629CAD9-B6A4-47B8-8B2F-16B8FD42067B RECOMMENDED path=esh
    2017-10-27T17:17:06.650Z [ 3104] INFO SUL-Log [I22529] sdds.ESHSUPP.xml: looking for supplements included from product E629CAD9-B6A4-47B8-8B2F-16B8FD42067B RECOMMENDED path=esh
    2017-10-27T17:17:06.650Z [ 3104] INFO SUL-Log [I95020] sdds.VDB_supp.xml: looking for packages included from product VDL LATEST path=savxp
    2017-10-27T17:17:06.650Z [ 3104] INFO SUL-Log [I22529] sdds.VDB_supp.xml: looking for supplements included from product VDL LATEST path=savxp
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I49502] sdds.data0910.xml: found supplement IDE545 LATEST path=savxp baseVersion= [included from product VDL LATEST path=savxp]
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I95020] sdds.APPFEED_d1.xml: looking for packages included from product USERAPPFEED LATEST path=savxp
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I22529] sdds.APPFEED_d1.xml: looking for supplements included from product USERAPPFEED LATEST path=savxp
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I95020] sdds.CRTSUPP.xml: looking for packages included from product 97B6A561-5F87-4A2E-A4FE-177F48D8899F RECOMMENDED path=savxp/crt
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I22529] sdds.CRTSUPP.xml: looking for supplements included from product 97B6A561-5F87-4A2E-A4FE-177F48D8899F RECOMMENDED path=savxp/crt
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I95020] sdds.SAVCNTRL.xml: looking for packages included from product SAVCONTROLLINE RECOMMENDED path=savxp
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I22529] sdds.SAVCNTRL.xml: looking for supplements included from product SAVCONTROLLINE RECOMMENDED path=savxp
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I95020] sdds.sxl_supp.xml: looking for packages included from product SXLSUP LATEST path=savxp
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I22529] sdds.sxl_supp.xml: looking for supplements included from product SXLSUP LATEST path=savxp
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I95020] sdds.hips.xml: looking for packages included from product HIPS LATEST_CLOUD_ENDPOINT path=savxp
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I22529] sdds.hips.xml: looking for supplements included from product HIPS LATEST_CLOUD_ENDPOINT path=savxp
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I95020] sdds.TELEMSUPP.xml: looking for packages included from product TELEMSUP RECOMMENDED path=sau
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I22529] sdds.TELEMSUPP.xml: looking for supplements included from product TELEMSUP RECOMMENDED path=sau
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I95020] sdds.hmpa_data.xml: looking for packages included from product hmpa_data LATEST path=hmpa64
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I22529] sdds.hmpa_data.xml: looking for supplements included from product hmpa_data LATEST path=hmpa64
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I95020] sdds.hmpa_data.xml: looking for packages included from product hmpa_data LATEST path=hmpa
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I22529] sdds.hmpa_data.xml: looking for supplements included from product hmpa_data LATEST path=hmpa
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I95020] sdds.data0910.xml: looking for packages included from product IDE545 LATEST path=savxp
    2017-10-27T17:17:06.697Z [ 3104] INFO SUL-Log [I22529] sdds.data0910.xml: looking for supplements included from product IDE545 LATEST path=savxp
    2017-10-27T17:17:06.728Z [ 3104] INFO SUL-Log [I49502] sdds.data0910.xml: found supplement IDE546 LATEST path=savxp baseVersion= [included from product IDE545 LATEST path=savxp]
    2017-10-27T17:17:06.728Z [ 3104] INFO SUL-Log [I95020] sdds.data0910.xml: looking for packages included from product IDE546 LATEST path=savxp
    2017-10-27T17:17:06.728Z [ 3104] INFO SUL-Log [I22529] sdds.data0910.xml: looking for supplements included from product IDE546 LATEST path=savxp
    2017-10-27T17:17:06.744Z [ 3104] INFO SUL-Log [I49502] sdds.data0910.xml: found supplement IDE547 LATEST path=savxp baseVersion= [included from product IDE546 LATEST path=savxp]
    2017-10-27T17:17:06.744Z [ 3104] INFO SUL-Log [I95020] sdds.data0910.xml: looking for packages included from product IDE547 LATEST path=savxp
    2017-10-27T17:17:06.744Z [ 3104] INFO SUL-Log [I22529] sdds.data0910.xml: looking for supplements included from product IDE547 LATEST path=savxp
    2017-10-27T17:17:06.775Z [ 3104] INFO SUL-Log [I49502] sdds.data0910.xml: found supplement IDE548 LATEST path=savxp baseVersion= [included from product IDE547 LATEST path=savxp]
    2017-10-27T17:17:06.775Z [ 3104] INFO SUL-Log [I95020] sdds.data0910.xml: looking for packages included from product IDE548 LATEST path=savxp
    2017-10-27T17:17:06.775Z [ 3104] INFO SUL-Log [I22529] sdds.data0910.xml: looking for supplements included from product IDE548 LATEST path=savxp
    2017-10-27T17:17:06.775Z [ 3104] INFO SUL-Log [I19463] Syncing product WindowsCloudNextGen RECOMMENDED path=
    2017-10-27T17:17:06.962Z [ 3104] INFO SUL-Log [I19463] Syncing product WindowsCloudClean RECOMMENDED path=
    2017-10-27T17:17:06.978Z [ 3104] INFO SUL-Log [I19463] Syncing product WindowsCloudAV RECOMMENDED path=
    2017-10-27T17:17:06.978Z [ 3104] INFO SUL-Log [I19463] Syncing product WindowsCloudHitmanProAlert RECOMMENDED path=
    2017-10-27T17:17:07.009Z [ 3104] INFO SUL-Log [I19463] Syncing product 7F682906-6E49-481B-89C5-2DCA36720F4F 1.0.0.21.2 path=esh64
    2017-10-27T17:17:07.009Z [ 3104] INFO SUL-Log [I19463] Syncing product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1 path=esh
    2017-10-27T17:17:07.009Z [ 3104] INFO SUL-Log [I19463] Syncing product 6DA9E48A-5756-47E9-BAA3-F0286CF945BF 2.6.0.71 path=ssp64
    2017-10-27T17:17:07.009Z [ 3104] INFO SUL-Log [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 2.6.0.71 path=ssp
    2017-10-27T17:17:07.025Z [ 3104] INFO SUL-Log [I19463] Syncing product 8E360AC3-A63E-48C8-AAC0-B02090ED484C 4.3.60.60 path=hbt
    2017-10-27T17:17:07.025Z [ 3104] INFO SUL-Log [I19463] Syncing product 66579BF8-C486-46DB-9B46-8B8FA445433D 1.2.22 path=ui
    2017-10-27T17:17:07.025Z [ 3104] INFO SUL-Log [I19463] Syncing product 243DECCD-8080-410D-A45F-77F2182715EE 1.2.0.115 path=uninstaller64
    2017-10-27T17:17:07.041Z [ 3104] INFO SUL-Log [I19463] Syncing product 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.0.4.198 path=shs
    2017-10-27T17:17:07.041Z [ 3104] INFO SUL-Log [I19463] Syncing product 3552C5D7-2B27-4047-957C-92A48281E09D 1.2.0.115 path=uninstaller
    2017-10-27T17:17:07.056Z [ 3104] INFO SUL-Log [I19463] Syncing product AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.3.2.40 path=ntp
    2017-10-27T17:17:07.056Z [ 3104] INFO SUL-Log [I19463] Syncing product 8087796B-2289-4897-98A5-58FF23DAAFD0 1.3.2.40 path=ntp64
    2017-10-27T17:17:07.072Z [ 3104] INFO SUL-Log [I19463] Syncing product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 1.2.22 path=ui64
    2017-10-27T17:17:07.072Z [ 3104] INFO SUL-Log [I19463] Syncing product 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.0.0.564 path=efw
    2017-10-27T17:17:07.072Z [ 3104] INFO SUL-Log [I19463] Syncing product CD297D6B-58A5-474F-8A0D-0A15803B8B50 1.0.0.564 path=efw64
    2017-10-27T17:17:07.087Z [ 3104] INFO SUL-Log [I19463] Syncing product ENG 3.70.2.0 path=savxp
    2017-10-27T17:17:07.087Z [ 3104] INFO SUL-Log [I19463] Syncing product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 1.0.4.16 path=sed64
    2017-10-27T17:17:07.087Z [ 3104] INFO SUL-Log [I19463] Syncing product BD3D3F43-188F-4930-86C4-54343CC78289 1.0.4.16 path=sed
    2017-10-27T17:17:07.087Z [ 3104] INFO SUL-Log [I19463] Syncing product 8580B6E7-AD8F-4c42-8085-ABD5765C98C5 4.7.15.0 path=mcsep
    2017-10-27T17:17:07.103Z [ 3104] INFO SUL-Log [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp
    2017-10-27T17:17:07.165Z [ 3104] INFO SUL-Log [I19463] Syncing product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.407.407 path=sau
    2017-10-27T17:17:07.165Z [ 3104] INFO SUL-Log [I19463] Syncing product SDU RECOMMENDED path=sdu
    2017-10-27T17:17:07.181Z [ 3104] INFO SUL-Log [I19463] Syncing product 7A91E6C5-57F2-406E-94BC-E03DC13C6445 3.7.20.1 path=clean64
    2017-10-27T17:17:07.181Z [ 3104] INFO SUL-Log [I19463] Syncing product 46810557-453C-4DC7-B30A-3F60FEF885E4 3.7.20.1 path=clean
    2017-10-27T17:17:07.181Z [ 3104] INFO SUL-Log [I19463] Syncing product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.6.9.608.73 path=hmpa64
    2017-10-27T17:17:07.197Z [ 3104] INFO SUL-Log [I19463] Syncing product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73 path=hmpa
    2017-10-27T17:17:07.197Z [ 3104] INFO SUL-Log [I19463] Syncing product 07A049D2-0CC4-4E42-8EE8-5C31194954ED RECOMMENDED path=esh64
    2017-10-27T17:17:07.212Z [ 3104] INFO SUL-Log [I19463] Syncing product E629CAD9-B6A4-47B8-8B2F-16B8FD42067B RECOMMENDED path=esh
    2017-10-27T17:17:07.212Z [ 3104] INFO SUL-Log [I19463] Syncing product VDL LATEST path=savxp
    2017-10-27T17:17:07.243Z [ 3104] INFO SUL-Log [I19463] Syncing product USERAPPFEED LATEST path=savxp
    2017-10-27T17:17:07.259Z [ 3104] INFO SUL-Log [I19463] Syncing product 97B6A561-5F87-4A2E-A4FE-177F48D8899F RECOMMENDED path=savxp/crt
    2017-10-27T17:17:07.259Z [ 3104] INFO SUL-Log [I19463] Syncing product SAVCONTROLLINE RECOMMENDED path=savxp
    2017-10-27T17:17:07.259Z [ 3104] INFO SUL-Log [I19463] Syncing product SXLSUP LATEST path=savxp
    2017-10-27T17:17:07.259Z [ 3104] INFO SUL-Log [I19463] Syncing product HIPS LATEST_CLOUD_ENDPOINT path=savxp
    2017-10-27T17:17:07.275Z [ 3104] INFO SUL-Log [I19463] Syncing product TELEMSUP RECOMMENDED path=sau
    2017-10-27T17:17:07.275Z [ 3104] INFO SUL-Log [I19463] Syncing product hmpa_data LATEST path=hmpa64
    2017-10-27T17:17:07.275Z [ 3104] INFO SUL-Log [I19463] Syncing product hmpa_data LATEST path=hmpa
    2017-10-27T17:17:07.275Z [ 3104] INFO SUL-Log [I19463] Syncing product IDE545 LATEST path=savxp
    2017-10-27T17:17:07.290Z [ 3104] INFO SUL-Log [I19463] Syncing product IDE546 LATEST path=savxp
    2017-10-27T17:17:07.321Z [ 3104] INFO SUL-Log [I19463] Syncing product IDE547 LATEST path=savxp
    2017-10-27T17:17:07.321Z [ 3104] INFO SUL-Log [I19463] Syncing product IDE548 LATEST path=savxp
    2017-10-27T17:17:07.540Z [ 3104] INFO UpdateLogic::SyncAndInstall::<lambda_a405a5dd4174f6a38a39ec6dd97620b1>::operator() Removing orphan products.
    2017-10-27T17:17:07.540Z [ 3104] INFO internal::IdentifyComponentsToRemove Orphan product found: 1129226C-32AB-4B72-85E1-A9CC8DFBC859
    2017-10-27T17:17:07.540Z [ 3104] INFO internal::IdentifyComponentsToRemove Orphan product found: 243DECCD-8080-410D-A45F-77F2182715EE
    2017-10-27T17:17:07.540Z [ 3104] INFO internal::IdentifyComponentsToRemove Orphan product found: 244E68BF-E1BB-4A6B-AC18-A492DE0134C0
    2017-10-27T17:17:07.540Z [ 3104] INFO internal::IdentifyComponentsToRemove Orphan product found: 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5
    2017-10-27T17:17:07.540Z [ 3104] INFO internal::IdentifyComponentsToRemove Orphan product found: 6DA9E48A-5756-47E9-BAA3-F0286CF945BF
    2017-10-27T17:17:07.540Z [ 3104] INFO internal::IdentifyComponentsToRemove Orphan product found: 7A91E6C5-57F2-406E-94BC-E03DC13C6445
    2017-10-27T17:17:07.540Z [ 3104] INFO internal::IdentifyComponentsToRemove Orphan product found: 7F682906-6E49-481B-89C5-2DCA36720F4F
    2017-10-27T17:17:07.540Z [ 3104] INFO internal::IdentifyComponentsToRemove Orphan product found: 8087796B-2289-4897-98A5-58FF23DAAFD0
    2017-10-27T17:17:07.540Z [ 3104] INFO internal::IdentifyComponentsToRemove Orphan product found: CD297D6B-58A5-474F-8A0D-0A15803B8B50
    2017-10-27T17:17:07.540Z [ 3104] INFO ProductInstaller::UninstallSetupDlls Beginning uninstallation of products.
    2017-10-27T17:17:07.540Z [ 3104] INFO StatePersister::Save Overwriting state file C:\ProgramData\Sophos\AutoUpdate\data\status\SophosUpdateStatus.xml
    2017-10-27T17:17:07.540Z [ 3104] INFO SDDSDownloader::SyncInternal Beginning decode
    2017-10-27T17:17:08.351Z [ 3104] INFO SDDSDownloader::SyncInternal WindowsCloudNextGen: skipping decode: nothing to do
    2017-10-27T17:17:12.501Z [ 3104] INFO SDDSDownloader::SyncInternal WindowsCloudNextGen: downloaded suite version: 11.5.9.0, display version: 11.5.9
    2017-10-27T17:17:12.501Z [ 3104] INFO SDDSDownloader::SyncInternal WindowsCloudClean: skipping decode: nothing to do
    2017-10-27T17:17:16.667Z [ 3104] INFO SDDSDownloader::SyncInternal WindowsCloudClean: downloaded suite version: 1.0.34, display version: 3.7.20
    2017-10-27T17:17:16.667Z [ 3104] INFO SDDSDownloader::SyncInternal WindowsCloudAV: skipping decode: nothing to do
    2017-10-27T17:17:20.832Z [ 3104] INFO SDDSDownloader::SyncInternal WindowsCloudAV: downloaded suite version: 11.5.5.3, display version: 11.5.5
    2017-10-27T17:17:20.832Z [ 3104] INFO SDDSDownloader::SyncInternal WindowsCloudHitmanProAlert: skipping decode: nothing to do
    2017-10-27T17:17:24.998Z [ 3104] INFO SDDSDownloader::SyncInternal WindowsCloudHitmanProAlert: downloaded suite version: 1.0.109, display version: 3.6.9
    2017-10-27T17:17:24.998Z [ 3104] INFO SDDSDownloader::SetSduSupplementAsDistribution Found deployable SDU as supplement of component suite.
    2017-10-27T17:17:25.809Z [ 3104] INFO UpdateLogic::SyncAndInstall Saving state.
    2017-10-27T17:17:25.809Z [ 3104] INFO StatePersister::Save Overwriting state file C:\ProgramData\Sophos\AutoUpdate\data\status\SophosUpdateStatus.xml
    2017-10-27T17:17:25.809Z [ 3104] INFO UpdateLogic::SyncAndInstall Installing products.
    2017-10-27T17:17:25.809Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Beginning installation of products.
    2017-10-27T17:17:25.809Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.407.407
    2017-10-27T17:17:25.809Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 3552C5D7-2B27-4047-957C-92A48281E09D 1.2.0.115
    2017-10-27T17:17:25.809Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.0.4.198
    2017-10-27T17:17:25.809Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 46810557-453C-4DC7-B30A-3F60FEF885E4 3.7.20.1
    2017-10-27T17:17:25.809Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.0.0.564
    2017-10-27T17:17:25.809Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 66579BF8-C486-46DB-9B46-8B8FA445433D 1.2.22
    2017-10-27T17:17:25.809Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 8580B6E7-AD8F-4c42-8085-ABD5765C98C5 4.7.15.0
    2017-10-27T17:17:25.809Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 8E360AC3-A63E-48C8-AAC0-B02090ED484C 4.3.60.60
    2017-10-27T17:17:25.809Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1
    2017-10-27T17:17:25.809Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.3.2.40
    2017-10-27T17:17:25.809Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component BD3D3F43-188F-4930-86C4-54343CC78289 1.0.4.16
    2017-10-27T17:17:25.809Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117
    2017-10-27T17:17:25.809Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 2.6.0.71
    2017-10-27T17:17:25.809Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component SDU RECOMMENDED
    2017-10-27T17:17:25.825Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Installing component 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73.
    2017-10-27T17:17:25.825Z [ 3104] INFO ProductInstaller::MakeSetupDLLPath Setup DLL path C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa\Setup.dll.
    2017-10-27T17:17:25.825Z [ 3104] INFO ProductInstaller::DeploySetupDLLs Setup path C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa\Setup.dll.
    2017-10-27T17:17:25.825Z [ 3104] INFO check_manifest Checking manifest:C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa\manifest.dat
    2017-10-27T17:17:25.949Z [ 3104] INFO SetupDLLManager::OpenDll Trying to load setup.dll of product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73.
    2017-10-27T17:17:25.949Z [ 3104] INFO SetupDLLManager::OpenDll Setup DLL loaded C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa\Setup.dll.
    2017-10-27T17:17:25.949Z [ 3104] INFO SetupDLLManager::Install Trying interface IProductSetup2 of product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73.
    2017-10-27T17:17:25.949Z [ 3104] INFO SetupDLLManager::Install Successfully established interface IProductSetup2.
    2017-10-27T17:17:28.477Z [ 3104] INFO SetupDLLManager::Install Reboot state: 0
    2017-10-27T17:17:28.477Z [ 3104] INFO SetupDLLManager::Install Failed to install product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73.
    2017-10-27T17:17:28.477Z [ 3104] INFO Telemetry::LoadTelemetrySupplement Telemetry::LoadTelemetrySupplement 350: Telemetry Interval set to 86400 seconds
    2017-10-27T17:17:28.477Z [ 3104] INFO Telemetry::LoadDocument Telemetry::LoadDocument 222: C:\ProgramData\Sophos\AutoUpdate\\Config\TelemetryConfig.json loaded
    2017-10-27T17:17:28.477Z [ 3104] INFO Telemetry::LoadTelemetrySupplement Telemetry::LoadTelemetrySupplement 391: Telemetry Interval updated to 86400 seconds
    2017-10-27T17:17:28.477Z [ 3104] INFO Telemetry::CalculateLastTelemtryTime Telemetry::CalculateLastTelemtryTime 138: Telemetry last ran at 2017-10-26 17:11:26, Offset 683, Offset Time 2017-10-26 17:22:49
    2017-10-27T17:17:28.477Z [ 3104] INFO Telemetry::HasTelemetrySchedulePeriodElapsed Telemetry::HasTelemetrySchedulePeriodElapsed 161: Telemetry schedule has not elapsed.
    2017-10-27T17:17:28.492Z [ 3104] INFO IPCSender::Write IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID>Install.Failure</ID><StringID>103</StringID><Sender>SophosUpdate</Sender><Insert>hmpa</Insert><Insert>80041f00</Insert></ErrorMessage><ReadableMessage>ERROR: Product installation failed: hmpa</ReadableMessage></Config>
    2017-10-27T17:17:28.492Z [ 3104] INFO WinMain SophosUpdate has completed with the result 4.
    2017-10-27T17:17:28.492Z [ 2036] INFO IPCSender::ProcessSend IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID>Install.Failure</ID><StringID>103</StringID><Sender>SophosUpdate</Sender><Insert>hmpa</Insert><Insert>80041f00</Insert></ErrorMessage><ReadableMessage>ERROR: Product installation failed: hmpa</ReadableMessage></Config>
    2017-10-27T17:17:28.492Z [ 2036] INFO IPCSender::ProcessSend IPCSender::ProcessSend: No messages in queue, starting to wait
    2017-10-27T17:17:29.507Z [ 2036] INFO IPCSender::ProcessSend IPCSender::ProcessSend exiting
    2017-10-27T17:17:29.507Z [ 2036] INFO `anonymous-namespace'::SenderThreadFn::operator() Sender thread finished.
    2017-10-27T17:17:29.507Z [ 3104] INFO StatePersister::Save Overwriting state file C:\ProgramData\Sophos\AutoUpdate\data\status\SophosUpdateStatus.xml
    2017-10-27T17:18:18.149Z [ 4856] INFO WinMain =========================
    2017-10-27T17:18:18.149Z [ 4856] INFO WinMain SophosUpdate is starting.
    2017-10-27T17:18:18.149Z [ 4856] INFO WinMain AutoUpdate version : 5.8.407
    2017-10-27T17:18:18.149Z [ 4856] INFO WinMain SophosUpdate version : 5.8.259
    2017-10-27T17:18:18.149Z [ 4856] INFO WinMain Build : 206630
    2017-10-27T17:18:18.149Z [ 4856] INFO WinMain =========================
    2017-10-27T17:18:18.149Z [ 4856] INFO Environment::Print Platform ID: WIN_7
    2017-10-27T17:18:18.149Z [ 4856] INFO Environment::Print Platform upgraded: 0
    2017-10-27T17:18:18.149Z [ 4856] INFO Environment::Print Subscription: WindowsCloudNextGen RECOMMENDED 11
    2017-10-27T17:18:18.149Z [ 4856] INFO Environment::Print Subscription: WindowsCloudClean RECOMMENDED 1
    2017-10-27T17:18:18.149Z [ 4856] INFO Environment::Print Subscription: WindowsCloudAV RECOMMENDED 11
    2017-10-27T17:18:18.149Z [ 4856] INFO Environment::Print Subscription: WindowsCloudHitmanProAlert RECOMMENDED 1
    2017-10-27T17:18:18.149Z [ 4856] INFO Environment::Print Subscriptions changed: 0
    2017-10-27T17:18:18.149Z [ 4856] INFO Environment::Print Features: APPCNTRL AV CLEAN CORE DLP DVCCNTRL EFW HBT NTP SAV SDU WEBCNTRL XPD
    2017-10-27T17:18:18.149Z [ 4856] INFO Environment::Print Features changed: 0
    2017-10-27T17:18:18.149Z [ 4856] INFO WinMain Set process security
    2017-10-27T17:18:18.149Z [ 4856] INFO WinMain Initialise COM.
    2017-10-27T17:18:18.149Z [ 4856] INFO WinMain Load config.
    2017-10-27T17:18:18.165Z [ 4856] INFO WinMain Create registry reporter.
    2017-10-27T17:18:18.165Z [ 4856] INFO WinMain Create platform reporter.
    2017-10-27T17:18:18.165Z [ 4856] INFO WinMain Create features reporter.
    2017-10-27T17:18:18.165Z [ 4856] INFO WinMain Create subscription reporter.
    2017-10-27T17:18:18.165Z [ 4856] INFO WinMain Create version persister.
    2017-10-27T17:18:18.165Z [ 4856] INFO WinMain Load state.
    2017-10-27T17:18:18.165Z [ 4856] INFO StatePersister::Load Loading state file C:\ProgramData\Sophos\AutoUpdate\data\status\SophosUpdateStatus.xml
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetDownloadedThumbprint Set downloaded thumbprint for 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 to 823ecd03d7c0e10821b6a82c4f226ab7312ae7ced6d8abfc9298194c6f43c631.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetInstalledThumbprint Set installed thumbprint for 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 to f3312bd72b209c9978b5cd8aebd90526b0c1265cc5b21f98a7b62bc67a9e5797.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetDownloadedThumbprint Set downloaded thumbprint for 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 to f3312bd72b209c9978b5cd8aebd90526b0c1265cc5b21f98a7b62bc67a9e5797.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetInstalledThumbprint Set installed thumbprint for 3552C5D7-2B27-4047-957C-92A48281E09D to aaab911a6866e9b3cfec85de7b6495fa7df446254b10bc6dd0defdb6a15c42fc.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetDownloadedThumbprint Set downloaded thumbprint for 3552C5D7-2B27-4047-957C-92A48281E09D to aaab911a6866e9b3cfec85de7b6495fa7df446254b10bc6dd0defdb6a15c42fc.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetInstalledThumbprint Set installed thumbprint for 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD to 2703d0c5f37fa5560437bede240ba60033f7c02b17d8552b9100ffcb876ce6a5.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetDownloadedThumbprint Set downloaded thumbprint for 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD to 2703d0c5f37fa5560437bede240ba60033f7c02b17d8552b9100ffcb876ce6a5.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetInstalledThumbprint Set installed thumbprint for 46810557-453C-4DC7-B30A-3F60FEF885E4 to 4aedff49d49d3bf1341cb03e1be96f95bfe03e2dfaf65392847f17610a160d19.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetDownloadedThumbprint Set downloaded thumbprint for 46810557-453C-4DC7-B30A-3F60FEF885E4 to 4aedff49d49d3bf1341cb03e1be96f95bfe03e2dfaf65392847f17610a160d19.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetInstalledThumbprint Set installed thumbprint for 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 to c68bf99bda01c14ea1a1510c32ec4a79e60ea5205bece92b3fbfa843ed0c6c40.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetDownloadedThumbprint Set downloaded thumbprint for 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 to c68bf99bda01c14ea1a1510c32ec4a79e60ea5205bece92b3fbfa843ed0c6c40.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetInstalledThumbprint Set installed thumbprint for 66579BF8-C486-46DB-9B46-8B8FA445433D to 07186f40b9c3df3978b1b915162577e7850fc7f674395d70aface093373ac4b1.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetDownloadedThumbprint Set downloaded thumbprint for 66579BF8-C486-46DB-9B46-8B8FA445433D to 07186f40b9c3df3978b1b915162577e7850fc7f674395d70aface093373ac4b1.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetInstalledThumbprint Set installed thumbprint for 8580B6E7-AD8F-4c42-8085-ABD5765C98C5 to 5e2243765ec656a7aa0b0cc7d7f0079c7c9581a0e49d986c7fdc649ea4484b3c.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetDownloadedThumbprint Set downloaded thumbprint for 8580B6E7-AD8F-4c42-8085-ABD5765C98C5 to 5e2243765ec656a7aa0b0cc7d7f0079c7c9581a0e49d986c7fdc649ea4484b3c.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetInstalledThumbprint Set installed thumbprint for 8E360AC3-A63E-48C8-AAC0-B02090ED484C to 03b183a824be1519f4ef72ef474666014b036173aaf3109f2083b87b4920a272.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetDownloadedThumbprint Set downloaded thumbprint for 8E360AC3-A63E-48C8-AAC0-B02090ED484C to 03b183a824be1519f4ef72ef474666014b036173aaf3109f2083b87b4920a272.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetInstalledThumbprint Set installed thumbprint for 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 to cc236191517bcc026246118f0510a8148dfa75ed051a70d5e3cf98b91919d4c0.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetDownloadedThumbprint Set downloaded thumbprint for 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 to cc236191517bcc026246118f0510a8148dfa75ed051a70d5e3cf98b91919d4c0.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetInstalledThumbprint Set installed thumbprint for AFB2EB41-7301-4143-90D0-D19ADD7CA53D to 1c306c32e89a3284d0016e8849164bbf03a1fa9f915e37af95a24ba91dc77437.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetDownloadedThumbprint Set downloaded thumbprint for AFB2EB41-7301-4143-90D0-D19ADD7CA53D to 1c306c32e89a3284d0016e8849164bbf03a1fa9f915e37af95a24ba91dc77437.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetInstalledThumbprint Set installed thumbprint for BD3D3F43-188F-4930-86C4-54343CC78289 to 37a63e2a92515695865d254558a81feb014083be023973c60ae6e2b6e0ed080e.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetDownloadedThumbprint Set downloaded thumbprint for BD3D3F43-188F-4930-86C4-54343CC78289 to 37a63e2a92515695865d254558a81feb014083be023973c60ae6e2b6e0ed080e.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetInstalledThumbprint Set installed thumbprint for E17FE03B-0501-4aaa-BC69-0129D965F311 to 1d64aa763e05680e50ba28d8faf0072fdd12defb55dd5bb26eb06bda62a41366.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetDownloadedThumbprint Set downloaded thumbprint for E17FE03B-0501-4aaa-BC69-0129D965F311 to 1d64aa763e05680e50ba28d8faf0072fdd12defb55dd5bb26eb06bda62a41366.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetInstalledThumbprint Set installed thumbprint for F8FFD42E-47AC-4CFF-9E27-EC84ED62128E to 8316a1f2772d9a8b582987a404622b5f3cee1553f46bcbfd0fd42907c663efbe.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetDownloadedThumbprint Set downloaded thumbprint for F8FFD42E-47AC-4CFF-9E27-EC84ED62128E to 8316a1f2772d9a8b582987a404622b5f3cee1553f46bcbfd0fd42907c663efbe.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetInstalledThumbprint Set installed thumbprint for SDU to 65bb116d82afc057d50b84d0f99085960d45ae1f94cee4ec8cd50b065e1119a6.
    2017-10-27T17:18:18.165Z [ 4856] INFO ComponentState::SetDownloadedThumbprint Set downloaded thumbprint for SDU to 65bb116d82afc057d50b84d0f99085960d45ae1f94cee4ec8cd50b065e1119a6.
    2017-10-27T17:18:18.165Z [ 4856] INFO WinMain Create progress reporter.
    2017-10-27T17:18:18.165Z [ 4856] INFO WinMain Create language neutral logger.
    2017-10-27T17:18:18.165Z [ 4856] INFO WinMain Create Update cache evaluator.
    2017-10-27T17:18:18.165Z [ 4856] INFO WinMain Create downloader.
    2017-10-27T17:18:18.165Z [ 4856] INFO WinMain Create Health event manager.
    2017-10-27T17:18:18.165Z [ 4856] INFO WinMain Create Cloud reboot manager.
    2017-10-27T17:18:18.165Z [ 4856] INFO CloudRebootManager::SignalRebootIfRequired No value found for RebootRequiredByCloudInstaller
    2017-10-27T17:18:18.181Z [ 4856] INFO WinMain Create installer.
    2017-10-27T17:18:18.181Z [ 4856] INFO WinMain Create adapter writer.
    2017-10-27T17:18:18.181Z [ 4856] INFO IPCBase::IPCBase IPCBase::IPCBase: Connected to shared memory A32951C539924a12B3C8F2FDA5A268E4
    2017-10-27T17:18:18.181Z [ 4856] INFO WinMain Create completion reporter.
    2017-10-27T17:18:18.181Z [ 4856] INFO WinMain Create telemetry submitter.
    2017-10-27T17:18:18.181Z [ 4244] INFO `anonymous-namespace'::SenderThreadFn::operator() Sender thread started.
    2017-10-27T17:18:18.181Z [ 4244] INFO IPCSender::ProcessSend IPCSender::ProcessSend started
    2017-10-27T17:18:18.181Z [ 4244] INFO IPCSender::ProcessSend IPCSender::ProcessSend: No messages in queue, starting to wait
    2017-10-27T17:18:18.181Z [ 4856] INFO WinMain Create fallback updating logic.
    2017-10-27T17:18:18.181Z [ 4856] INFO WinMain Create update logic.
    2017-10-27T17:18:18.181Z [ 4856] INFO WinMain Performing update.
    2017-10-27T17:18:18.181Z [ 4856] INFO UpdateLogic::Update Reporting update start.
    2017-10-27T17:18:18.181Z [ 4856] INFO IPCSender::Write IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
    2017-10-27T17:18:18.181Z [ 4244] INFO IPCSender::ProcessSend IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
    2017-10-27T17:18:18.181Z [ 4244] INFO IPCSender::ProcessSend IPCSender::ProcessSend: No messages in queue, starting to wait
    2017-10-27T17:18:18.181Z [ 4856] INFO UpdateLogic::SyncAndInstall Performing standard update.
    2017-10-27T17:18:18.181Z [ 4856] INFO UpdateLogic::SyncAndInstall Syncing products.
    2017-10-27T17:18:18.181Z [ 4856] INFO SourceSelector::getCandidateProxies No manually configured proxy.
    2017-10-27T17:18:18.181Z [ 4856] INFO WindowsProxyDiscoveryWrapper::GetDefaultProxyConfiguration WinHttp default proxy not set
    2017-10-27T17:18:18.196Z [ 5696] WARN WindowsProxyDiscoveryWrapper::GetProxyForUrl Failed to get the automatic proxy configuration. The error code was 12180.
    2017-10-27T17:18:18.196Z [ 4856] INFO SourceSelector::evaluate Trying update location: dci.sophosupd.com/update with proxy: <direct; no proxy>
    2017-10-27T17:18:19.132Z [ 4856] INFO SourceSelector::analyze Selected update location: dci.sophosupd.com/update with proxy: <direct; no proxy>
    2017-10-27T17:18:19.132Z [ 4856] INFO SDDSDownloader::SyncInternal Username: GF3DKEHJ44
    2017-10-27T17:18:19.132Z [ 4856] INFO SDDSDownloader::SyncInternal Filename: 303d83c981e8ea131265a15bb00ee7ec
    2017-10-27T17:18:19.132Z [ 4856] INFO CacheEvaluator::Evaluate Analyzing whether to update from Sophos CDN or update cache
    2017-10-27T17:18:19.132Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.132Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for tkshtns02.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.132Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.132Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-alexi-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.148Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.148Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-alexi-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.148Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.148Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-amund-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.148Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.148Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-amund-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.148Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.148Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-angli-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.148Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.148Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-angli-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.148Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.148Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-apoll-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.148Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.148Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-apoll-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.148Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.148Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-arend-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.148Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.148Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-beoth-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.148Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.148Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-beoth-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.148Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.148Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-bossa-host-s2.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.148Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.148Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-bossa-hypv-s2.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.148Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.148Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-brita-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.148Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.148Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-brita-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.148Z [ 4856] WARN CacheEvaluator::GetSmallestDistanceForEachUpdateCache Warning no ipv6 addresses found for v-conv-host-s1.conventional.teekay.vessels:8191.
    2017-10-27T17:18:19.148Z [ 4856] WARN CacheEvaluator::GetSmallestDistanceForEachUpdateCache Warning no ipv6 addresses found for v-conv-hypv-s1.conventional.teekay.vessels:8191.
    2017-10-27T17:18:19.148Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.148Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-hilo-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-hilo-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-hispa-host-s2.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-hispa-hypv-s2.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-lamba-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-nanse-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-nanse-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-natal-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-natal-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-nordi-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-ocean-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-ocean-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-oslo-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-oslo-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-patla-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-peary-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-peary-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-pnord-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-pnord-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.163Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.163Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-randg-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.179Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.179Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-randg-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.179Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.179Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-samba-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.179Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.179Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-scand-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.179Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.179Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-scand-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.179Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.179Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-scott-host-s3.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.179Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.179Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-scott-hypv-s3.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.179Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.179Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-serta-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.179Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.179Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-serta-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.179Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.179Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-sirit-host-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.179Z [ 4856] ERROR IpAddressHelper::GetIpAddressesForGivenHostname Error: 11004 while calling getaddrinfo.
    2017-10-27T17:18:19.179Z [ 4856] ERROR CacheEvaluator::GetSmallestDistanceForEachUpdateCache Error getting ip addresses for v-sirit-hypv-s1.fleet.teekay.vessels:8191. This update cache will be ignored.
    2017-10-27T17:18:19.179Z [ 4856] INFO CacheEvaluator::EvaluateCache Checking access to update cache: v-conv-host-s1.conventional.teekay.vessels:8191
    2017-10-27T17:18:19.226Z [ 4856] INFO CacheEvaluator::EvaluateCache Successfully connected to cache: v-conv-host-s1.conventional.teekay.vessels:8191
    2017-10-27T17:18:19.226Z [ 4856] INFO CacheEvaluator::Evaluate Analysis complete - Using update cache: v-conv-host-s1.conventional.teekay.vessels:8191
    2017-10-27T17:18:19.226Z [ 4856] INFO SDDSDownloader::SyncInternal Updating from cache: v-conv-host-s1.conventional.teekay.vessels:8191
    2017-10-27T17:18:19.226Z [ 4856] INFO SDDSDownloader::SyncInternal Delta compression enabled
    2017-10-27T17:18:19.241Z [ 4856] INFO SUL-Log [I40394] Downloading customer file from sophos:1:1
    2017-10-27T17:18:19.257Z [ 4856] INFO SUL-Log [I40395] Downloaded customer file; fetching catalogues from sophos:1:1...
    2017-10-27T17:18:19.585Z [ 4856] INFO SUL-Log [I40395] Successfully fetched catalogues from sophos:1:1
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Skipping 6DA9E48A-5756-47E9-BAA3-F0286CF945BF 2.6.0.71: not deployable on this platform
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Including F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 2.6.0.71: ssp/*
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Including 8E360AC3-A63E-48C8-AAC0-B02090ED484C 4.3.60.60: hbt/*
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Including 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.0.0.564: efw/*
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Skipping CD297D6B-58A5-474F-8A0D-0A15803B8B50 1.0.0.564: not deployable on this platform
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Including 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1: esh/*
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Skipping 7F682906-6E49-481B-89C5-2DCA36720F4F 1.0.0.21.2: not deployable on this platform
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Skipping 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 1.2.22: not deployable on this platform
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Including 66579BF8-C486-46DB-9B46-8B8FA445433D 1.2.22: ui/*
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Skipping 8087796B-2289-4897-98A5-58FF23DAAFD0 1.3.2.40: not deployable on this platform
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Including 3552C5D7-2B27-4047-957C-92A48281E09D 1.2.0.115: uninstaller/*
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Including AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.3.2.40: ntp/*
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Including 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.0.4.198: shs/*
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Skipping 243DECCD-8080-410D-A45F-77F2182715EE 1.2.0.115: not deployable on this platform
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Including BD3D3F43-188F-4930-86C4-54343CC78289 1.0.4.16: sed/*
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Skipping 1129226C-32AB-4B72-85E1-A9CC8DFBC859 1.0.4.16: not deployable on this platform
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Including 8580B6E7-AD8F-4c42-8085-ABD5765C98C5 4.7.15.0: mcsep/*
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Skipping ENG 3.70.2.0: not deployable
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Including E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117: savxp/*
    2017-10-27T17:18:19.585Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Including 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.407.407: sau/*
    2017-10-27T17:18:19.616Z [ 4856] INFO SUL-Log [I40394] Downloading customer file from sophos:1:1
    2017-10-27T17:18:19.616Z [ 4856] INFO SUL-Log [I40395] Downloaded customer file; fetching catalogues from sophos:1:1...
    2017-10-27T17:18:19.959Z [ 4856] INFO SUL-Log [I40395] Successfully fetched catalogues from sophos:1:1
    2017-10-27T17:18:19.959Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Including 46810557-453C-4DC7-B30A-3F60FEF885E4 3.7.20.1: clean/*
    2017-10-27T17:18:19.975Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Skipping 7A91E6C5-57F2-406E-94BC-E03DC13C6445 3.7.20.1: not deployable on this platform
    2017-10-27T17:18:19.990Z [ 4856] INFO SUL-Log [I40394] Downloading customer file from sophos:1:1
    2017-10-27T17:18:19.990Z [ 4856] INFO SUL-Log [I40395] Downloaded customer file; fetching catalogues from sophos:1:1...
    2017-10-27T17:18:20.349Z [ 4856] INFO SUL-Log [I40395] Successfully fetched catalogues from sophos:1:1
    2017-10-27T17:18:20.380Z [ 4856] INFO SUL-Log [I40394] Downloading customer file from sophos:1:1
    2017-10-27T17:18:20.380Z [ 4856] INFO SUL-Log [I40395] Downloaded customer file; fetching catalogues from sophos:1:1...
    2017-10-27T17:18:20.739Z [ 4856] INFO SUL-Log [I40395] Successfully fetched catalogues from sophos:1:1
    2017-10-27T17:18:20.739Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Skipping 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.6.9.608.73: not deployable on this platform
    2017-10-27T17:18:20.739Z [ 4856] INFO SDDSDownloader::CreatePackageDistributionInformation Including 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73: hmpa/*
    2017-10-27T17:18:20.755Z [ 4856] INFO SDDSDownloader::SyncInternal Beginning synchronise
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I96736] sdds.CEPNG_1159.1: adding primary package WindowsCloudNextGen RECOMMENDED baseVersion=11
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I96736] sdds.CIX_2-BETA.1: adding primary package WindowsCloudClean RECOMMENDED baseVersion=1
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I96736] sdds.CEPNG_1159.1: adding primary package WindowsCloudAV RECOMMENDED baseVersion=11
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I96736] sdds.CIX_2-BETA.1: adding primary package WindowsCloudHitmanProAlert RECOMMENDED baseVersion=1
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product WindowsCloudNextGen RECOMMENDED path=
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 7F682906-6E49-481B-89C5-2DCA36720F4F 1.0.0.21.2 path=esh64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1 path=esh baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 6DA9E48A-5756-47E9-BAA3-F0286CF945BF 2.6.0.71 path=ssp64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 2.6.0.71 path=ssp baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 8E360AC3-A63E-48C8-AAC0-B02090ED484C 4.3.60.60 path=hbt baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 66579BF8-C486-46DB-9B46-8B8FA445433D 1.2.22 path=ui baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 243DECCD-8080-410D-A45F-77F2182715EE 1.2.0.115 path=uninstaller64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.0.4.198 path=shs baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 3552C5D7-2B27-4047-957C-92A48281E09D 1.2.0.115 path=uninstaller baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.3.2.40 path=ntp baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 8087796B-2289-4897-98A5-58FF23DAAFD0 1.3.2.40 path=ntp64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 1.2.22 path=ui64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.0.0.564 path=efw baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product CD297D6B-58A5-474F-8A0D-0A15803B8B50 1.0.0.564 path=efw64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product ENG 3.70.2.0 path=savxp baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 1.0.4.16 path=sed64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product BD3D3F43-188F-4930-86C4-54343CC78289 1.0.4.16 path=sed baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 8580B6E7-AD8F-4c42-8085-ABD5765C98C5 4.7.15.0 path=mcsep baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I45378] sdds.CEPNG_1159.1: found included product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.407.407 path=sau baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.755Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product WindowsCloudNextGen RECOMMENDED path=
    2017-10-27T17:18:20.770Z [ 4856] INFO SUL-Log [I49502] sdds.sdu.xml: found supplement SDU RECOMMENDED path=sdu baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
    2017-10-27T17:18:20.770Z [ 4856] INFO SUL-Log [I95020] sdds.CIX_2-BETA.1: looking for packages included from product WindowsCloudClean RECOMMENDED path=
    2017-10-27T17:18:20.786Z [ 4856] INFO SUL-Log [I45378] sdds.CIX_2-BETA.1: found included product 7A91E6C5-57F2-406E-94BC-E03DC13C6445 3.7.20.1 path=clean64 baseVersion= [included from product WindowsCloudClean RECOMMENDED path=]
    2017-10-27T17:18:20.786Z [ 4856] INFO SUL-Log [I45378] sdds.CIX_2-BETA.1: found included product 46810557-453C-4DC7-B30A-3F60FEF885E4 3.7.20.1 path=clean baseVersion= [included from product WindowsCloudClean RECOMMENDED path=]
    2017-10-27T17:18:20.786Z [ 4856] INFO SUL-Log [I22529] sdds.CIX_2-BETA.1: looking for supplements included from product WindowsCloudClean RECOMMENDED path=
    2017-10-27T17:18:20.786Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product WindowsCloudAV RECOMMENDED path=
    2017-10-27T17:18:20.786Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product WindowsCloudAV RECOMMENDED path=
    2017-10-27T17:18:20.786Z [ 4856] INFO SUL-Log [I95020] sdds.CIX_2-BETA.1: looking for packages included from product WindowsCloudHitmanProAlert RECOMMENDED path=
    2017-10-27T17:18:20.786Z [ 4856] INFO SUL-Log [I45378] sdds.CIX_2-BETA.1: found included product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.6.9.608.73 path=hmpa64 baseVersion= [included from product WindowsCloudHitmanProAlert RECOMMENDED path=]
    2017-10-27T17:18:20.786Z [ 4856] INFO SUL-Log [I45378] sdds.CIX_2-BETA.1: found included product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73 path=hmpa baseVersion= [included from product WindowsCloudHitmanProAlert RECOMMENDED path=]
    2017-10-27T17:18:20.786Z [ 4856] INFO SUL-Log [I22529] sdds.CIX_2-BETA.1: looking for supplements included from product WindowsCloudHitmanProAlert RECOMMENDED path=
    2017-10-27T17:18:20.786Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 7F682906-6E49-481B-89C5-2DCA36720F4F 1.0.0.21.2 path=esh64
    2017-10-27T17:18:20.786Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 7F682906-6E49-481B-89C5-2DCA36720F4F 1.0.0.21.2 path=esh64
    2017-10-27T17:18:20.801Z [ 4856] INFO SUL-Log [I49502] sdds.ESHSUPP.xml: found supplement 07A049D2-0CC4-4E42-8EE8-5C31194954ED RECOMMENDED path=esh64 baseVersion= [included from product 7F682906-6E49-481B-89C5-2DCA36720F4F 1.0.0.21.2 path=esh64]
    2017-10-27T17:18:20.801Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1 path=esh
    2017-10-27T17:18:20.801Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1 path=esh
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I49502] sdds.ESHSUPP.xml: found supplement E629CAD9-B6A4-47B8-8B2F-16B8FD42067B RECOMMENDED path=esh baseVersion= [included from product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1 path=esh]
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 6DA9E48A-5756-47E9-BAA3-F0286CF945BF 2.6.0.71 path=ssp64
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 6DA9E48A-5756-47E9-BAA3-F0286CF945BF 2.6.0.71 path=ssp64
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 2.6.0.71 path=ssp
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 2.6.0.71 path=ssp
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 8E360AC3-A63E-48C8-AAC0-B02090ED484C 4.3.60.60 path=hbt
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 8E360AC3-A63E-48C8-AAC0-B02090ED484C 4.3.60.60 path=hbt
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 66579BF8-C486-46DB-9B46-8B8FA445433D 1.2.22 path=ui
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 66579BF8-C486-46DB-9B46-8B8FA445433D 1.2.22 path=ui
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 243DECCD-8080-410D-A45F-77F2182715EE 1.2.0.115 path=uninstaller64
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 243DECCD-8080-410D-A45F-77F2182715EE 1.2.0.115 path=uninstaller64
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.0.4.198 path=shs
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.0.4.198 path=shs
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 3552C5D7-2B27-4047-957C-92A48281E09D 1.2.0.115 path=uninstaller
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 3552C5D7-2B27-4047-957C-92A48281E09D 1.2.0.115 path=uninstaller
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.3.2.40 path=ntp
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.3.2.40 path=ntp
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 8087796B-2289-4897-98A5-58FF23DAAFD0 1.3.2.40 path=ntp64
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 8087796B-2289-4897-98A5-58FF23DAAFD0 1.3.2.40 path=ntp64
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 1.2.22 path=ui64
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 1.2.22 path=ui64
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.0.0.564 path=efw
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.0.0.564 path=efw
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product CD297D6B-58A5-474F-8A0D-0A15803B8B50 1.0.0.564 path=efw64
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product CD297D6B-58A5-474F-8A0D-0A15803B8B50 1.0.0.564 path=efw64
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product ENG 3.70.2.0 path=savxp
    2017-10-27T17:18:20.817Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product ENG 3.70.2.0 path=savxp
    2017-10-27T17:18:20.833Z [ 4856] INFO SUL-Log [I49502] sdds.VDB_supp.xml: found supplement VDL LATEST path=savxp baseVersion= [included from product ENG 3.70.2.0 path=savxp]
    2017-10-27T17:18:20.833Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 1.0.4.16 path=sed64
    2017-10-27T17:18:20.833Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 1.0.4.16 path=sed64
    2017-10-27T17:18:20.833Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product BD3D3F43-188F-4930-86C4-54343CC78289 1.0.4.16 path=sed
    2017-10-27T17:18:20.833Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product BD3D3F43-188F-4930-86C4-54343CC78289 1.0.4.16 path=sed
    2017-10-27T17:18:20.833Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 8580B6E7-AD8F-4c42-8085-ABD5765C98C5 4.7.15.0 path=mcsep
    2017-10-27T17:18:20.833Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 8580B6E7-AD8F-4c42-8085-ABD5765C98C5 4.7.15.0 path=mcsep
    2017-10-27T17:18:20.833Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp
    2017-10-27T17:18:20.833Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp
    2017-10-27T17:18:20.848Z [ 4856] INFO SUL-Log [I49502] sdds.APPFEED_d1.xml: found supplement USERAPPFEED LATEST path=savxp baseVersion= [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp]
    2017-10-27T17:18:20.864Z [ 4856] INFO SUL-Log [I49502] sdds.CRTSUPP.xml: found supplement 97B6A561-5F87-4A2E-A4FE-177F48D8899F RECOMMENDED path=savxp/crt baseVersion= [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp]
    2017-10-27T17:18:20.879Z [ 4856] INFO SUL-Log [I49502] sdds.SAVCNTRL.xml: found supplement SAVCONTROLLINE RECOMMENDED path=savxp baseVersion= [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp]
    2017-10-27T17:18:20.895Z [ 4856] INFO SUL-Log [I49502] sdds.sxl_supp.xml: found supplement SXLSUP LATEST path=savxp baseVersion=2 [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp]
    2017-10-27T17:18:20.911Z [ 4856] INFO SUL-Log [I49502] sdds.hips.xml: found supplement HIPS LATEST_CLOUD_ENDPOINT path=savxp baseVersion= [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp]
    2017-10-27T17:18:20.911Z [ 4856] INFO SUL-Log [I95020] sdds.CEPNG_1159.1: looking for packages included from product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.407.407 path=sau
    2017-10-27T17:18:20.911Z [ 4856] INFO SUL-Log [I22529] sdds.CEPNG_1159.1: looking for supplements included from product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.407.407 path=sau
    2017-10-27T17:18:20.926Z [ 4856] INFO SUL-Log [I49502] sdds.TELEMSUPP.xml: found supplement TELEMSUP RECOMMENDED path=sau baseVersion= [included from product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.407.407 path=sau]
    2017-10-27T17:18:20.926Z [ 4856] INFO SUL-Log [I95020] sdds.sdu.xml: looking for packages included from product SDU RECOMMENDED path=sdu
    2017-10-27T17:18:20.926Z [ 4856] INFO SUL-Log [I22529] sdds.sdu.xml: looking for supplements included from product SDU RECOMMENDED path=sdu
    2017-10-27T17:18:20.926Z [ 4856] INFO SUL-Log [I95020] sdds.CIX_2-BETA.1: looking for packages included from product 7A91E6C5-57F2-406E-94BC-E03DC13C6445 3.7.20.1 path=clean64
    2017-10-27T17:18:20.926Z [ 4856] INFO SUL-Log [I22529] sdds.CIX_2-BETA.1: looking for supplements included from product 7A91E6C5-57F2-406E-94BC-E03DC13C6445 3.7.20.1 path=clean64
    2017-10-27T17:18:20.926Z [ 4856] INFO SUL-Log [I95020] sdds.CIX_2-BETA.1: looking for packages included from product 46810557-453C-4DC7-B30A-3F60FEF885E4 3.7.20.1 path=clean
    2017-10-27T17:18:20.926Z [ 4856] INFO SUL-Log [I22529] sdds.CIX_2-BETA.1: looking for supplements included from product 46810557-453C-4DC7-B30A-3F60FEF885E4 3.7.20.1 path=clean
    2017-10-27T17:18:20.926Z [ 4856] INFO SUL-Log [I95020] sdds.CIX_2-BETA.1: looking for packages included from product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.6.9.608.73 path=hmpa64
    2017-10-27T17:18:20.926Z [ 4856] INFO SUL-Log [I22529] sdds.CIX_2-BETA.1: looking for supplements included from product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.6.9.608.73 path=hmpa64
    2017-10-27T17:18:20.957Z [ 4856] INFO SUL-Log [I49502] sdds.hmpa_data.xml: found supplement hmpa_data LATEST path=hmpa64 baseVersion=1 [included from product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.6.9.608.73 path=hmpa64]
    2017-10-27T17:18:20.957Z [ 4856] INFO SUL-Log [I95020] sdds.CIX_2-BETA.1: looking for packages included from product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73 path=hmpa
    2017-10-27T17:18:20.957Z [ 4856] INFO SUL-Log [I22529] sdds.CIX_2-BETA.1: looking for supplements included from product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73 path=hmpa
    2017-10-27T17:18:20.957Z [ 4856] INFO SUL-Log [I49502] sdds.hmpa_data.xml: found supplement hmpa_data LATEST path=hmpa baseVersion=1 [included from product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73 path=hmpa]
    2017-10-27T17:18:20.957Z [ 4856] INFO SUL-Log [I95020] sdds.ESHSUPP.xml: looking for packages included from product 07A049D2-0CC4-4E42-8EE8-5C31194954ED RECOMMENDED path=esh64
    2017-10-27T17:18:20.957Z [ 4856] INFO SUL-Log [I22529] sdds.ESHSUPP.xml: looking for supplements included from product 07A049D2-0CC4-4E42-8EE8-5C31194954ED RECOMMENDED path=esh64
    2017-10-27T17:18:20.957Z [ 4856] INFO SUL-Log [I95020] sdds.ESHSUPP.xml: looking for packages included from product E629CAD9-B6A4-47B8-8B2F-16B8FD42067B RECOMMENDED path=esh
    2017-10-27T17:18:20.957Z [ 4856] INFO SUL-Log [I22529] sdds.ESHSUPP.xml: looking for supplements included from product E629CAD9-B6A4-47B8-8B2F-16B8FD42067B RECOMMENDED path=esh
    2017-10-27T17:18:20.957Z [ 4856] INFO SUL-Log [I95020] sdds.VDB_supp.xml: looking for packages included from product VDL LATEST path=savxp
    2017-10-27T17:18:20.957Z [ 4856] INFO SUL-Log [I22529] sdds.VDB_supp.xml: looking for supplements included from product VDL LATEST path=savxp
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I49502] sdds.data0910.xml: found supplement IDE545 LATEST path=savxp baseVersion= [included from product VDL LATEST path=savxp]
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I95020] sdds.APPFEED_d1.xml: looking for packages included from product USERAPPFEED LATEST path=savxp
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I22529] sdds.APPFEED_d1.xml: looking for supplements included from product USERAPPFEED LATEST path=savxp
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I95020] sdds.CRTSUPP.xml: looking for packages included from product 97B6A561-5F87-4A2E-A4FE-177F48D8899F RECOMMENDED path=savxp/crt
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I22529] sdds.CRTSUPP.xml: looking for supplements included from product 97B6A561-5F87-4A2E-A4FE-177F48D8899F RECOMMENDED path=savxp/crt
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I95020] sdds.SAVCNTRL.xml: looking for packages included from product SAVCONTROLLINE RECOMMENDED path=savxp
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I22529] sdds.SAVCNTRL.xml: looking for supplements included from product SAVCONTROLLINE RECOMMENDED path=savxp
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I95020] sdds.sxl_supp.xml: looking for packages included from product SXLSUP LATEST path=savxp
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I22529] sdds.sxl_supp.xml: looking for supplements included from product SXLSUP LATEST path=savxp
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I95020] sdds.hips.xml: looking for packages included from product HIPS LATEST_CLOUD_ENDPOINT path=savxp
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I22529] sdds.hips.xml: looking for supplements included from product HIPS LATEST_CLOUD_ENDPOINT path=savxp
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I95020] sdds.TELEMSUPP.xml: looking for packages included from product TELEMSUP RECOMMENDED path=sau
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I22529] sdds.TELEMSUPP.xml: looking for supplements included from product TELEMSUP RECOMMENDED path=sau
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I95020] sdds.hmpa_data.xml: looking for packages included from product hmpa_data LATEST path=hmpa64
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I22529] sdds.hmpa_data.xml: looking for supplements included from product hmpa_data LATEST path=hmpa64
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I95020] sdds.hmpa_data.xml: looking for packages included from product hmpa_data LATEST path=hmpa
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I22529] sdds.hmpa_data.xml: looking for supplements included from product hmpa_data LATEST path=hmpa
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I95020] sdds.data0910.xml: looking for packages included from product IDE545 LATEST path=savxp
    2017-10-27T17:18:21.020Z [ 4856] INFO SUL-Log [I22529] sdds.data0910.xml: looking for supplements included from product IDE545 LATEST path=savxp
    2017-10-27T17:18:21.051Z [ 4856] INFO SUL-Log [I49502] sdds.data0910.xml: found supplement IDE546 LATEST path=savxp baseVersion= [included from product IDE545 LATEST path=savxp]
    2017-10-27T17:18:21.051Z [ 4856] INFO SUL-Log [I95020] sdds.data0910.xml: looking for packages included from product IDE546 LATEST path=savxp
    2017-10-27T17:18:21.051Z [ 4856] INFO SUL-Log [I22529] sdds.data0910.xml: looking for supplements included from product IDE546 LATEST path=savxp
    2017-10-27T17:18:21.067Z [ 4856] INFO SUL-Log [I49502] sdds.data0910.xml: found supplement IDE547 LATEST path=savxp baseVersion= [included from product IDE546 LATEST path=savxp]
    2017-10-27T17:18:21.067Z [ 4856] INFO SUL-Log [I95020] sdds.data0910.xml: looking for packages included from product IDE547 LATEST path=savxp
    2017-10-27T17:18:21.067Z [ 4856] INFO SUL-Log [I22529] sdds.data0910.xml: looking for supplements included from product IDE547 LATEST path=savxp
    2017-10-27T17:18:21.098Z [ 4856] INFO SUL-Log [I49502] sdds.data0910.xml: found supplement IDE548 LATEST path=savxp baseVersion= [included from product IDE547 LATEST path=savxp]
    2017-10-27T17:18:21.098Z [ 4856] INFO SUL-Log [I95020] sdds.data0910.xml: looking for packages included from product IDE548 LATEST path=savxp
    2017-10-27T17:18:21.098Z [ 4856] INFO SUL-Log [I22529] sdds.data0910.xml: looking for supplements included from product IDE548 LATEST path=savxp
    2017-10-27T17:18:21.098Z [ 4856] INFO SUL-Log [I19463] Syncing product WindowsCloudNextGen RECOMMENDED path=
    2017-10-27T17:18:21.238Z [ 4856] INFO SUL-Log [I19463] Syncing product WindowsCloudClean RECOMMENDED path=
    2017-10-27T17:18:21.254Z [ 4856] INFO SUL-Log [I19463] Syncing product WindowsCloudAV RECOMMENDED path=
    2017-10-27T17:18:21.254Z [ 4856] INFO SUL-Log [I19463] Syncing product WindowsCloudHitmanProAlert RECOMMENDED path=
    2017-10-27T17:18:21.270Z [ 4856] INFO SUL-Log [I19463] Syncing product 7F682906-6E49-481B-89C5-2DCA36720F4F 1.0.0.21.2 path=esh64
    2017-10-27T17:18:21.270Z [ 4856] INFO SUL-Log [I19463] Syncing product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1 path=esh
    2017-10-27T17:18:21.270Z [ 4856] INFO SUL-Log [I19463] Syncing product 6DA9E48A-5756-47E9-BAA3-F0286CF945BF 2.6.0.71 path=ssp64
    2017-10-27T17:18:21.270Z [ 4856] INFO SUL-Log [I19463] Syncing product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 2.6.0.71 path=ssp
    2017-10-27T17:18:21.285Z [ 4856] INFO SUL-Log [I19463] Syncing product 8E360AC3-A63E-48C8-AAC0-B02090ED484C 4.3.60.60 path=hbt
    2017-10-27T17:18:21.285Z [ 4856] INFO SUL-Log [I19463] Syncing product 66579BF8-C486-46DB-9B46-8B8FA445433D 1.2.22 path=ui
    2017-10-27T17:18:21.285Z [ 4856] INFO SUL-Log [I19463] Syncing product 243DECCD-8080-410D-A45F-77F2182715EE 1.2.0.115 path=uninstaller64
    2017-10-27T17:18:21.301Z [ 4856] INFO SUL-Log [I19463] Syncing product 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.0.4.198 path=shs
    2017-10-27T17:18:21.301Z [ 4856] INFO SUL-Log [I19463] Syncing product 3552C5D7-2B27-4047-957C-92A48281E09D 1.2.0.115 path=uninstaller
    2017-10-27T17:18:21.301Z [ 4856] INFO SUL-Log [I19463] Syncing product AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.3.2.40 path=ntp
    2017-10-27T17:18:21.316Z [ 4856] INFO SUL-Log [I19463] Syncing product 8087796B-2289-4897-98A5-58FF23DAAFD0 1.3.2.40 path=ntp64
    2017-10-27T17:18:21.316Z [ 4856] INFO SUL-Log [I19463] Syncing product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 1.2.22 path=ui64
    2017-10-27T17:18:21.332Z [ 4856] INFO SUL-Log [I19463] Syncing product 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.0.0.564 path=efw
    2017-10-27T17:18:21.332Z [ 4856] INFO SUL-Log [I19463] Syncing product CD297D6B-58A5-474F-8A0D-0A15803B8B50 1.0.0.564 path=efw64
    2017-10-27T17:18:21.332Z [ 4856] INFO SUL-Log [I19463] Syncing product ENG 3.70.2.0 path=savxp
    2017-10-27T17:18:21.332Z [ 4856] INFO SUL-Log [I19463] Syncing product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 1.0.4.16 path=sed64
    2017-10-27T17:18:21.348Z [ 4856] INFO SUL-Log [I19463] Syncing product BD3D3F43-188F-4930-86C4-54343CC78289 1.0.4.16 path=sed
    2017-10-27T17:18:21.348Z [ 4856] INFO SUL-Log [I19463] Syncing product 8580B6E7-AD8F-4c42-8085-ABD5765C98C5 4.7.15.0 path=mcsep
    2017-10-27T17:18:21.348Z [ 4856] INFO SUL-Log [I19463] Syncing product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp
    2017-10-27T17:18:21.410Z [ 4856] INFO SUL-Log [I19463] Syncing product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.407.407 path=sau
    2017-10-27T17:18:21.426Z [ 4856] INFO SUL-Log [I19463] Syncing product SDU RECOMMENDED path=sdu
    2017-10-27T17:18:21.426Z [ 4856] INFO SUL-Log [I19463] Syncing product 7A91E6C5-57F2-406E-94BC-E03DC13C6445 3.7.20.1 path=clean64
    2017-10-27T17:18:21.426Z [ 4856] INFO SUL-Log [I19463] Syncing product 46810557-453C-4DC7-B30A-3F60FEF885E4 3.7.20.1 path=clean
    2017-10-27T17:18:21.426Z [ 4856] INFO SUL-Log [I19463] Syncing product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.6.9.608.73 path=hmpa64
    2017-10-27T17:18:21.441Z [ 4856] INFO SUL-Log [I19463] Syncing product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73 path=hmpa
    2017-10-27T17:18:21.441Z [ 4856] INFO SUL-Log [I19463] Syncing product 07A049D2-0CC4-4E42-8EE8-5C31194954ED RECOMMENDED path=esh64
    2017-10-27T17:18:21.457Z [ 4856] INFO SUL-Log [I19463] Syncing product E629CAD9-B6A4-47B8-8B2F-16B8FD42067B RECOMMENDED path=esh
    2017-10-27T17:18:21.457Z [ 4856] INFO SUL-Log [I19463] Syncing product VDL LATEST path=savxp
    2017-10-27T17:18:21.488Z [ 4856] INFO SUL-Log [I19463] Syncing product USERAPPFEED LATEST path=savxp
    2017-10-27T17:18:21.504Z [ 4856] INFO SUL-Log [I19463] Syncing product 97B6A561-5F87-4A2E-A4FE-177F48D8899F RECOMMENDED path=savxp/crt
    2017-10-27T17:18:21.504Z [ 4856] INFO SUL-Log [I19463] Syncing product SAVCONTROLLINE RECOMMENDED path=savxp
    2017-10-27T17:18:21.504Z [ 4856] INFO SUL-Log [I19463] Syncing product SXLSUP LATEST path=savxp
    2017-10-27T17:18:21.504Z [ 4856] INFO SUL-Log [I19463] Syncing product HIPS LATEST_CLOUD_ENDPOINT path=savxp
    2017-10-27T17:18:21.519Z [ 4856] INFO SUL-Log [I19463] Syncing product TELEMSUP RECOMMENDED path=sau
    2017-10-27T17:18:21.519Z [ 4856] INFO SUL-Log [I19463] Syncing product hmpa_data LATEST path=hmpa64
    2017-10-27T17:18:21.519Z [ 4856] INFO SUL-Log [I19463] Syncing product hmpa_data LATEST path=hmpa
    2017-10-27T17:18:21.519Z [ 4856] INFO SUL-Log [I19463] Syncing product IDE545 LATEST path=savxp
    2017-10-27T17:18:21.535Z [ 4856] INFO SUL-Log [I19463] Syncing product IDE546 LATEST path=savxp
    2017-10-27T17:18:21.566Z [ 4856] INFO SUL-Log [I19463] Syncing product IDE547 LATEST path=savxp
    2017-10-27T17:18:21.566Z [ 4856] INFO SUL-Log [I19463] Syncing product IDE548 LATEST path=savxp
    2017-10-27T17:18:21.800Z [ 4856] INFO UpdateLogic::SyncAndInstall::<lambda_a405a5dd4174f6a38a39ec6dd97620b1>::operator() Removing orphan products.
    2017-10-27T17:18:21.800Z [ 4856] INFO internal::IdentifyComponentsToRemove Orphan product found: 1129226C-32AB-4B72-85E1-A9CC8DFBC859
    2017-10-27T17:18:21.800Z [ 4856] INFO internal::IdentifyComponentsToRemove Orphan product found: 243DECCD-8080-410D-A45F-77F2182715EE
    2017-10-27T17:18:21.800Z [ 4856] INFO internal::IdentifyComponentsToRemove Orphan product found: 244E68BF-E1BB-4A6B-AC18-A492DE0134C0
    2017-10-27T17:18:21.800Z [ 4856] INFO internal::IdentifyComponentsToRemove Orphan product found: 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5
    2017-10-27T17:18:21.800Z [ 4856] INFO internal::IdentifyComponentsToRemove Orphan product found: 6DA9E48A-5756-47E9-BAA3-F0286CF945BF
    2017-10-27T17:18:21.800Z [ 4856] INFO internal::IdentifyComponentsToRemove Orphan product found: 7A91E6C5-57F2-406E-94BC-E03DC13C6445
    2017-10-27T17:18:21.800Z [ 4856] INFO internal::IdentifyComponentsToRemove Orphan product found: 7F682906-6E49-481B-89C5-2DCA36720F4F
    2017-10-27T17:18:21.800Z [ 4856] INFO internal::IdentifyComponentsToRemove Orphan product found: 8087796B-2289-4897-98A5-58FF23DAAFD0
    2017-10-27T17:18:21.800Z [ 4856] INFO internal::IdentifyComponentsToRemove Orphan product found: CD297D6B-58A5-474F-8A0D-0A15803B8B50
    2017-10-27T17:18:21.800Z [ 4856] INFO ProductInstaller::UninstallSetupDlls Beginning uninstallation of products.
    2017-10-27T17:18:21.800Z [ 4856] INFO StatePersister::Save Overwriting state file C:\ProgramData\Sophos\AutoUpdate\data\status\SophosUpdateStatus.xml
    2017-10-27T17:18:21.800Z [ 4856] INFO SDDSDownloader::SyncInternal Beginning decode
    2017-10-27T17:18:22.798Z [ 4856] INFO SDDSDownloader::SyncInternal WindowsCloudNextGen: skipping decode: nothing to do
    2017-10-27T17:18:26.995Z [ 4856] INFO SDDSDownloader::SyncInternal WindowsCloudNextGen: downloaded suite version: 11.5.9.0, display version: 11.5.9
    2017-10-27T17:18:26.995Z [ 4856] INFO SDDSDownloader::SyncInternal WindowsCloudClean: skipping decode: nothing to do
    2017-10-27T17:18:31.145Z [ 4856] INFO SDDSDownloader::SyncInternal WindowsCloudClean: downloaded suite version: 1.0.34, display version: 3.7.20
    2017-10-27T17:18:31.145Z [ 4856] INFO SDDSDownloader::SyncInternal WindowsCloudAV: skipping decode: nothing to do
    2017-10-27T17:18:35.310Z [ 4856] INFO SDDSDownloader::SyncInternal WindowsCloudAV: downloaded suite version: 11.5.5.3, display version: 11.5.5
    2017-10-27T17:18:35.310Z [ 4856] INFO SDDSDownloader::SyncInternal WindowsCloudHitmanProAlert: skipping decode: nothing to do
    2017-10-27T17:18:39.475Z [ 4856] INFO SDDSDownloader::SyncInternal WindowsCloudHitmanProAlert: downloaded suite version: 1.0.109, display version: 3.6.9
    2017-10-27T17:18:39.475Z [ 4856] INFO SDDSDownloader::SetSduSupplementAsDistribution Found deployable SDU as supplement of component suite.
    2017-10-27T17:18:40.287Z [ 4856] INFO UpdateLogic::SyncAndInstall Saving state.
    2017-10-27T17:18:40.302Z [ 4856] INFO StatePersister::Save Overwriting state file C:\ProgramData\Sophos\AutoUpdate\data\status\SophosUpdateStatus.xml
    2017-10-27T17:18:40.302Z [ 4856] INFO UpdateLogic::SyncAndInstall Installing products.
    2017-10-27T17:18:40.302Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Beginning installation of products.
    2017-10-27T17:18:40.302Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.407.407
    2017-10-27T17:18:40.302Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 3552C5D7-2B27-4047-957C-92A48281E09D 1.2.0.115
    2017-10-27T17:18:40.302Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.0.4.198
    2017-10-27T17:18:40.302Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 46810557-453C-4DC7-B30A-3F60FEF885E4 3.7.20.1
    2017-10-27T17:18:40.302Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.0.0.564
    2017-10-27T17:18:40.302Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 66579BF8-C486-46DB-9B46-8B8FA445433D 1.2.22
    2017-10-27T17:18:40.302Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 8580B6E7-AD8F-4c42-8085-ABD5765C98C5 4.7.15.0
    2017-10-27T17:18:40.302Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 8E360AC3-A63E-48C8-AAC0-B02090ED484C 4.3.60.60
    2017-10-27T17:18:40.302Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1
    2017-10-27T17:18:40.302Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.3.2.40
    2017-10-27T17:18:40.302Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component BD3D3F43-188F-4930-86C4-54343CC78289 1.0.4.16
    2017-10-27T17:18:40.302Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117
    2017-10-27T17:18:40.318Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 2.6.0.71
    2017-10-27T17:18:40.318Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Skipped installation of component SDU RECOMMENDED
    2017-10-27T17:18:40.318Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Installing component 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73.
    2017-10-27T17:18:40.318Z [ 4856] INFO ProductInstaller::MakeSetupDLLPath Setup DLL path C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa\Setup.dll.
    2017-10-27T17:18:40.318Z [ 4856] INFO ProductInstaller::DeploySetupDLLs Setup path C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa\Setup.dll.
    2017-10-27T17:18:40.318Z [ 4856] INFO check_manifest Checking manifest:C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa\manifest.dat
    2017-10-27T17:18:40.443Z [ 4856] INFO SetupDLLManager::OpenDll Trying to load setup.dll of product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73.
    2017-10-27T17:18:40.443Z [ 4856] INFO SetupDLLManager::OpenDll Setup DLL loaded C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa\Setup.dll.
    2017-10-27T17:18:40.443Z [ 4856] INFO SetupDLLManager::Install Trying interface IProductSetup2 of product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73.
    2017-10-27T17:18:40.443Z [ 4856] INFO SetupDLLManager::Install Successfully established interface IProductSetup2.
    2017-10-27T17:18:42.970Z [ 4856] INFO SetupDLLManager::Install Reboot state: 0
    2017-10-27T17:18:42.970Z [ 4856] INFO SetupDLLManager::Install Failed to install product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.9.608.73.
    2017-10-27T17:18:42.970Z [ 4856] INFO Telemetry::LoadTelemetrySupplement Telemetry::LoadTelemetrySupplement 350: Telemetry Interval set to 86400 seconds
    2017-10-27T17:18:42.970Z [ 4856] INFO Telemetry::LoadDocument Telemetry::LoadDocument 222: C:\ProgramData\Sophos\AutoUpdate\\Config\TelemetryConfig.json loaded
    2017-10-27T17:18:42.970Z [ 4856] INFO Telemetry::LoadTelemetrySupplement Telemetry::LoadTelemetrySupplement 391: Telemetry Interval updated to 86400 seconds
    2017-10-27T17:18:42.970Z [ 4856] INFO Telemetry::CalculateLastTelemtryTime Telemetry::CalculateLastTelemtryTime 138: Telemetry last ran at 2017-10-26 17:11:26, Offset 683, Offset Time 2017-10-26 17:22:49
    2017-10-27T17:18:42.970Z [ 4856] INFO Telemetry::HasTelemetrySchedulePeriodElapsed Telemetry::HasTelemetrySchedulePeriodElapsed 161: Telemetry schedule has not elapsed.
    2017-10-27T17:18:42.986Z [ 4856] INFO IPCSender::Write IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID>Install.Failure</ID><StringID>103</StringID><Sender>SophosUpdate</Sender><Insert>hmpa</Insert><Insert>80041f00</Insert></ErrorMessage><ReadableMessage>ERROR: Product installation failed: hmpa</ReadableMessage></Config>
    2017-10-27T17:18:42.986Z [ 4856] INFO WinMain SophosUpdate has completed with the result 4.
    2017-10-27T17:18:42.986Z [ 4244] INFO IPCSender::ProcessSend IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID>Install.Failure</ID><StringID>103</StringID><Sender>SophosUpdate</Sender><Insert>hmpa</Insert><Insert>80041f00</Insert></ErrorMessage><ReadableMessage>ERROR: Product installation failed: hmpa</ReadableMessage></Config>
    2017-10-27T17:18:42.986Z [ 4244] INFO IPCSender::ProcessSend IPCSender::ProcessSend: No messages in queue, starting to wait
    2017-10-27T17:18:44.000Z [ 4244] INFO IPCSender::ProcessSend IPCSender::ProcessSend exiting
    2017-10-27T17:18:44.000Z [ 4244] INFO `anonymous-namespace'::SenderThreadFn::operator() Sender thread finished.
    2017-10-27T17:18:44.000Z [ 4856] INFO StatePersister::Save Overwriting state file C:\ProgramData\Sophos\AutoUpdate\data\status\SophosUpdateStatus.xml

  • 0 in reply to Bruno Novis

    Hello Bruno Novis,

    a Central installation and the corresponding forum might be the better place to post.
    Anyway apparently the Intercept X install/update fails. Please check the Sophos HitmanPro Alert install log in %windir%\Temp\.

    Christian

  • 0 in reply to QC

    Hello Christian.

    Thanks for your reply.

    Find bellow the log file:

     

    a 2017-10-23 17:29:45.101 [5712:4480] - Beginning install
    a 2017-10-23 17:29:45.101 [5712:4480] - Executing step: Validate it is NextGen endpoint
    a 2017-10-23 17:29:45.101 [5712:4480] - Executing step: Validate the user is an admin
    a 2017-10-23 17:29:45.101 [5712:4480] - Executing step: Validate that HMPA is not pending reboot
    a 2017-10-23 17:29:45.101 [5712:4480] - Executing step: HMPA app upgrader composite
    a 2017-10-23 17:29:45.101 [5712:4480] - Executing step: HMPA app upgrader
    w 2017-10-23 17:29:47.629 [5712:4480] - Failed to run install command: "C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa\hmpalert.exe" /upgrade /quiet /noautoupdate, result: -1 reboot not required
    w 2017-10-23 17:29:47.629 [5712:4480] - Failed step: HMPA app upgrader, rolling back previous steps
    w 2017-10-23 17:29:47.629 [5712:4480] - Failed composite step
    w 2017-10-23 17:29:47.629 [5712:4480] - Failed step: HMPA app upgrader composite, rolling back previous steps
    a 2017-10-23 17:29:47.629 [5712:4480] - Rolling back step: Validate that HMPA is not pending reboot
    a 2017-10-23 17:29:47.629 [5712:4480] - Rolling back step: Validate the user is an admin
    a 2017-10-23 17:29:47.629 [5712:4480] - Rolling back step: Validate it is NextGen endpoint
    w 2017-10-23 17:29:47.629 [5712:4480] - Failed composite step
    e 2017-10-23 17:29:47.629 [5712:4480] - Action failed

Reply
  • 0 in reply to QC

    Hello Christian.

    Thanks for your reply.

    Find bellow the log file:

     

    a 2017-10-23 17:29:45.101 [5712:4480] - Beginning install
    a 2017-10-23 17:29:45.101 [5712:4480] - Executing step: Validate it is NextGen endpoint
    a 2017-10-23 17:29:45.101 [5712:4480] - Executing step: Validate the user is an admin
    a 2017-10-23 17:29:45.101 [5712:4480] - Executing step: Validate that HMPA is not pending reboot
    a 2017-10-23 17:29:45.101 [5712:4480] - Executing step: HMPA app upgrader composite
    a 2017-10-23 17:29:45.101 [5712:4480] - Executing step: HMPA app upgrader
    w 2017-10-23 17:29:47.629 [5712:4480] - Failed to run install command: "C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa\hmpalert.exe" /upgrade /quiet /noautoupdate, result: -1 reboot not required
    w 2017-10-23 17:29:47.629 [5712:4480] - Failed step: HMPA app upgrader, rolling back previous steps
    w 2017-10-23 17:29:47.629 [5712:4480] - Failed composite step
    w 2017-10-23 17:29:47.629 [5712:4480] - Failed step: HMPA app upgrader composite, rolling back previous steps
    a 2017-10-23 17:29:47.629 [5712:4480] - Rolling back step: Validate that HMPA is not pending reboot
    a 2017-10-23 17:29:47.629 [5712:4480] - Rolling back step: Validate the user is an admin
    a 2017-10-23 17:29:47.629 [5712:4480] - Rolling back step: Validate it is NextGen endpoint
    w 2017-10-23 17:29:47.629 [5712:4480] - Failed composite step
    e 2017-10-23 17:29:47.629 [5712:4480] - Action failed

Children
No Data
Unfiltered HTML