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Sophos Endpoint Software Sophos Data Recorder service using high CPU on servers

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Sophos Data Recorder service using high CPU on servers

Chris Toppin over 6 years ago

Last night Sophos end point was updated on ours servers.

Today we are having multiple issue on most productions servers and finding this is due to the Sophos Data Recorder using 25%-50% of CPU constantly.

Anyone see this and know how to resolve the issue?

Thanks,

Rich

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0 Chris Toppin over 6 years ago

We worked with Sophos support and they provided us with a newer version of SDRService.exe (the .exe that runs the service), and had to manually deploy the file to all the servers.
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0 jak over 6 years ago in reply to Chris Toppin

Thanks for the update. Good to know there is a fix. I assume it's also in 1.1 and you'll get that automatically when it's updated.

Regards,

Jak
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0 jak over 6 years ago in reply to Chris Toppin

Thanks for the update. Good to know there is a fix. I assume it's also in 1.1 and you'll get that automatically when it's updated.

Regards,

Jak
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