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Sophos UI.exe steals focus of fullscreen games

benny4982

If you start a game on an endpoint the game minimizes to taskbar because sophos ui.exe is stealing the focus.
Sometimes after 10 or more times clicking the icon in the taskbar it stays open.

For example with wow from blizzard.(done with a little tool which tracks the focus)

No foreground application | Mon Aug 14 07:20:46 2017
10344:G:\World of Warcraft\Wow-64.exe | Mon Aug 14 07:20:46 2017
11412:C:\Program Files\Sophos\Sophos UI\Sophos UI.exe | Mon Aug 14 07:20:46 2017

We use Central Endpoint Protection Advanced with Intercept X.
Any Ideas?

Greetings

Benny



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  • 0

    For the love of all things holy, please come up with a fix for this wildly annoying bug. It doesn't matter what I'm doing (typing in Notepad, Outlook, OneNote etc.), the "Sophos UI.exe" process is stealing the focus and suddenly I'm no longer typing where the cursor was. I've also had this happen many times while gaming in full screen mode, but that's only part of the annoyance. It happens VERY frequently and it's so disruptive. I finally figured it out by running a focus logger and it's definitely Sophos UI. And no, launching the UI and keeping it visible to prevent it from happening is not an acceptable solution. What do you do when your antivirus software basically becomes the virus? PLEASE FIX!

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  • 0

    For the love of all things holy, please come up with a fix for this wildly annoying bug. It doesn't matter what I'm doing (typing in Notepad, Outlook, OneNote etc.), the "Sophos UI.exe" process is stealing the focus and suddenly I'm no longer typing where the cursor was. I've also had this happen many times while gaming in full screen mode, but that's only part of the annoyance. It happens VERY frequently and it's so disruptive. I finally figured it out by running a focus logger and it's definitely Sophos UI. And no, launching the UI and keeping it visible to prevent it from happening is not an acceptable solution. What do you do when your antivirus software basically becomes the virus? PLEASE FIX!

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