We have an endpoint that is failing on an update. In the past we've had our share of failed to install due to a previous version could not be installed, but this is the first time we've had this error message. I've had no luck in googling it.
If I try to uninstall the Sophos Endpoint Agent via the control panel, I get an error message saying that the I need to reboot the computer first. When I reboot and try again, I get the same error message.
I've noticed in the Sophos anti-virus uninstall log, that there's a variable called RebootYesNo set to yes. Are we able to set that to no?
Would setting that to no, allow us to uninstall?
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