Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 15 replies
  • Subscribers 1 subscriber
  • Views 8973 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Auto Update config problem on MAC

philrob

Now have a MAC at home, so have setup a web share at work and installed Sophos on the MAC and set enterprise console to update the MAC signatures as well as windows.

The mac doesn't seem to be accepting the auto-update address. Error message is

  "Could not contact primary server http://"

with nothing after the http:// in the error message.Preferences have 'Company web server' and the full url of the folder.

The settings (with the full URL) are correct in the preferences. This I have tested by cutting and pasting the URL into a web browser. I get prompted for a username and password and,once these are entered, can browse the folder.

It seems as if sophos is not registering the URL and so can't connect.

incidentally Windows clients can update without any problems (though to a separate subfolder).

Any Ideas?

Thanks

Phil

:3591


This thread was automatically locked due to age.
Parents
  • 0

    Now on to the issue that it isn't going to it's AD Synced group in EM

    Ah, that's not a problem with the client I assume. As I don't have any MACs in AD I can't say how it should behave. Do the MACs appear as unmanaged in the AD group and disappear (and re-appear in the Unassigned group) after install or don't they show up at all?

    Christian

    :4678
Reply
  • 0

    Now on to the issue that it isn't going to it's AD Synced group in EM

    Ah, that's not a problem with the client I assume. As I don't have any MACs in AD I can't say how it should behave. Do the MACs appear as unmanaged in the AD group and disappear (and re-appear in the Unassigned group) after install or don't they show up at all?

    Christian

    :4678
Children
No Data
Unfiltered HTML