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Unable to configure secondary update manager

Hi,

I installed Enterprise Console 4.0 a while ago, and ever since have been unable to configure a secondary update manager at one of our branch offices. Adding the primary update manager as a source works fine and I can add a subscription, but when I click on OK to come out of that dialogue box, I get the following error:

"The distribution share SelfUpdate is in use by the server [server name here]."

Has anyone else seen this? I've been back and forth with Sophos support for a couple of months now, but they seem unable to work out what's going on. I've reinstalled SUM on the branch office server, checked the permissions on SophosUpdate at share-level and filesystem-level, but no luck. I have no idea what "SelfUpdate" refers to; it's only mentioned once on the entire Sophos website, in the release notification for the newest version of SUM.

:877


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  • Sorry - have been off-net the last days :smileyvery-happy:

    When you say you deliberately misconfigured SUM
    - well, I just tried to add \\primaryserver\SophosUpdate as a distribution share for the secondary. That's when I got the message mentioned (which contained the share's name, not SelfUpdate).

    Christian

    :1172
Reply
  • Sorry - have been off-net the last days :smileyvery-happy:

    When you say you deliberately misconfigured SUM
    - well, I just tried to add \\primaryserver\SophosUpdate as a distribution share for the secondary. That's when I got the message mentioned (which contained the share's name, not SelfUpdate).

    Christian

    :1172
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