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Unable to configure secondary update manager

Hi,

I installed Enterprise Console 4.0 a while ago, and ever since have been unable to configure a secondary update manager at one of our branch offices. Adding the primary update manager as a source works fine and I can add a subscription, but when I click on OK to come out of that dialogue box, I get the following error:

"The distribution share SelfUpdate is in use by the server [server name here]."

Has anyone else seen this? I've been back and forth with Sophos support for a couple of months now, but they seem unable to work out what's going on. I've reinstalled SUM on the branch office server, checked the permissions on SophosUpdate at share-level and filesystem-level, but no luck. I have no idea what "SelfUpdate" refers to; it's only mentioned once on the entire Sophos website, in the release notification for the newest version of SUM.

:877


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  • Christian,

    I'd forgotten that I'd posted this and only just saw your reply! Thanks for taking some time out to help me.

    When you say you deliberately misconfigured SUM in order to get that error message, what exactly did you do?

    And yes, I did install from the SUMInstallSet share :)

    :1056
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  • Christian,

    I'd forgotten that I'd posted this and only just saw your reply! Thanks for taking some time out to help me.

    When you say you deliberately misconfigured SUM in order to get that error message, what exactly did you do?

    And yes, I did install from the SUMInstallSet share :)

    :1056
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