Hello,
I am wanting to know the folder locations once Sophos Anti-Virus has been installed. I am currently having an issue on a machine that is infected with a virus by the name of microsoft.exe (Troj/VB-EDT).
As the anti-virus can not remove this I wanted to locate and submit the file to sophos for further investigation. Currently the file has been quarantined. When I check the console the message I get is:
The attempt to delete the infected file "C:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1013\microsoft.exe" failed due to unknown error 0x80070020.
I have looked at the file location but it is no longer there as it is quarantined automatically. Can someone advise of the location of the quarantine folder?
Thank you.
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