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Sophos Update manager not working

Fahdp

I have upgraded from Eneterprise Console 3.1 to 4. The migration of the EM Library settings failed. I have tried to manually create this, however I keep on getting timeout issues ( Timeout occured while trying to connect to specified address ) when I try and add the source. I have set the proxy, no joy.

So at the moment i am still using the EM library for updates. How can I get the update manager working properly??

:266


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    I/We are also having this problem.

    Sophos's response is 'It will be fixed in the next version' to which I have asked, when will it be release...... 2010 March/April..... To which I have said this isn't good enough, are you going to make a fix in the meantime to which the reply was 'It will be fixed in the next version'.

    Sorry but this is not good enough atall, not everyone has the ability to have a direct internet connection, not everyone has the ability to exclude certain addresses from needing authentication, or excluding process names, it's just not good enough!

    We are now stuck, luckily we didn't upgrade our existing console and its only a test, however we would like to get it working ASAP for various reasons.

    :277
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  • 0

    I/We are also having this problem.

    Sophos's response is 'It will be fixed in the next version' to which I have asked, when will it be release...... 2010 March/April..... To which I have said this isn't good enough, are you going to make a fix in the meantime to which the reply was 'It will be fixed in the next version'.

    Sorry but this is not good enough atall, not everyone has the ability to have a direct internet connection, not everyone has the ability to exclude certain addresses from needing authentication, or excluding process names, it's just not good enough!

    We are now stuck, luckily we didn't upgrade our existing console and its only a test, however we would like to get it working ASAP for various reasons.

    :277
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