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Protect Computers from Enterprise Console 4

joeyl

I have the Enterprise Console 4 loaded on a domain server. I want the techs to be able to protect computers from their console. The techs do not have domain admin rights, but are part of a domain group that has local admin rights on the domain computers. When they try to protect the computers with their domain acounts it comes up with "The Specified Credentials are invalid" I can do it fine using my domain admin account. I gave the techs rights to all Sophos related folders and registry keys but it still would not work. If I make the techs local admin on the Sophos server it works fine. Is there a workaround so that I don't have to give them admin rights on the server?

thanks

:2352


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    Christian

    thanks again for your reply, it has been most helpful. Yes we have considered automatic protection within the AD synchronization, however we also use deepfreeze to return most computers to factory fresh at the end of the day, and these computers would just attempt to reprotect themselves every time they are rebooted. That's why we wanted the techs to be able to protect the "deepfreeze" PCs when they have them reboot in the "management" mode at their convenience. Apart from that they use the console only to see problem PCs in their areas.

    I could change the AD synchro to exclude these PCs, and use auto protect on the rest of the regular PCs

    :2517
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    Christian

    thanks again for your reply, it has been most helpful. Yes we have considered automatic protection within the AD synchronization, however we also use deepfreeze to return most computers to factory fresh at the end of the day, and these computers would just attempt to reprotect themselves every time they are rebooted. That's why we wanted the techs to be able to protect the "deepfreeze" PCs when they have them reboot in the "management" mode at their convenience. Apart from that they use the console only to see problem PCs in their areas.

    I could change the AD synchro to exclude these PCs, and use auto protect on the rest of the regular PCs

    :2517
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