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Protect Computers from Enterprise Console 4

joeyl

I have the Enterprise Console 4 loaded on a domain server. I want the techs to be able to protect computers from their console. The techs do not have domain admin rights, but are part of a domain group that has local admin rights on the domain computers. When they try to protect the computers with their domain acounts it comes up with "The Specified Credentials are invalid" I can do it fine using my domain admin account. I gave the techs rights to all Sophos related folders and registry keys but it still would not work. If I make the techs local admin on the Sophos server it works fine. Is there a workaround so that I don't have to give them admin rights on the server?

thanks

:2352


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    Hi Christian

    thanks for the reply. I had the techs install endpoint consoles on their machines.

    When it says  "please enter an account that have access to install software on the computer" that's when they put their domain user account and click finish they get"specified credentials are invalid" pop-up I have the same thing if I enter non-domain admin credentials on the Sophos Console running on the dedicated Sophos server. If I make the tech's domain user account a member of the Sophos server's local administrators group, it works fine?

    :2365
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  • 0

    Hi Christian

    thanks for the reply. I had the techs install endpoint consoles on their machines.

    When it says  "please enter an account that have access to install software on the computer" that's when they put their domain user account and click finish they get"specified credentials are invalid" pop-up I have the same thing if I enter non-domain admin credentials on the Sophos Console running on the dedicated Sophos server. If I make the tech's domain user account a member of the Sophos server's local administrators group, it works fine?

    :2365
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