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Sophos endpoint 9.5 on server 2003 cant delete a file

My Server has sophos 9.5 installed and it has detected that there is an infected file in;

\.\\GLOBALROOT\Device\HardDiskVolumeShadowCopy7

It give me 2 options of what i can do, Move and Delete, neither of these work and is says

Move Failed

DeleteFailed

Shadow Copies are not turned on on this server.

Im abit stumped and i cant figure out how to remove it, any help is welcome.

Many thanks

:5177


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