Hello All,
Hopefully someone can assist with this. A few of our clients at remote locations are getting a message I'm assuming related to the data control module when they open Outlook.
"The file is being scanned for sensitive material. Please Wait"
First is there any way for this not to be presented?
Second we only monitor file transfers (Microsoft Office documents, presentations, adobe documents, etc) - log and allow transfer - to Outlook so why is it actually scanning upon starting Outlook up? I've tried uninstalling sophos and reinstalling but the same behavior comes back. Again - this only occurs on a handful of clients.
I do not have the policy configured to scan for any personally identifiable information....we only want to know if a file is being copied and to which application (outlook, IE, firefox, etc). And we'd like for it to occur in the background without displaying this huge message on the users screen. :)
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