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Sophos Enterprise Console questions

I am currently testing SEC, but am having no luck getting some questions answered.

1. Can you (and if so how) change what users can access on the AV clients. At the moment they can cancel scans, delete quarantined files etc, can i limit that

2. I know that a SEC policy can block progrmas running is there anyway to remove programs using a SEC profile, or does it have to be done manually

3.Can i use SEC to uninstall the AV client from a single computer or a group of computers

Any help would be great as i am trying to decide if this is the right product for our company

:732


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  • Hi SysTech,

    We've had a couple of requests to add application removal to Application Control and it something listed within our feature request database. The challenge is that we now "control" over 500 applications so adding automated removal for these applications (and testing it) is not an insignificant task. Our view up to now has been that as all controlled applications are "legitimate" they are usually straightforward to removal via add / remove programs - although I can appreciate that this would be even easier if it was automated! Where possible the identities used in application control will attempt to block both the installer and main executables for applications so this reduce the risk of applications being installed once the policy is in place. If this is not the case for a specific app then email appcontrol@sophos.com or contact Sophos support and we can usually quickly turn around an updated identity.

    On topic #1 there are some enhancements to our "tamper protection" functionality coming in our 9.5 release due latter this year. If you want more detail then please speak to your sales account manager.

    Best regards,

    John

    :750
Reply
  • Hi SysTech,

    We've had a couple of requests to add application removal to Application Control and it something listed within our feature request database. The challenge is that we now "control" over 500 applications so adding automated removal for these applications (and testing it) is not an insignificant task. Our view up to now has been that as all controlled applications are "legitimate" they are usually straightforward to removal via add / remove programs - although I can appreciate that this would be even easier if it was automated! Where possible the identities used in application control will attempt to block both the installer and main executables for applications so this reduce the risk of applications being installed once the policy is in place. If this is not the case for a specific app then email appcontrol@sophos.com or contact Sophos support and we can usually quickly turn around an updated identity.

    On topic #1 there are some enhancements to our "tamper protection" functionality coming in our 9.5 release due latter this year. If you want more detail then please speak to your sales account manager.

    Best regards,

    John

    :750
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