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Re: Sophos disabled

Ella509

I am having problems with getting sophos installed. The auto update is installed along with the remote manager but I cannot get the program itself installed. Any help on this?

:70


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    Hello Ella509 To discard any malware issue, copy the SAVSCFXP directory to local hard disk and try execute the setup.exe file without any credentials. The installations process should be finish without troubble. If exist malware in the PC SAV can detect and clean these malware's. I recommend that when finish the first SAV installation, reset the PC and execute a full scan in the machine to clean anu malware. Regards, Linck Tello Flores
    :78
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  • 0
    Hello Ella509 To discard any malware issue, copy the SAVSCFXP directory to local hard disk and try execute the setup.exe file without any credentials. The installations process should be finish without troubble. If exist malware in the PC SAV can detect and clean these malware's. I recommend that when finish the first SAV installation, reset the PC and execute a full scan in the machine to clean anu malware. Regards, Linck Tello Flores
    :78
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