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PatchFeedProcessor.exe heavy load

Hello to all,

Can someone please help me with this PatchFeedProcessor.log error message:

2013-11-04 07:02:02 | PID   5028 | TID      1 | Information | -----PROGRAM START-----
2013-11-04 07:12:11 | PID   5028 | TID      1 | Information | An SQL exception has been caught while executing 'usp_pf_insupdRequiredFile'. Execution will be retried. Location = 'Execute command', SQL Error Code = '-2146232060', Message = 'Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.'
2013-11-04 07:12:11 | PID   5028 | TID      1 | Information | Error(Number='-2',Message='Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.',Source='.Net SqlClient Data Provider',State='0')
2013-11-04 07:18:53 | PID   5028 | TID      1 | Information | An SQL exception has been caught while executing 'usp_pf_insupdRequiredFile'. Execution will be retried. Location = 'Execute command', SQL Error Code = '-2146232060', Message = 'Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.'
2013-11-04 07:18:53 | PID   5028 | TID      1 | Information | Error(Number='-2',Message='Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.',Source='.Net SqlClient Data Provider',State='0')
2013-11-04 07:22:13 | PID   5028 | TID      1 |    Warning | An SQL exception has been caught while executing 'usp_pf_insupdRequiredFile'. Location = 'Execute command', SQL Error Code = '-2146232060', Message = 'Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.'
2013-11-04 07:22:14 | PID   5028 | TID      1 | Information | Error(Number='-2',Message='Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.',Source='.Net SqlClient Data Provider',State='0')
2013-11-04 07:22:14 | PID   5028 | TID      1 |    Warning | Failure encountered while inserting or updating required file mcescan.cab : Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.
2013-11-04 07:32:10 | PID   5028 | TID      1 | Information | An SQL exception has been caught while executing 'usp_pf_insupdRequiredFile'. Execution will be retried. Location = 'Execute command', SQL Error Code = '-2146232060', Message = 'Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.'
2013-11-04 07:32:10 | PID   5028 | TID      1 | Information | Error(Number='-2',Message='Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.',Source='.Net SqlClient Data Provider',State='0')
2013-11-04 07:39:26 | PID   5028 | TID      1 | Information | An SQL exception has been caught while executing 'usp_pf_insupdRequiredFile'. Execution will be retried. Location = 'Execute command', SQL Error Code = '-2146232060', Message = 'Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.'
2013-11-04 07:39:26 | PID   5028 | TID      1 | Information | Error(Number='-2',Message='Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.',Source='.Net SqlClient Data Provider',State='0')
2013-11-04 07:43:51 | PID   5028 | TID      1 |    Warning | An SQL exception has been caught while executing 'usp_pf_insupdRequiredFile'. Location = 'Execute command', SQL Error Code = '-2146232060', Message = 'Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.'
2013-11-04 07:43:51 | PID   5028 | TID      1 | Information | Error(Number='-2',Message='Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.',Source='.Net SqlClient Data Provider',State='0')
2013-11-04 07:43:51 | PID   5028 | TID      1 |    Warning | Failure encountered while inserting or updating required file mcescan.cab : Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.
2013-11-04 07:52:58 | PID   5028 | TID      1 | Information | -----PROGRAM END-----

 PatchFeedProcessor.exe process is 200MB heavy.

Thank you very much in advance!

Regards,

Nikola

:44733


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  • Hello Nikola,

    did it work before? The error code seems to be 0x80131904 and this could be a failed login. PatchFeedProcessor seems to be schedued to run every 6 hours and usually terminates after a few minutes at most. Do you get similar errors with every run?

    Christian

    :44741
  • Hello QC,

    Every.:( For which login I need credentials to sort it out?

    And what to do?

    Thank you very much in advance!

    Regards,

    Nikola

    :44743
  • Hello Nikola,

    the login is just a guess - whether it could apply depends on the circumstances. Did Patch ever work? Did you upgrade (from where) and does it fail since then? If an account is involved it should be the 'Database Account' (SophosMgmtUser).
    Can you view the Patch Events from the console?

    Christian
    :44745
  • Hello Christian,

    It started happening from 2013-10-09. And repeats from that date.

    Logs from before show that there were no major problems.

    I will search Console for Patch Events. If I find additional details

    I'll pot them.

    Thank you in advance for your help!

    Regards,

    Nikola

    :44759