I have create a new thread for your question (discussing more than one topic in a thread can be confusing)
hex wrote:
Also, i have another question, i am trying to install the agent on some IBM/Lenovo Thinkpad's. Our current AV solution (Trend Micro WFBS) always had issues with the thinkpad's connection manager (access connections) and wouldn't let us deploy remotely. Is there a known issue with Sophos client on thinkpad's? I cant get the client to install on any of them. It keeps telling me there is 3rd party security software and it can't install. There is no AV on the machines, and i did check off the "3rd party detection" option.
First of all I think the choice of words in the option is unfortunate. The checkbox actually controls automatic removal - detection is done in any case. Quoting from the Help:
Leave Third-Party Security Software Detection selected if you want to have another vendor’’’’s software removed automatically.
Indeed that's what you want. Please see this post how to deal with the situation. Also check the documentation for the Thinkpads for trial versions bundled with the preinstalled system.
HTH
Christian
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