Our SOPHOS server is being retired and I am trying to move Enterprise Console to a new server. However, there is very sparse information in the knowledge base or the forums on exactly how to do this. It has been a real struggle getting this to work and phone support isn't much help. They told me I just need to reinstall EC4.0 on the new server and the computers will be picked up again.
The Macs were picked up but they are not updating and the PCs are greyed our and require me to reinstall the client again in order to be picked up.
Why is there no support or documentation for this? Does it not occur to anyone in SOPHOS that someone would need to do this?
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