Hi,
we had issues with Sophos Update Manager: It was unable to work with our proxyserver. SUM was unable to contact the sophos update-server, and using SUM required us to open port 80 in our firewall toward the sophos addresses.
I have just discovered that Sophos has released a new version 1.0.3.122 of SUM which seems to solve the proxy-issues.
The new version is automatically deployed if your SUM is active and set to use the "recommended" version of SUM. You can check this as follows:
Open Sophos Enterprise Console
Open Update Manager
On the right pane is one entry for your server, and the column "Version" should indicate 1.0.3.122.
To test the proxy-functionality:
Open the SUM configuration (double-click the server-name)
Double-click "Sophos" in the source list.
Check the proxy-checkbox. Our proxy requires authentication so I entered valid credentials.
Right-click the SUM-entry, and select "update now"
After 2-3 minutes, the download-state shows the time of the last successful download.
However, the current installer from Sophos' website does still contain an older version - I compared the file with our old copy, and they are identical.
If you are unable to install SUM with the current installer, you should contact support - maybe they can provide you with a download for the new SUM.
Best regards,
Detlev Rackow
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