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Sophos Endpoint Software Can no longer scan from the Sophos GUI in Safe Mode using the Windows Sophos 9 client

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Can no longer scan from the Sophos GUI in Safe Mode using the Windows Sophos 9 client

Blossom over 14 years ago

It appears that one can no longer run a scan from the Sophos GUI in Safe Mode using the Windows Sophos 9 client - it is greyed out using Sophos 9 whereas it was possible in Sophos 7.

We note that Sophos recommend that in Safe Mode one uses the command-line version of the scanner SAV32CLI http://www.sophos.com/support/knowledgebase/article/13301.html

Does the fact that the option is visible but greyed out mean we have some client configuration issue or has this facility just been withdrawn from the GUI for some reason? Thanks

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