I have recently upgraded to Enterprise console 4.0. I have been having problems installing The Sophos update manager on a workgroup station that will be used to download and distribute updates to the workstaions at that site. The workstation is a windows xp and presently have emlibrary intstall and working properly on it however when i try to install the update manager by browsing the the share SUMInstallSet it give the errpr messages "Erro 2500 7 : The windows API call control service failed. The error return was 14001" Having browse the sophos site for the error the solution I found said there r missing files and i should run the file at the bootstrap Location , however when i try this i get the error " windows cant access the file or you may not have the appropriate permissions to access the item.
When I try to install the update manager from the SUMinstallset on a new windows 2003 server the installation goes through but I dont see the computer in the update manager list hence i can't configure it.
Regard
Dean
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