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New to Sophos - looking for tips

I've recently been put in charge of Sophos at my corporation, the individual who has done it before is retiring. He's done his best to transfer his knowledge over - but I feel a lot of the way he has done things could be improved. I am also looking at redesigning the architechture. (oh we're using product 9.5)

Are there any Sophos 'best practices' for the way the SUM servers should be built? Any product technical guides I could look at for ways to design/maintain/build Sophos?

Would anyone share how they have it designed in a largish corporation? We have about 15,000 computers we are protecting.

Thanks!

ETA: Clarification

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0 Hydra over 14 years ago

Hello MurphysLaw,
Here is my Welcome to Sophos Template:
What are system requirements to run Sophos software products?
http://www.sophos.com/products/all-sysreqs.html
Understanding Sophos Updating Credentials on your License Schedule:
http://www.sophos.com/support/knowledgebase/article/12194.html
Where do I download Sophos products from?
https://secure.sophos.com/support/updates/
Where can I find Sophos documentation?
http://www.sophos.com/support/docs/view-all-documents.html
How do I acquire technical assistance?
- Via phone at +1 888 SOPHOS 9 (24 hours)
- Via e-mail at support@sophos.com
- Via our support web form at http://www.sophos.com/support/query/.
- We also have the SophosTalk forum at http://community.sophos.com/.
What types of technical assistance are available from Sophos?
Break/Fix: http://www.sophos.com/support/services/technical.html
Consulting: http://www.sophos.com/support/services/proservices.html
Training: http://www.sophos.com/support/services/training.html
Where can I subscribe/unsubscribe to communications from Sophos?
https://secure.sophos.com/security/notifications/
Where can I go to find out about upgrades for Sophos products?
http://www.sophos.com/support/upgrades/
What are best practices for Sophos Endpoint Security and Control?
http://www.sophos.com/support/knowledgebase/article/63556.html
What network ports do Sophos products use?
http://www.sophos.com/support/knowledgebase/article/38385.html
Where can I find how-to guides for Endpoint Security and Control?
http://www.sophos.com/support/knowledgebase/article/62133.html
What preparations should be made on the endpoints to be protected via an install from the Enterprise Console? (articles reference specific errors, but have excellent bullet-point lists for each OS)
Windows XP/2003: http://www.sophos.com/support/knowledgebase/article/29287.html
Vista/2008: http://www.sophos.com/support/knowledgebase/article/15027.html
Windows 7: http://www.sophos.com/support/knowledgebase/article/62730.html
Are there any recommended items to exclude from scanning?
http://www.sophos.com/support/knowledgebase/article/35970.html
Where can I find out more about malicious detections, controlled applications, and controlled devices?
http://www.sophos.com/security/analyses/viruses-and-spyware/
http://www.sophos.com/sophos/docs/eng/papers/sophos-threatsaurus-a-z-en.pdf
How do I submit a suspicious file or files to Sophos for evaluation?
http://www.sophos.com/support/knowledgebase/article/11490.html
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0 Hydra over 14 years ago

Hello MurphysLaw,
Here is my Welcome to Sophos Template:
What are system requirements to run Sophos software products?
http://www.sophos.com/products/all-sysreqs.html
Understanding Sophos Updating Credentials on your License Schedule:
http://www.sophos.com/support/knowledgebase/article/12194.html
Where do I download Sophos products from?
https://secure.sophos.com/support/updates/
Where can I find Sophos documentation?
http://www.sophos.com/support/docs/view-all-documents.html
How do I acquire technical assistance?
- Via phone at +1 888 SOPHOS 9 (24 hours)
- Via e-mail at support@sophos.com
- Via our support web form at http://www.sophos.com/support/query/.
- We also have the SophosTalk forum at http://community.sophos.com/.
What types of technical assistance are available from Sophos?
Break/Fix: http://www.sophos.com/support/services/technical.html
Consulting: http://www.sophos.com/support/services/proservices.html
Training: http://www.sophos.com/support/services/training.html
Where can I subscribe/unsubscribe to communications from Sophos?
https://secure.sophos.com/security/notifications/
Where can I go to find out about upgrades for Sophos products?
http://www.sophos.com/support/upgrades/
What are best practices for Sophos Endpoint Security and Control?
http://www.sophos.com/support/knowledgebase/article/63556.html
What network ports do Sophos products use?
http://www.sophos.com/support/knowledgebase/article/38385.html
Where can I find how-to guides for Endpoint Security and Control?
http://www.sophos.com/support/knowledgebase/article/62133.html
What preparations should be made on the endpoints to be protected via an install from the Enterprise Console? (articles reference specific errors, but have excellent bullet-point lists for each OS)
Windows XP/2003: http://www.sophos.com/support/knowledgebase/article/29287.html
Vista/2008: http://www.sophos.com/support/knowledgebase/article/15027.html
Windows 7: http://www.sophos.com/support/knowledgebase/article/62730.html
Are there any recommended items to exclude from scanning?
http://www.sophos.com/support/knowledgebase/article/35970.html
Where can I find out more about malicious detections, controlled applications, and controlled devices?
http://www.sophos.com/security/analyses/viruses-and-spyware/
http://www.sophos.com/sophos/docs/eng/papers/sophos-threatsaurus-a-z-en.pdf
How do I submit a suspicious file or files to Sophos for evaluation?
http://www.sophos.com/support/knowledgebase/article/11490.html
:5779
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Vote Up 0 Vote Down

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