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EPS 9 and Datacontrol with USB/mass storage drives

MawfTech

Hi,

Why does EPS v.9 data control not allow any access from other applications to USB or other Mass storage devices?

If I switch on data contol in 'observe only' mode, it immediately switches off all access to drives from applications (actually makes word 2000 crash randomly ??). We do see the warning saying use explorer to transfer file but come on, when looking at presentations or files from customers handed over on pen drives, we cannot update content and just click save? I now have to save as, stick it e.g. on my desktop then drag it back to the pen drive. Seems a  really bad option to me, duplication, version loss, copy shortcut instead of file - I can think of lots of problems this causes.

Are we ever going to get that fixed? Surely this is just a standard journal trigger (ok I realise FATx doesn't journalise but you can still capture directory triggers). Do we really have to have such a restriction?

I realise this has been brought up before and dismissed as a 'by design' feature. What a feature though, loss of standard capability!!!!! Even in 'observe only' mode.

Matt

:2032


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    Ah ha! I see something. I had a second rule that did want acceptance by the user (thought it was log only too) so by having the second rule in there even though it won't get triggered cripples the apps from saving to the pen drive.

    So I can only really use this system if all rules are all monitor only. OK I'll make the change and re establish all the rules (some 20 odd) I initially made and all in log only mode. I don't really mind this sice for the most part, data leaks are caused by people dragging files from system to pen drives or other MSD's. People opening files directly on MSD's are usually just tweaking existing files so not to worried about that for now although I fully understand the implications.

    Thanks Cristian and John.

    Matt

    :2068
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  • 0

    Ah ha! I see something. I had a second rule that did want acceptance by the user (thought it was log only too) so by having the second rule in there even though it won't get triggered cripples the apps from saving to the pen drive.

    So I can only really use this system if all rules are all monitor only. OK I'll make the change and re establish all the rules (some 20 odd) I initially made and all in log only mode. I don't really mind this sice for the most part, data leaks are caused by people dragging files from system to pen drives or other MSD's. People opening files directly on MSD's are usually just tweaking existing files so not to worried about that for now although I fully understand the implications.

    Thanks Cristian and John.

    Matt

    :2068
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