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The presentation cannot be opened. Outlook 2010 Beta

I am using Outlook 2010 Beta, and every time I receive a PPT or PPS
attachment and try to open it, the following message apears:

The presentation cannot be opened. Your antivirus program may prevent you
from opening the presentation. To fix this problem, make sure your antivirus
program is current and working correctly. If the problem persists and the
presentation is from someone that you trust, turn off your antivirus program,
and then try to open the presentation again. If you do this, make sure you
turn on your antivirus program again after you open the presentation.

I have tried turning off my antivirus but the problem persists. It only
happens with powerpoint files.

Thanks in advance for your help.

Regards,
Roopesh

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0 A_K over 14 years ago

Hello Roopesh,
The On-access scanner will only be blocking the file if there is a problem with the file either as a known malware or blocked due to HIPs or suspicious behavoir. Have you tried a right click scan on the file in question, is there anything in the Quarantine manager? As a general rule you should never disable your antivirus software as you will be opening up the PC in question to attack.
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0 A_K over 14 years ago

Hello Roopesh,
The On-access scanner will only be blocking the file if there is a problem with the file either as a known malware or blocked due to HIPs or suspicious behavoir. Have you tried a right click scan on the file in question, is there anything in the Quarantine manager? As a general rule you should never disable your antivirus software as you will be opening up the PC in question to attack.
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