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Update Manager Not Appearing

I'm a bit of a newbie, and trying to install a 2nd update manager for the first time.

I'm a bit of a newbie, and trying to install a 2nd update manager for the first time.

I cannot get the additional manager to show up in the Enterprise Console.

I'm a bit of a newbie, and trying to install a 2nd update manager for the first time.

I cannot get the additional manager to show up in the Enterprise Console.

I went through all the config files and registry and confirmed that the 2nd update manager is pointing to the correct IP address where the Enterprise Console is installed. The 2nd update manager can ping the Sophos' sites correctly as well as the IP of the Enterprise Console.

I'm a bit of a newbie, and trying to install a 2nd update manager for the first time.

I cannot get the additional manager to show up in the Enterprise Console.

I went through all the config files and registry and confirmed that the 2nd update manager is pointing to the correct IP address where the Enterprise Console is installed. The 2nd update manager can ping the Sophos' sites correctly as well as the IP of the Enterprise Console.

The logs (LogViewer.exe) are error free on the 2nd manager, and nothing is appearing in the Event Viewer.

I'm a bit of a newbie, and trying to install a 2nd update manager for the first time.

I cannot get the additional manager to show up in the Enterprise Console.

I went through all the config files and registry and confirmed that the 2nd update manager is pointing to the correct IP address where the Enterprise Console is installed. The 2nd update manager can ping the Sophos' sites correctly as well as the IP of the Enterprise Console.

The logs (LogViewer.exe) are error free on the 2nd manager, and nothing is appearing in the Event Viewer.

Back on the Enterprise Console, the Updating Hierarchy report only has the machine with the Enterprise Console as being an update manager.

I'm a bit of a newbie, and trying to install a 2nd update manager for the first time.

I cannot get the additional manager to show up in the Enterprise Console.

I went through all the config files and registry and confirmed that the 2nd update manager is pointing to the correct IP address where the Enterprise Console is installed. The 2nd update manager can ping the Sophos' sites correctly as well as the IP of the Enterprise Console.

The logs (LogViewer.exe) are error free on the 2nd manager, and nothing is appearing in the Event Viewer.

Back on the Enterprise Console, the Updating Hierarchy report only has the machine with the Enterprise Console as being an update manager.

I'm clueless as to what is going on and what to try next. Any suggestions?

I'm a bit of a newbie, and trying to install a 2nd update manager for the first time.

I cannot get the additional manager to show up in the Enterprise Console.

I went through all the config files and registry and confirmed that the 2nd update manager is pointing to the correct IP address where the Enterprise Console is installed. The 2nd update manager can ping the Sophos' sites correctly as well as the IP of the Enterprise Console.

The logs (LogViewer.exe) are error free on the 2nd manager, and nothing is appearing in the Event Viewer.

Back on the Enterprise Console, the Updating Hierarchy report only has the machine with the Enterprise Console as being an update manager.

I'm clueless as to what is going on and what to try next. Any suggestions?

Thanks.

:6835


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Parents
  • Not sure what happened in my post.

    Not sure what happened in my post.

    I'm also not sure what happened...I came in this morning, looked at the Enterprise Console and the 2nd update server was in there and working just right.

    Not sure what happened in my post.

    I'm also not sure what happened...I came in this morning, looked at the Enterprise Console and the 2nd update server was in there and working just right.

    No complaints, it's working.

    Not sure what happened in my post.

    I'm also not sure what happened...I came in this morning, looked at the Enterprise Console and the 2nd update server was in there and working just right.

    No complaints, it's working.

    Thanks.

    :6879
Reply
  • Not sure what happened in my post.

    Not sure what happened in my post.

    I'm also not sure what happened...I came in this morning, looked at the Enterprise Console and the 2nd update server was in there and working just right.

    Not sure what happened in my post.

    I'm also not sure what happened...I came in this morning, looked at the Enterprise Console and the 2nd update server was in there and working just right.

    No complaints, it's working.

    Not sure what happened in my post.

    I'm also not sure what happened...I came in this morning, looked at the Enterprise Console and the 2nd update server was in there and working just right.

    No complaints, it's working.

    Thanks.

    :6879
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