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Sophos v9 and Softricity Softgrid Conflict

JohnH

Hi all,

We run most of our applications as Softgrid sequences (virtual apps).  This works fine with Sophos v7 but as soon as we upgrade to v9 Outllok stops working.  The event log gives the following error message: The application outlook.exe generated an application error.  The exception generated was c06d007e at address 7c812a6b (kernal32!RaiseException).

I have tried running Outlook with On-access scanning disabled.  I also tried setting all the Sophos services to Disabled and rebooting the PC.

As soon as Sophos is uninstalled Outlook starts working again.  It also works fine with v7.

An help on this would be appreciated as I would like to take advantage of the extra features of v9.

Thanks,

John

:552


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    Hi John,

    Unfortunately not a resolution but to add more fuel to your fire we are also a customer of Sophos using EP9 and plan to use App-V 4.5 very soon so I would like to see how this thread goes and if indeed you find an answer.

    Good luck from another Sophos customer and another John!

    John

    :572
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  • 0

    Hi John,

    Unfortunately not a resolution but to add more fuel to your fire we are also a customer of Sophos using EP9 and plan to use App-V 4.5 very soon so I would like to see how this thread goes and if indeed you find an answer.

    Good luck from another Sophos customer and another John!

    John

    :572
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