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Installed new Enterprise Console, now it denies me access

frankie

I have installed version 4 of Enterprise Console and Sophos Endpoint security and control 9, I successfully scanned the network, organised client PC's into groups and created policies for these groups

Now when I try to open EC I get the message;

"User  <domain>\administrator

Is not assigned to any sub-estates, you must be a member of at least one sub-estate to run the console"

What exactly is a sub-estate and how do I set one up?

:156


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    By remote I mean you install just the console on a workstation and run it from there - no login to the server required.

    The Enterpris Console Help manual explains the membership requirements - look at chapter 4. The user you use must be a member of the Sophos Full Administrators group. 

    Why did the upgrade fail? I had a EMLib/SUM migration problem on one server but nothing serious.

    Just curious -  how did you get the clients talking to the new management server?

    Christian

    :164
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  • 0

    By remote I mean you install just the console on a workstation and run it from there - no login to the server required.

    The Enterpris Console Help manual explains the membership requirements - look at chapter 4. The user you use must be a member of the Sophos Full Administrators group. 

    Why did the upgrade fail? I had a EMLib/SUM migration problem on one server but nothing serious.

    Just curious -  how did you get the clients talking to the new management server?

    Christian

    :164
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