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Installed new Enterprise Console, now it denies me access

frankie

I have installed version 4 of Enterprise Console and Sophos Endpoint security and control 9, I successfully scanned the network, organised client PC's into groups and created policies for these groups

Now when I try to open EC I get the message;

"User  <domain>\administrator

Is not assigned to any sub-estates, you must be a member of at least one sub-estate to run the console"

What exactly is a sub-estate and how do I set one up?

:156


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  • 0

    Thanks for the reply,

    I'm not sure what you mean by remote console, I have been a Sophos network admin for about 5 years but I am new to version 4, I tried upgrading from v 3x but it did not work so I picked a new server (Server 2003 R2 std) and did a new install, it went smoothly and I was able to scan the network..we have 100+ clients, arrange them into groups and upgrade them to Endpoint version, they are all looking at the new CID and seemed OK, then when I closed the EC I could not open it again

    Sophos has created several users and groups including the Enterprise Console Admins group, I have made the domain admin and myself members of this group

    Normally I would use RDP from my desktop PC  to access Enerprise Console logging on as a domain administrator so I guess I am logging on to the local console on theSophos  server

    :160
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  • 0

    Thanks for the reply,

    I'm not sure what you mean by remote console, I have been a Sophos network admin for about 5 years but I am new to version 4, I tried upgrading from v 3x but it did not work so I picked a new server (Server 2003 R2 std) and did a new install, it went smoothly and I was able to scan the network..we have 100+ clients, arrange them into groups and upgrade them to Endpoint version, they are all looking at the new CID and seemed OK, then when I closed the EC I could not open it again

    Sophos has created several users and groups including the Enterprise Console Admins group, I have made the domain admin and myself members of this group

    Normally I would use RDP from my desktop PC  to access Enerprise Console logging on as a domain administrator so I guess I am logging on to the local console on theSophos  server

    :160
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